Experience

Maryland Auto Insurance

• United States
• Insurance
• 100 - 200 Employee

• Claims Representative

  • Nov 2019 - Present

  I Investigated, evaluated, adjusted reserves, negotiated and settled assigned claims in accordance with Best Practices. Recovered subrogation from adverse/adverse carrier's, Point of impact analysis, Provided quality claim handling and superior customer service on assigned claims. Promptly managed claims by completing essential functions including contacts, investigation, damages development and evaluation. Performs all the necessary adminstrative duties to process and close claims in a timley manner. Show less



Pinning Insurance Agency, Inc

• Customer Service Specialist

  • May 2018 - Nov 2019

  provides a connection between insurance customers and the companies that provide policies. Answer questions and complaints that customers have regarding their policy. Take payments, send out ID cards, follow up on items needed to complete the policy provides a connection between insurance customers and the companies that provide policies. Answer questions and complaints that customers have regarding their policy. Take payments, send out ID cards, follow up on items needed to complete the policy



Paramount Insurance Co. (MD)

• United States
• Insurance
• 1 - 100 Employee

• Claims Representative

  • Dec 2014 - May 2018

  Investigate and handle incoming claims, assigned appraiser, determine coverage and liability, total loss evaluations and pip Investigate and handle incoming claims, assigned appraiser, determine coverage and liability, total loss evaluations and pip



MAIF

• France
• Insurance
• 700 & Above Employee

• Claims Specialist

  • Jun 2007 - Aug 2013

  I Investigated, evaluated, adjusted reserves, negotiated and settled assigned claims in accordance with Best Practices. Recovered subrogation from adverse/adverse carrier's, Point of impact analysis, Provided quality claim handling and superior customer service on assigned claims. Promptly managed claims by completing essential functions including contacts, investigation, damages development and evaluation. Performs all the necessary adminstrative duties to process and close claims in a timley manner. Show less



Freestate Adjusters -Transit Ins

• Sr. Claims

  • Aug 2005 - Mar 2007

  Consults with invloved parties, claimants, bus drivers, adverse carriers, police officers and witnesses to determine liabilty. Investigates, evaluates, reserves, negotiates and settles assigned claims in accordance with Best Practices. Recover subrogation from adverse/adverse carrier, Point of impact analysis, Provides quality claim handling and superior customer service on assigned claims. Promptly manages claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, and litigation management. Review medicals an evaluated bodily injury cases as well as exposure, attendant pre-trial Show less



Farmers ins -Insurance Overload

• Customer Care Consultant

  • Apr 2004 - Aug 2005

  Provided Customer Service to independent agents to facilitate processing of business; Assisted Independent insurance agents with problems,writing policies, changes, endorsements, cancellations renewals; Communicated with independent agents to obtain information need to complete navigation through Farmers E-Agent Program, quotes, underwriting, and billing;Provide auto, fire and umbrella quote; Order and review- underwriting investigation reports (MVR, Loss history, Farmers Risk Assessments and credit checks.Assist agent in issuing and converting quotes to application and binding coverage. Show less



St Paul Travlers - Insurance Overload

• No Fault Pip Claim Rep

  • Aug 2003 - Jan 2004

  Conducted reviews of no fault pip claims, Assisted clients in processing pip claim, Sent all necessary letters and forms to the client and or attorney, Review policy to determine the coverage.Set Reserves on the file;Set files on a 30, 60, 90 day diary Review and paid all medical, and lost wages based on the policy limits. Conducted reviews of no fault pip claims, Assisted clients in processing pip claim, Sent all necessary letters and forms to the client and or attorney, Review policy to determine the coverage.Set Reserves on the file;Set files on a 30, 60, 90 day diary Review and paid all medical, and lost wages based on the policy limits.