Experience

Yellow Pages / Pages Jaunes – Canada

• Canada
• Advertising Services
• 700 & Above Employee

• Media Account Consultant

  • Nov 2023 - Present

  Montreal, Quebec, Canada •Developed and executed comprehensive B2B sales strategies. •Proactively engaged in outbound sales calls, effectively promoting and selling websites and a range of digital marketing services to potential clients. •Led successful negotiations of complex contracts, resulting in significant deals. •Regularly conducted market research and competitor analysis to stay informed of industry trends and identify new business opportunities. •Provided strategic guidance to clients on media… Show more •Developed and executed comprehensive B2B sales strategies. •Proactively engaged in outbound sales calls, effectively promoting and selling websites and a range of digital marketing services to potential clients. •Led successful negotiations of complex contracts, resulting in significant deals. •Regularly conducted market research and competitor analysis to stay informed of industry trends and identify new business opportunities. •Provided strategic guidance to clients on media planning and buying, ensuring optimal allocation of budgets for maximum reach and impact. •Built and maintained strong client relationships through regular communication and strategic consultations. Show less



Nexius

• United States
• Telecommunications
• 300 - 400 Employee

• Project Engineer

  • Jan 2022 - Sep 2023

  Texas, United States • Creating the Scope of Work based on Radio Frequency Data Sheets (RFDS) and Site Construction Drawings. • Managing the site acquisition team, construction team, project team, supply chain teams, and general contractors to ensure efficient and effective project delivery. • Analyzing drawings, site surveys, photos, radio frequency information, and schedules to determine materials and services needed to construct a site as specified by the customer (AT&T). • Guaranteeing… Show more • Creating the Scope of Work based on Radio Frequency Data Sheets (RFDS) and Site Construction Drawings. • Managing the site acquisition team, construction team, project team, supply chain teams, and general contractors to ensure efficient and effective project delivery. • Analyzing drawings, site surveys, photos, radio frequency information, and schedules to determine materials and services needed to construct a site as specified by the customer (AT&T). • Guaranteeing projects are finished within the designated timeframe and adhere to the initial specifications. • Managing scope changes throughout the life of the project including additional requirements for scoped services and materials. • Managed the execution of all 5G deployment projects for AT&T in Minnesota, North Texas and Northern Plains region of the United States. • Significantly contributed to the company's success by effectively boosting the delivery of monthly projects by 25%. Show less



ABC sal

• India
• Hospitality

• Senior Operations & Customer Service

  • Sep 2019 - Jan 2022

  Beirut, Lebanon •Managed seasonal events and shows hosted in the mall in collaboration with the Marketing department. •Created a monthly report based on the Tax-free Audit to monitor the changes in shopper demographics and trends to aid in optimizing the sales strategy and portfolio selection. •Utilized Microsoft Dynamics 365 CRM to diligently monitor and detect fraudulent transactions associated with the company's loyalty program •Monitor the tasks done by the customer service team and… Show more •Managed seasonal events and shows hosted in the mall in collaboration with the Marketing department. •Created a monthly report based on the Tax-free Audit to monitor the changes in shopper demographics and trends to aid in optimizing the sales strategy and portfolio selection. •Utilized Microsoft Dynamics 365 CRM to diligently monitor and detect fraudulent transactions associated with the company's loyalty program •Monitor the tasks done by the customer service team and ensure all cases are solved efficiently. •Utilizing Power BI to Drive Data-Driven Insights to identify market trends that can contribute in increasing sales and customer satisfaction. •Establish solid relationship with the Operations team and ensure constant coordination for successful initiatives.

• Customer Service

  • Aug 2017 - Sep 2019

  Achrafieh, Beirut Governorate, Lebanon • Managed customer complaints and feedback to ensure higher customer satisfaction ratings. • Managed the wedding list services to enhance traffic and customer loyalty across ABC Branches. • Enhanced the loyalty program benefits to attract customers which increased the yearly sales for the company. • Trained new hires on the job and day to day tasks along with the processes and systems of ABC shopping mall.