Experience

Masr Pay

• Egypt
• Financial Services
• 1 - 100 Employee

• Risk Manager

  • May 2022 - Present

  - Analyze and mitigate potential risks in the organization - Develop and manage Business Continuity and Disaster Recovery plans, ensuring data and application availability in case of disruptions - Lead the Digital Transformation strategy for the organization, including R&D and Fintech initiatives - Conduct impact assessments and activate IT DR plans when needed - Monitor and improve DR performance and recovery metrics - Report on DR status and budget to senior management - Collaborate with various stakeholders across the business, IT, audit, compliance and security domains - Develop and implement policies, processes and procedures for risk and security management - Apply ITIL framework and ISO 31000 standards to your work Show less



Courseas Online Training LLC.

• United States
• E-Learning Providers
• 1 - 100 Employee

• Founder

  • Jun 2018 - Sep 2021



Ministry of Interior - Qatar

• Qatar

• NOC team leader

  • May 2015 - Jun 2020

  - Lead the NOC team to monitor critical applications and infrastructure 24/7 - Implement and follow the escalation procedure for reporting incidents - Communicate with management and stakeholders using ITSM and reporting tools - Mentor and train the team members on monitoring tools and best practices - Apply ITIL framework to incidents, problems, changes and service management - Establish and enforce datacentre access procedures - Coordinate with vendors to resolve incidents according to SLAs Show less



Qatar ministry of interior

• Qatar

• Senior System Administrator

  • Jul 2012 - Jun 2020

  - Collaborate with management to identify and improve areas of technology usability - Recommend and implement upgrades to system hardware and software for efficiency - Optimize system security and performance with proactive tools and changes - Lead server infrastructure development and deployment across different environments - Implement cost-saving initiatives that solved long-standing problems and saved $500,000 in CAPEX - Design and implement hardware and applications virtualization using Microsoft Hyper-V, VMWARE, and Citrix technologies for better user performance - Design and implement Disaster Recovery site and Business Continuity plan - Develop and follow processes and procedures based on the ITIL framework - Manage Microsoft operating systems and infrastructure applications - Manage Dell EMC Storage systems - Manage Servers Hardware from HP and Cisco UCS - Manage virtualization platforms from VMware, Citrix XenApp, and Hyper-V Show less



Qatar Islamic Bank (QIB)

• Qatar
• Banking
• 700 & Above Employee

• Systems and Storage Administrator

  • Mar 2008 - May 2012

  - Maintain all QIB servers and windows operating systems - Participate in various projects related to Exchange, PCI, FileNet, Blackberry, and DR - Act as a supervisor of Microsoft & VMware Section for 6 weeks - Work with Microsoft PFE to improve Exchange health and performance - Implement new ideas and fix critical issues in the environment - Initiate and test the virtualization of end users desktops using VMware View - Virtualize QIB branches servers using VMware technologies - Upgrade Microsoft System Operation Manager to the latest version SP2, R2 - Use EMC Networker to backup different banking systems and databases Show less