Experience

WHISH MONEY

• Lebanon
• Financial Services
• 1 - 100 Employee

• Senior Project Management | Business Analyst

  • Apr 2019 - Present

  • Gathered and documented project requirements by conducting interviews, holding meetings, and reviewing existing documentation.• Developed project plans and coordinated tasks to ensure timely and high-quality project delivery.• Monitored project status and managed ongoing quality control.• Assessed and identified potential project risks, and developed strategies to mitigate those risks.• Acted as the main point of contact for executives/clients/third parties and communicated project status, risks, and issues.• Analyzed current business processes, identified areas for improvement, developed and implemented process improvements that support software project delivery.• Ensured that all project documentation is complete, accurate, and up-to-date, including project plans, schedules, API documentation, and requirements documents.• Diagnosed and resolved technical issues that clients are facing with the company's software products. This involved researching the issue, gathering relevant information from the client, and using my technical knowledge to identify and implement a solution with the dev team.• Executed SQL queries to extract, manipulate and analyze data from the database, update the database with new data and ensure its accuracy.• Created design concepts and prototypes that visually communicate the desired user experience, taking into account user feedback, project constraints, and the goals of the project. This involved using design tools such as Figma or Adobe XD to create wireframes, mockups, and interactive prototypes. Show less

• Business Development Specialist

  • Mar 2019 - Mar 2020



TecFrac

• Spain
• Information Technology & Services
• 1 - 100 Employee

• Software Developer

  • Jan 2019 - Mar 2019

  • Designed and built mobile applications for the Android platform • Worked with outside data sources and APIs • Worked on bug fixes and application performance improvement • Worked closely with colleagues to constantly innovate app functionality and design • Designed and built mobile applications for the Android platform • Worked with outside data sources and APIs • Worked on bug fixes and application performance improvement • Worked closely with colleagues to constantly innovate app functionality and design



TALACO

• Lebanon
• Telecommunications
• 1 - 100 Employee

• Supply Chain Team Leader

  • Nov 2016 - Dec 2018

  • Forecasted future stock needs after a market study• Organized the retail process• Communicated with suppliers (Orders, Reports, Accounts Reconciliation...)• Managed and Supervised the warehouse• Monitored stock position/availability• Maintained daily records of purchases and invoices for mobiles and accessories replenishment• Managed stock allocation for different outlets• Updated and modified costs and item details• Reported to Sales Manager and General Manager

• Inventory Controller

  • Aug 2014 - Nov 2016

  • Monitored available stock• Maintained daily records of purchases and invoices for mobiles and accessories replenishment• Allocated the purchased items according to the specific department• Prepared the stock for the outlets

• Sales Representative

  • Apr 2014 - Aug 2014

  • Assisting in the sale of Mobiles, Accessories, Vouchers and other telecom-related products.• Executing the transactions of Online Money Transfer (bills payment, money transfers, cash to business, cash to bank...)• Insuring that all products are well displayed• Carrying out Touch services for postpaid and prepaid lines (Bill settlement, lines migration, sim change...)



Burger King

• United States
• Restaurants
• 700 & Above Employee

• Fast Food Preparer

  • Jun 2013 - Apr 2014



Palette Cafe

• Assistant Chef

  • Jun 2012 - May 2013