Ahmad Azzam
Sales Account Manager - EPSON Printing Solution at Multivision- Claim this Profile
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Arabic -
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English -
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Bio
Credentials
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INSURANCE PRINCIPLES & PRACTICE
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Experience
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Multivision
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Jordan
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Retail Office Equipment
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1 - 100 Employee
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Sales Account Manager - EPSON Printing Solution
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Nov 2022 - Present
- EPSON Document Printing Solutions - Managed Print Services ( MPS ) - Managing and retaining relationships with existing clients and build new strong & fruitful business relationships Having an in-depth knowledge of value proposition - Negotiating with decision-makers - Identifying and mapping business strengths and customer needs - Researching business opportunities and gain new logos - Following industry trends locally and internationally - Respond to complaints and resolve issues to ensure customer success and satisfaction - Serve as the a first point of contact for all customer requirements. - Regular activities include prospecting client via personal visit / face to face sales calls, phone and email. - Achieve & maintain comprehensive understanding of the products, identify client's need and close the deal.
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GCG Enterprise Solutions
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United Arab Emirates
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IT Services and IT Consulting
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100 - 200 Employee
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Sales Account Manager - EPSON & KYOCERA Printing Solution / Enterprise Solutions
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Nov 2021 - Nov 2022
- KYOCERA & EPSON Document Printing Solutions - Managed Print Services ( MPS ) - Enterprise solutions - Digital transformations solutions - Document Management Solutions - AV/ELV Building Systems & Automations - Emerging Technologies - Managing and retaining relationships with existing clients and build new strong & fruitful business relationships Having an in-depth knowledge of value proposition - Negotiating with decision-makers Responsible for Government /Enterprise (B2B)
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My Technology
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Key Account Manager - Software Development/Programming Solutions
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May 2017 - Oct 2021
- Developing and sustaining solid relationships with key clients that bring in the most income for the company. - Addressing and resolving clients’ complaints. - Acting as the main point of contact between key clients and internal teams. - Supervising the account teams assigned to each key client. - Developing a thorough understanding of the clients' needs and requirements and preparing customized solutions. - Negotiating contracts with the clients and meeting established deadlines for the fulfillment of each client's long-term goals. - Regular activities include prospecting client via personal visit / face to face sales calls, phone and email
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Corporate Connection
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United Arab Emirates
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Information Technology & Services
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1 - 100 Employee
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Sales Account Manager - RICOH Printing Solution
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May 2015 - May 2017
- RICOH Document Printing Solutions - Managed Print Services ( MPS ) - Managing and retaining relationships with existing clients and build new strong & fruitful business relationships Having an in-depth knowledge of value proposition - Negotiating with decision-makers - Identifying and mapping business strengths and customer needs - Researching business opportunities and gain new logos - Following industry trends locally and internationally - Respond to complaints and resolve issues to ensure customer success and satisfaction - Serve as the a first point of contact for all customer requirements. - Regular activities include prospecting client via personal visit / face to face sales calls, phone and email. - Achieve & maintain comprehensive understanding of the products, identify client's need and close the deal.
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Jordan Ahli Bank
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Jordan
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Banking
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700 & Above Employee
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Sales Executive - Loans & Credit Cards
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Apr 2014 - Apr 2015
- Generate new customer leads through various channels. - Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business. - Achieving the monthly sales targets, assigned to him/her, for various products and services. - Cross sell assets and fee products. - Follow the various internal guidelines and procedures of the bank. - Ensure customer satisfaction through regular engagement. - Resolve customer queries/issues and facilitate customer service. - Maintain periodic status reports, including daily activity report and calls/follow-ups made.
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MANGO
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Spain
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Retail Apparel and Fashion
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700 & Above Employee
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Shop Manager
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Feb 2010 - Sep 2012
- Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Responding to customer complaints and concerns in a professional manner. - Monitoring inventory levels and ordering new items. - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Responding to customer complaints and concerns in a professional manner. - Monitoring inventory levels and ordering new items.
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Education
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2006 - 2012
University of Jordan
Bachelor's degree, Business Economy
Community
