Business Improvement Analyst | Corporate Services

• Nov 2022 - Present

Senior Reporting Analyst

• Oct 2021 - Present

Provide high level analysis and reporting within the Covid-19 Public Health, Compliance and Enforcement team. Responsible for producing and developing high level and community critical reports for Stakeholders and Business Managers. Pivotal in identifying and delivering business change through test and functional reporting, and accurate data collation. Analysis of data to assess and manage risk, anticipate barriers, and take corrective actions.• Build and design Department of Health (DOH) specific dashboards utilising Power BI.• Assist in process development, including collaborating, and negotiating with external stakeholders.• Initiate and design process mapping utilising Visio.• Develop and provide succinct reporting for Senior Business Managers and Stakeholders relating to COVID specific data, allowing for strategic decision making.• Standard Operating Procedural (SOP) development and creation.• Analyse and interpret complex data sets, providing expert commentary.• Contribute to system development and enhancements, driven by Senior Managers request. Show less

Data Quality and Reporting Analyst

• Jul 2021 - Sep 2021

Worked in The Household Engagement program as one of the leading reporting analysts. Producing and developing various Ad-hoc reports for stakeholders and Business management. Liaise with other teams and stakeholders to ensure smooth end of day reporting.Selected Contributions:• Analyse and interpret complex data sets.• Review, analyse and escalate HEP outcomes to ensure correct pathways and necessary actions in timely manner.• Liaise with other multidisciplinary stakeholders and team leaders to ensure quality data and outcome. • Develop various Ad hoc reports for stakeholders and business management, allowing for strategic decision making.• Maintain various data sets as per business requirement. • Train and support new staff, including mentoring.• Highlight any trends and escalate at appropriate platform. • Actively participate in problem solving and ensure high level input in process improvements. • Identify and escalate high priority tasks to stakeholders for corrective actions. Show less

Operations Manager

• Jan 2018 - Jun 2021

Headed and executed all operational and financial aspects of a multimillion-dollar business. Maintained cash flow by analytical inventory management, consistent growth in business by accurate data analysis and forecasting was the key to success which led to three promotions within the network. As Territory Champion, assisted Business Managers in analysing the sales data utilising Power BI and Excel and maintained critical safety manuals. Expanded customer base by targeting certain group of people based on the data analysis and delivering products according to their requirements, resulting in significant increase in revenue. Selected Contributions: • With a keen strong mathematical and accounting acumen, managed to analyse the sales data utilising Power query and Power pivot in Excel and Power BI to develop sales and purchase strategies to maximise profit. • Secured and sustained position in top 10 sites within Caltex by engaging team and implementing critical and revenue raising business strategies. • Revamped pricing process and achieved company cost reduction up to 10% within 12 months by developing purchasing strategy document and introducing new processes. • Maximised sales revenue and maintained growth by 15%, well above industry average of 8.1% through creating and executing highly effective sales strategies based on data analysis. • Decreased inventory turnover time for most items from two weeks to four days by using smart ordering system, while ensuring a perfect shop presentation. • Cleared WorkSafe Victoria and National LPG Audits exponentially by providing exceptional training to staff in Occupational Health and Safety (OHS) and executing mock OHS audits. • Achieved key performance indicators (KPI’s) by developing and implementing purchase strategy to maximise profits. • Improved organisational productivity by recruiting, leading, training, developing, and managing team of 30 high potential sales professional. Show less

Data & Procurement Analyst

• Jul 2014 - Dec 2017

Reporting to the National Design and Construction (D&C) Manager, assisted Project Managers with the entire tendering and delivery process for multiple Service Station sites while also ensuring compliance with relevant laws, service level agreements and SHA Premier Construction quality standards. Selected Contributions: • Assisted in managing the D&C tendering process including reviewing the contractual obligations and actively participating in negotiations. • Reviewed and analysed the contract documentation to ensure all scope is covered, avoiding any unnecessary delays in projects. • Compared and analysed subcontractor quotes and tenders, ensuring all scopes were included and if there is any contingency plan included for unforeseen circumstances. • Monitored and updated Gant chart to ensure the project is on track and to control the cash flow. • Assisted in identifying prospective and suitable Builders, suppliers, and subcontractors. • Attended site meetings and inspections as required to assist the Development Manager. • Provided regular reporting on the relevant D&C project progress and financial performance using Excel. • Ensured compliance with relevant health, safety and environmental laws, regulations, and statutory obligations. • Verified and recommended approval for progress claims with respect to Gant Chart. • Assisted in preparing full report on the status of projects to Directors and other stakeholders with the help of Gant charts about the progress of the project and outgoings. • Assisted the Head of Development in preparing relevant reports. Show less

Reporting Manager

• Apr 2009 - Jun 2014

Maintained cash flow by implementing company policies and preparing financial reports for directors and other stakeholders to ensure smooth sailing of the projects. Selected Contributions: • Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; determining system improvements; implementing change. • Confirmed financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports. • Ensured an accurate and timely monthly, quarterly and year end close and timely reporting of all monthly financial information • Completed the monthly and quarterly Bank Compliance activities in a timely and accurate manner. • Collaborated with the other finance department Managers to support overall department goals and objectives. • Responded to inquiries from the CFO, and other finance and firm wide managers regarding financial results, and special reporting requests. • Monitored and analysed department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. • Supported CFO with special projects and workflow process improvements. • Guided other departments by researching and interpreting accounting policy, applying observations and recommendations to operational issues. Show less

Assistant Project Manager

• Apr 2008 - Mar 2013

As a fresh graduate I started my career with one of the leading builders in the Norther suburbs which proved to be a perfect platform to enhance my knowledge in various fields and excel my abilities i.e. Time management, Multi-tasking and reporting. Selected Contributions: • Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents. • Perform personal bookkeeping service and prepare purchase orders and expense report. • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. • Comply with federal, state, and company policies, procedures, and regulations • Debit, credit, and total accounts on computer spread sheets, databases and accounting software i.e. MYOB. • Code documents according to company procedures. • Reconcile or note and report discrepancies found in records. • Perform general office duties such as filing, answering telephones, and handling routine correspondence. • Perform financial calculations such as amounts due, interest charges, balances, discounts, equity, and principal. • Calculate and prepare checks for utilities, taxes, and other payments. Show less