Experience

Emirates Medical Association

• United Arab Emirates
• Non-profit Organizations
• 1 - 100 Employee

• IT Specialist

  • Apr 2018 - Present

  • Performing periodic system maintenance such as virus scans and backups. • Maintaining & Fixing IT equipment such as printer, laptop, PCs, WIFI routers or network switches in case of crash/failure. • Managing membership activities, member service programs. • Provide website and design solutions • Design and implement IT usage and security policies and restrictions for employees • Manage active directory domain, user groups, shared folders and group policies • Manage the administration of all security systems and their corresponding or associated software, including firewalls, intrusion detection and prevention, incident response and mitigation, access controls, endpoint protection, content filters, anti-malware systems, MFA • Manage Office 365, Microsoft exchange emails and domain. • Providing technical assistance for questions and problems. Show less



Global Capital Partners (GCP)

• Investment Management
• 1 - 100 Employee

• IT Support And E-Commerce Website Administrator

  • Mar 2016 - Apr 2018

  • Managing all branches remotely ensuring their connectivity and troubleshooting connectivity related issues. • Assist in installation, configuration and maintenance of IBM iSeries hardware, software, networked devices, journaling, and IBM iAccess software • Monitoring Network for any intrusion or virus attacks. • Managing Active Directory • Responsibility of ensuring maintenance of IT assets (hardware and software). • Performing general system configuration and troubleshooting • Installation and maintenance of laptops and desktops • Installing and troubleshooting Win XP , Vista ,Win 7 • Antivirus installation and updating patches • Configuration of outlook and troubleshooting • Wired/wireless/USB/Ethernet Printer configuration and sharing • Installation and maintenance of Wireless network Devices. • Configured scheduled windows backup • Configuration and troubleshooting VPN connection. • Remote Client Support through Microsoft Lync and Net meeting. • Verify all software licenses are up to date. • Coordinating with suppliers for all I.T equipment’s. • Managing stocks of equipment, consumables and other supplies. • Reporting for task done and pending tasks to Group IT Manger • Update product information and content on the website • Create banners, images, promotions etc for display on the website (using products like Photoshop) • Investigate and report any operational/technical issues arising • Scope and document ongoing website functional projects /improvements • Liaise with internal resources regarding the day to day management of the website • Evaluate approaches & strategies to improve website sales conversions & customer engagement Show less



Fobeams

• Mangalore Area, India

• System Administrator

  • Sep 2015 - Feb 2016

  • Provide application/Windows OS installation/configuration/patching as well as data reporting (application install status, client health, etc.) leveraging Microsoft System Center Configuration Manager. • Provide technical support by performing installation, repair, and preventative maintenance of PC and related software. • Troubleshoot software install/configuration failures and provide regular status to customer. • Apply security patches/configuration changes to workstations within suspense's required by customer. • Team with information assurance to remediate workstation security issues found during routine checks. • Participate in new application and hardware rollouts, testing, and special projects as needed. Show less



Sparteqz Technologies

• Project manager, web developer, Customer Realtion

  • Sep 2013 - Oct 2015

  • Coordinate all IT projects and IT Specialists or Engineer sites.• Liaises with the clients IT department for any IT related aspects of projects.• Manages the company IT system which includes compute, networks, website and web server, internet access, IP telephone lines and VPN’s.• Compiles IT project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical IT problems.• Identifies and analyzes system requirement and defines IT project scope, requirements and deliverables.• Works with management and other departments to implement a successful IT plan.• Assists in the implementation of the IT plan and trains all staff members who will need to use it.• Coordinates IT project activities and ensure all project phases are documented appropriately. Show less

• Web Developer

  • Sep 2013 - Aug 2015

  • Program, test and debug all web applications.• Design, develop, test and deploy web applications.• Code pages, files, test, debug and deploy.• Develop appropriate code structures to solve specific tasks.• Coordinate with other designers and programmers to develop web projects.• Collaborate with staff and teams to develop, format and deploy content.• Assist and support in the upkeep and maintenance of web sites.• Research and propose software programs that are compatible to the future technologies. Show less