Client Relations Executive

• Nov 2019 - Present

Site Supervisor

• Feb 2019 - Jun 2019

PB Piling is one of subsidiary companies of PKNS Engineering & Construction Sdn Bhd (PECB) whom the parent company is PKNS Selangor. Perform duties of Site Supervisor as follows:1) Handling day-to-day construction site process in regards to piling activities2) Ensure progress of work is according to work program3) Manage arising issues on-site accordingly4) Prepare reports and records daily for claim purposes PB Piling is one of subsidiary companies of PKNS Engineering & Construction Sdn Bhd (PECB) whom the parent company is PKNS Selangor. Perform duties of Site Supervisor as follows:1) Handling day-to-day construction site process in regards to piling activities2) Ensure progress of work is according to work program3) Manage arising issues on-site accordingly4) Prepare reports and records daily for claim purposes

Customer Care Officer

• Jan 2015 - Aug 2015

SingTel Pvt Ltd through its subsidiary company, Sudong Sdn Bhd established their contact centers in Malaysia as their business support group. I was placed at Klang Contact Center (KCC).Perform duty of Customer Care Officer (CCO) as follows:1) Assist in customer inquiries2) Provide technical help desk assistance3) Managing other customer-related issues pertaining to services SingTel Pvt Ltd through its subsidiary company, Sudong Sdn Bhd established their contact centers in Malaysia as their business support group. I was placed at Klang Contact Center (KCC).Perform duty of Customer Care Officer (CCO) as follows:1) Assist in customer inquiries2) Provide technical help desk assistance3) Managing other customer-related issues pertaining to services