Experience

Solvait

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Aug 2023 - Present

• Senior Microsoft Dynamics 365 HCM Functional Consultant

  • Jan 2021 - Jul 2023



Menaitech

• Saudi Arabia
• Human Resources Services
• 200 - 300 Employee

• HRMS Implementer – Professional Service Department

  • Jan 2019 - Jan 2021

  • Develop & maintain project plans and commit to given deadlines and milestones. • Perform Gap analysis sessions with clients, document all the requirements and any new CR’s. • Communicate with other departments when needed. • Perform training sessions, implement client’s policies on Mena HRMS to automate HR & payroll. • Follow project management rates & documents followed by professional service department. • Develop & maintain project plans and commit to given deadlines and milestones. • Perform Gap analysis sessions with clients, document all the requirements and any new CR’s. • Communicate with other departments when needed. • Perform training sessions, implement client’s policies on Mena HRMS to automate HR & payroll. • Follow project management rates & documents followed by professional service department.



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Professional Service

  • Jun 2013 - Dec 2018

  • Manage general activities related to maintaining products and providing services • Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures. • Support in Directing and overseeing Department’s financial and budgetary activities • Accomplish sales and organization KPIs by completing related results as needed. • Determine eligibility requests by comparing client information to requirements. • Establish and action policies by entering client information; confirming pricing. • Inform clients by explaining procedures; answering questions; providing information. • Maintain communication equipment by reporting problems. • Update job knowledge by studying new product descriptions; participating in educational opportunities. • Establish and carry out departmental and organizational goals, policies and procedures • innovate by applying new technologies in the workplace • Consult with other executives, staff and board members about operations • Negotiate or approve contracts and agreements • Appoint department heads and managers • Analyze financial statements, sales reports and other performance indicators. • Follow global call management tools, process and procedures.......Etc Show less



Integrated System

• Telecommunications
• 1 - 100 Employee

• Software Specialist

  • Jan 2011 - Feb 2012

  • Researching, designing, and writing new software • Installing, supporting and maintaining existing software offered by the company to existing and future clients. • Constantly updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new application. • Creating technical specifications and test plans. • Consulting clients / colleagues concerning the maintenance and performance of software systems and asking question to obtain information, clarify details, and implement information. Show less