Agustín Mihanovich

Commercial Director (All Markets) at S1Gateway
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Contact Information
Location
Buenos Aires, Buenos Aires Province, Argentina, AR
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Spanish Native or bilingual proficiency

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Alejandro Rasso Arana

I have worked with Agustin for a couple of years. He is highly professional, dedicated and talented. Agustin is a great team player. He is honest, fun and very easy to work with, and that has helped him to build a huge network of IT contacts, either within the Carriers as well as in the mobile communications industry in general. He is very passionate about his job and always takes time to understand client’s needs. We are very proud to have him on the team.

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Experience

    • United Kingdom
    • Wholesale
    • Commercial Director (All Markets)
      • Jan 2022 - Present

      Reporting directly to the CEO, I lead the entire commercial area (Direct Sales, Client Services, Marketing, Sales Operations, Lead Generation and Strategic Alliances), being responsible for the commercial strategy, sales & revenue targets, developing key processes and strategic alliances.

    • Global Commercial Manager
      • Jun 2021 - Dec 2021

      Transitional role to take over the functions of the former CCO & Founder of the company.During this period, I performed a full assessment and outlined a 360 degrees housekeeping plan ranging from sales operations, order management, service delivery & billing, sales methodologies, full CRM implementation, among other iniatives.

    • United States
    • Software Development
    • 700 & Above Employee
    • Head of Sales - Southern Cone
      • Oct 2019 - May 2021

      Responsible for commercial management & new business development for Nuance's Enterprise Portfolio, including digital engagement, voice engagement (speech recognition solutions), voice biometrics, and analytics solutions.

    • Regional Commercial Manager for TV Speech Solutions - Southern Cone & Andean Region
      • Oct 2018 - Oct 2019

      Reporting directly to Latin America´s VP for Sales, I was in charge of all the commercial aspects of the operation (new business development, sales & lead generation, account management, contract negotiation, etc). I was also involved in the project's delivery by acting as Customer Success Manager for our existing accounts.Sold and participated in the deployment of the first Dragon TV solution for Nuance in Latin America.

    • Regional Commercial Manager - Southern Cone (Communication Service Providers)
      • May 2016 - Sep 2018

      Responsible for sales and market development for the mobile & telco business unit.I was part of the Subscriber Revenue Services unit, which was focused on providing monetization strategies and solutions to Communication Service Providers (CSP's), leveraging their existing channels (VoiceMail, USSD, Mobile Portals, and others) and creating an engaging experience for the user while bringing additional revenue to the company.

    • Argentina
    • Telecommunications
    • 1 - 100 Employee
    • Project Lead / Business Developer (MGE Business Unit)
      • Jan 2015 - May 2016

      I led the product design (Mobile Parking Platform) defining the wireframe, dashboard design, identifying KPI´s and designing the overall platform functionalities.

    • VAS Integrations Manager (Southern Cone & Central America)
      • Feb 2013 - May 2016

      Developed and maintain the relationship with carriers, led the contract negotiatiation (under a revenue share business model) and oversaw the full integration process with B2B customers.Business development for the M2M / IoT solutions.

    • Argentina
    • Farming
    • External Advisor
      • Mar 2015 - Dec 2015

      External Advisory for the mobile channel's distribution of their solutions (weather, markets, productivity) through mobile operators. Product adaptation and regionalization for the legacy and mobile channels (Mobile / SMS / USSD). Business development for Latam through local integrators. External Advisory for the mobile channel's distribution of their solutions (weather, markets, productivity) through mobile operators. Product adaptation and regionalization for the legacy and mobile channels (Mobile / SMS / USSD). Business development for Latam through local integrators.

    • Project Manager/Associate
      • May 2011 - Nov 2012

      Belgian based interactive Agency for the development of e-commerce and WEB solutions. Project management levaraging multiples freelance web developers Delivery and project scope coordination with the belgian sales team (full french proficiency) Belgian based interactive Agency for the development of e-commerce and WEB solutions. Project management levaraging multiples freelance web developers Delivery and project scope coordination with the belgian sales team (full french proficiency)

    • Account Manager (Argentina)
      • Aug 2010 - May 2011

      Commercial development for the agency portfolio in Argentina, prospecting, and selling to the retail, SME, banking, and other sectors while managing the key strategic accounts of the agency. I was also in charge of overseeing the successful delivery of the agency solutions, ensuring all the teams involved (external and internal) cooperated successfully. Commercial development for the agency portfolio in Argentina, prospecting, and selling to the retail, SME, banking, and other sectors while managing the key strategic accounts of the agency. I was also in charge of overseeing the successful delivery of the agency solutions, ensuring all the teams involved (external and internal) cooperated successfully.

    • Account Executive for VAS and Corporate
      • Apr 2009 - Jul 2010

      Reporting to the VAS Integrations Manager I was in charge of maintaining the relationship with the different carriers that MG was integrated, managing the shortcodes set up, contract validation, customer integrations, and content and product review both for the VAS and Corporate customers. Reporting to the VAS Integrations Manager I was in charge of maintaining the relationship with the different carriers that MG was integrated, managing the shortcodes set up, contract validation, customer integrations, and content and product review both for the VAS and Corporate customers.

    • Stagiaire à l´Office de Reservations et Reception
      • Dec 2008 - Mar 2009

      Internship at the Reservation and “Service au client” Offices - complementary activities at the Food & Beverage department. Internship at the Reservation and “Service au client” Offices - complementary activities at the Food & Beverage department.

    • Argentina
    • Hospitality
    • Internship at the Procurement Department
      • Jun 2008 - Dec 2008

      Periodic inventory of food & beverages, provision of supplies to the hotel's different areas. Periodic inventory of food & beverages, provision of supplies to the hotel's different areas.

    • Chef Assistant
      • Dec 2007 - Apr 2008

      Food & Beverage outlets set up, weekly rotation in the different outlets preparing menus and assisting the Principal Chef. Food & Beverage outlets set up, weekly rotation in the different outlets preparing menus and assisting the Principal Chef.

    • Argentina
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Feb 2006 - Dec 2006

      Reception & Front Desk activities, Booking Management (Fidelio booking system), and night audit (cashflow controlling) Reception & Front Desk activities, Booking Management (Fidelio booking system), and night audit (cashflow controlling)

Education

  • Vatel
    Bachelor, Hotel Management
  • Instituto San Martin de Tours

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