Ahed, one of the best colleagues i worked with in Oasis hospital, comprehensive RCM knowledge and Best customer service with high customer satisfaction..

I’ve worked with Ahed for almost three years while he worked as Director of Patient Relations in Oasis Hospital. He managed all patient and family complaints and issues, and worked closely with department heads, nurse managers, and physicians to facilitate the resolution of patient/family concerns and grievances. Ahed and I worked together to improve processes related to enhancing patient experience and patient care satisfaction. We also developed/reviewed various hospital policies and procedures to ensure compliance with regulatory and JCI accreditation standards such as Patient and Family Rights. Needless to say, I’ve always been impressed by Ahed's attitude towards his work and his ability to effectively manage and resolve conflict. Likewise, his ability to remain sincere and unflustered when interacting with an actual or potential violent patient or family member proves his capability to work well under pressure. In brief, Ahed is a highly motivated and empathic patient experience professional who is always willing to lend a helping hand. He would be an asset to any organization and I recommend him highly and without reservation.

Ahed, one of the best colleagues i worked with in Oasis hospital, comprehensive RCM knowledge and Best customer service with high customer satisfaction..

I’ve worked with Ahed for almost three years while he worked as Director of Patient Relations in Oasis Hospital. He managed all patient and family complaints and issues, and worked closely with department heads, nurse managers, and physicians to facilitate the resolution of patient/family concerns and grievances. Ahed and I worked together to improve processes related to enhancing patient experience and patient care satisfaction. We also developed/reviewed various hospital policies and procedures to ensure compliance with regulatory and JCI accreditation standards such as Patient and Family Rights. Needless to say, I’ve always been impressed by Ahed's attitude towards his work and his ability to effectively manage and resolve conflict. Likewise, his ability to remain sincere and unflustered when interacting with an actual or potential violent patient or family member proves his capability to work well under pressure. In brief, Ahed is a highly motivated and empathic patient experience professional who is always willing to lend a helping hand. He would be an asset to any organization and I recommend him highly and without reservation.

Ahed, one of the best colleagues i worked with in Oasis hospital, comprehensive RCM knowledge and Best customer service with high customer satisfaction..

I’ve worked with Ahed for almost three years while he worked as Director of Patient Relations in Oasis Hospital. He managed all patient and family complaints and issues, and worked closely with department heads, nurse managers, and physicians to facilitate the resolution of patient/family concerns and grievances. Ahed and I worked together to improve processes related to enhancing patient experience and patient care satisfaction. We also developed/reviewed various hospital policies and procedures to ensure compliance with regulatory and JCI accreditation standards such as Patient and Family Rights. Needless to say, I’ve always been impressed by Ahed's attitude towards his work and his ability to effectively manage and resolve conflict. Likewise, his ability to remain sincere and unflustered when interacting with an actual or potential violent patient or family member proves his capability to work well under pressure. In brief, Ahed is a highly motivated and empathic patient experience professional who is always willing to lend a helping hand. He would be an asset to any organization and I recommend him highly and without reservation.