Experience

Systems Design

• Egypt
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Senior Support Engineer

  • Apr 2018 - Present

• Support Engineer

  • Jan 2014 - Present

   Designed and draw video broadcast networks for studios, master control room, playouts, editing room.  Designed and test workflows for MAM automation system and determine the efficient way for video transcoding & storage plans for archiving. also designed and test workflows for playout and MCR automation system.  Installed and configured video broadcast system components (HW, SW), also insured the components are working in the best way as agreed with vendors.  Lead the… Show more  Designed and draw video broadcast networks for studios, master control room, playouts, editing room.  Designed and test workflows for MAM automation system and determine the efficient way for video transcoding & storage plans for archiving. also designed and test workflows for playout and MCR automation system.  Installed and configured video broadcast system components (HW, SW), also insured the components are working in the best way as agreed with vendors.  Lead the System Integration, Supervise a team of Technicians & Project Engineers onsite for the duration of the Integration.  Trained the customer operation teams even be aware with system 100%.  Handle support tickets with software & hardware vendors, evaluated, determined the root cause, collaborate with internal and external technical support to ensure 100% problem resolution.  Diagnosed successfully and resolved hardware and software issues.  Prepared reports about devices status and documents about the setup & operation.  Monitored the devices performance at 24/7 work environment.  Prepared the suite survey before installation.  Followed up the administrative things that related to the contracts.  Monitored the performance of transmitters, and travel to fix issues onsite. Accomplishments:  Design & installation for DMC TV network (News studio, News room, MAM system, MCR room, Playout).  Installation & Training for CBC Extra (News studio, News room).  Technical support for Egyptian Radio & TV Union news room for 2 years.  Technical support for Nile News studio for 2 years.  Install 30 Digital Terrestrial TV transmitter all over Egypt, with RF passive components and antennas.

• PLAYOUT CENTER ENGINEER

  • Jun 2009 - Dec 2013

   Helped the playout operators in the technical things that related to video servers, ingesting, video routers, graphic servers and video processing tools.  Prepared the live feeds with satellites booking centers and OB Vans.  Ensured the quality of video material and live feed before live broadcast. Accomplishments:  Operation Playout Engineer for (El-Saeeda TV, El-Fajr TV, ANA TV).