Andy H.

Information Technology Manager / Associate at RGS Associates
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Lancaster, Pennsylvania, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Kate Rogers

I had the pleasure of working with Andy when he was the Director of Information Technology at YTI Career Institute. Andy is one of the strongest managers I've worked with, and as a result, the IT team was incredibly organized, motivated, and efficient. Andy worked collaboratively with every department at YTI, and this had a significant positive impact on our recruitment efforts. The marketing department relied very heavily upon accurate data delivery, and Andy's team was dedicated to that task. As a result of their efforts, we had automated data delivery systems and customized reporting that were unique among institutions in our sector. One of Andy's key strengths is his ability to "think outside the box" to come up with solutions to complex challenges. We would regularly make requests for new system configurations or reports, and Andy was always an enthusiastic partner to help us achieve those goals. Having Andy committed to the technical systems provided us with the ability to devote our attention on inquiry generation, data analysis and support of the recruitment efforts. We would not have been successful without the support and dedication of our IT partners. When you're working in an industry that is so intimately dependent upon technology, having a supportive and capable leader of your IT department is crucial. We were incredibly lucky to have a leader like Andy who was able to understand the needs of the organization as a whole, and was able to build an exceptional team.

Erik Woodland

During Andy's tenure at YTI he oversaw several programming and automation projects that resulted in significant time-savings for staff, faculty and students. Andy successfully led the tech team in keeping systems and technology current and highly available. Andy also possessed an excellent knowledge and forethought for the schools current and future regulatory compliance requirements.

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Emergency Response Planning for your Business
    SkillPath
    Mar, 2006
    - Nov, 2024
  • Making Quality a Science
    Eurofins Lancaster Laboratories
    Apr, 2002
    - Nov, 2024
  • Putting our Values to Work
    Eurofins Lancaster Laboratories
    Dec, 2001
    - Nov, 2024
  • Dell Certified Technician - OptiPlex Desktops
    Dell Technologies
    Oct, 2001
    - Nov, 2024
  • Performance Management
    Eurofins Lancaster Laboratories
    Jul, 2001
    - Nov, 2024

Experience

    • United States
    • Civil Engineering
    • 1 - 100 Employee
    • Information Technology Manager / Associate
      • Apr 2019 - Present

    • Sr. Network & Systems Administrator / Associate
      • Jun 2018 - Apr 2019

    • Sr. Network & System Administrator
      • Mar 2014 - Jun 2018

      The RGS Senior Network & Systems Administrator's role is to ensure the streamlined operation and functionality of RGS'​ information technology (IT) systems in alignment with the business objectives of the organization. The Senior Network & Systems Administrator is responsible for the design, maintenance, administration and overall integrity of all internal IT systems. This includes coordination and troubleshooting with outside vendors, implementing and maintaining IT protocols to… Show more The RGS Senior Network & Systems Administrator's role is to ensure the streamlined operation and functionality of RGS'​ information technology (IT) systems in alignment with the business objectives of the organization. The Senior Network & Systems Administrator is responsible for the design, maintenance, administration and overall integrity of all internal IT systems. This includes coordination and troubleshooting with outside vendors, implementing and maintaining IT protocols to meet internal and external customer requirements as well as the support and maintenance of existing hardware and software applications and the development of new technical solutions. *Promoted to lead in-house CADD Training efforts in May of 2018 *Promoted to Associate in June of 2018 *Promoted to IT Manager in April of 2019 Projects: VMWARE Server Consolidation. Moved all VM's from older legacy systems to a modern server with a iSCSI SAN (PowerVault MD3220i): WordPress website updates, Installation of a Tripplite 3000VA UPS with SNMP Alerts. WAN Deployment, Internet Upgrade (Comcast EDI), MalwareBytes for Business, ssl for Cisco Firewalls, Spiceworks Helpdesk Administration, Intranet Deployment (O365 SP), Veeam Backup & Replication Deployment, Deltek Vision Server Administration (Setup & Configure Training Environment), Deployment of WSUS, Opening of New Offices (Harrisburg) All Technology Aspects, Office 365 AZURE Connect, ClaritySoftCRM, GlobalScape WAFS Deployment & Administration, WAFS Migration into Egnyte Storage Sync in 2018. Four Physical locations with Cloud data backups.

    • Higher Education
    • 200 - 300 Employee
    • Director of Information Technology
      • Dec 2008 - Mar 2014

      Career College based in Central PA Helping committed students attain rewarding careers through industry modeled, student-centered, training and support of the highest caliber. Job Description: Management of IT. Support, Infrastructure and Database Integration Team. Ensure all regulatory compliance measures are adhered to: Clery Act, FERPA, and protection sensitive student data. Participate with Sr. Management in planning, communicating company objectives. Drive all technology… Show more Career College based in Central PA Helping committed students attain rewarding careers through industry modeled, student-centered, training and support of the highest caliber. Job Description: Management of IT. Support, Infrastructure and Database Integration Team. Ensure all regulatory compliance measures are adhered to: Clery Act, FERPA, and protection sensitive student data. Participate with Sr. Management in planning, communicating company objectives. Drive all technology deployments within the organization. Evaluated for effectiveness by budgeted vs. actual results, against company objectives, compliance and student & staff satisfaction. (was managing: 1.5 million annual expense budget and 300k-800k capital expenditures per year) *Received YTI’s 2011 Beacon Award http://www.yti.edu/BeaconAwards/

    • Director of IT Support Services
      • Jun 2006 - Dec 2008

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Sr. Computer Systems Specialists
      • Apr 2005 - Jun 2006

      Job Description: Install, configure, monitor, and maintain computer systems on the Microsoft / Unix environment including hardware trouble shooting, repair, and installation. Provide support to the user community by responding to Helpdesk calls. During my time with Lancaster Labs I was promoted three times and placed in charge of projects and higher level Help Desk requests. In addition to being part of the initial IBM AIX team, I worked the scheduled power outages to both take down and… Show more Job Description: Install, configure, monitor, and maintain computer systems on the Microsoft / Unix environment including hardware trouble shooting, repair, and installation. Provide support to the user community by responding to Helpdesk calls. During my time with Lancaster Labs I was promoted three times and placed in charge of projects and higher level Help Desk requests. In addition to being part of the initial IBM AIX team, I worked the scheduled power outages to both take down and bring the systems back-online. I consider this role to be pivotal in my career. The process training, and introduction framework in use of the ITIL infrastructure has been the spring board for success with my career.

    • Sr. Support Specialists
      • Jan 2001 - Jun 2006

    • Computer Systems Specialists
      • Apr 2002 - Apr 2005

    • Sr. Helpdesk Administrator
      • Jan 2001 - Apr 2002

  • Cyber Warehouse
    • Lancaster, PA
    • Lead Tech / Installation Support Services
      • Jun 2000 - Jan 2001

      Job Description: General Bench work on a variety of computer systems including laptops and printers, assisted with the business to business branch of the company in building custom PC's and networks, and performed a function as a sales associate on the floor in selling both PC's and networking systems. This job allowed me to gain a large amount of Information not only about products but also network and PC troubleshooting. Job Description: General Bench work on a variety of computer systems including laptops and printers, assisted with the business to business branch of the company in building custom PC's and networks, and performed a function as a sales associate on the floor in selling both PC's and networking systems. This job allowed me to gain a large amount of Information not only about products but also network and PC troubleshooting.

    • Technical Sales
      • Oct 1999 - Jun 2000

      Job Duties include: General PC construction and repair, network installation and trouble shooting, Occasional Sales responsibilities on high end Applications developed by Carriage House Consulting, Advertising and Marketing Director, developed and implemented a 6 month multimedia campaign Customer Service Representative Providing on-site, in shop and telephone support, Web site design. www.carriagehouseconsult.com (no longer in service) Internship, to hire. Firm Closed in June of 2000 Job Duties include: General PC construction and repair, network installation and trouble shooting, Occasional Sales responsibilities on high end Applications developed by Carriage House Consulting, Advertising and Marketing Director, developed and implemented a 6 month multimedia campaign Customer Service Representative Providing on-site, in shop and telephone support, Web site design. www.carriagehouseconsult.com (no longer in service) Internship, to hire. Firm Closed in June of 2000

Education

  • YTI Career Institute
    AS, Computer Systems
    1999 - 2001
  • Elizabethtown High School
    1994 - 1998

Community

You need to have a working account to view this content. Click here to join now