Ahmad Ba

Operations Analyst at Global Payments Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Montreal Metropolitan Area, CA

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Bio

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Credentials

  • Google Technical Support Fundamentals
    Coursera
    May, 2023
    - Nov, 2024
  • Career Essentials in System Administration by Microsoft and LinkedIn
    Microsoft
    Apr, 2023
    - Nov, 2024
  • Server Administration Essential Training
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Windows Server 2019: Active Directory Enterprise Infrastructure
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Windows Server 2022 Essential Training
    LinkedIn
    Apr, 2023
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Operations Analyst
      • Jul 2023 - Present

    • Escalation Specialist and Customer Care Lead
      • Jul 2022 - Jul 2023

    • Technical Support Analyst
      • Mar 2020 - Jul 2022

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • May 2019 - Mar 2020

    • South Africa
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Associate
      • Apr 2016 - Nov 2017

    • Mexico
    • 1 - 100 Employee
    • Warehouse Associate
      • 2014 - 2016

Education

  • Hillsborough Community College
    Associate of Arts - AA, Pre-Medicine/Pre-Medical Studies
    2014 - 2016
  • University of South Florida
    Bachelor's degree, Computer Science

Community

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