Experience

ibis Styles Jakarta Tanah Abang

• Indonesia
• Hospitality
• 1 - 100 Employee

• • Apr 2023 - Present

• • Dec 2022 - Apr 2023



ibis Jakarta Arcadia

• Hospitality
• 1 - 100 Employee

• • Dec 2021 - Dec 2022

• • Dec 2019 - Dec 2021



Ibis Styles Jakarta Sunter

• • Oct 2018 - Oct 2019

• • Oct 2017 - Oct 2018


Holland America Line
• United States
• Travel Arrangements
• 700 & Above Employee
• Human Resources

  • Sep 2016 - Jul 2017


Fraser Residence Menteng Jakarta

• • Oct 2015 - Apr 2016

  Make sure operation in Front Office is complied with company Policies & Procedures.Make duty roster for CRE, bellboy and driver.Monitoring FO staff’s annual leave, Public Holiday and Extra Off balance.Monitoring guest loyalty program membership.Monitoring guest account, especially long stay guest.Coordinating with HK to make sure room is ready for arrival and guest special request.Assisting FOM with FO staff appraisal.Attending morning briefing with department head and general manager in the absence of FOM. Show less

• • Sep 2014 - Sep 2015

• • Nov 2013 - Aug 2014

  Handling check-in & check-out.Cashiering.Handling guest complaints and concerns.Maintain relationship with long stay guest/residents.Night auditing.



The Residences at Puri Casablanca

• Tenant Relation Officer

  • Jan 2013 - Jul 2013

  Handling tenant check in and check out for daily and long stay, handling complaints from tenants, being telephone operator, preparing invoice, billing and handling payments, doing administration and paper works Handling tenant check in and check out for daily and long stay, handling complaints from tenants, being telephone operator, preparing invoice, billing and handling payments, doing administration and paper works