Agostinho Balbino
Managing Partner at Start&Turn Consulting- Claim this Profile
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English Full professional proficiency
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Spanish Professional working proficiency
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Português Native or bilingual proficiency
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Bio
Ernesto Gardelliano
I worked with Agostinho back in 2005 - 2008 at the time I acted as CFO of Vivo and from whom I remember his dedication, skill and proactive approach in his role within the B2B Customers and internally, facing challenges related with the integration of 4 different listed companies servicing the whole of Brazil. Duly noted his contribution in making the share bigger and valu propositions enhancing Customers´adherence and satisfaction
Flávio de A. Bolieiro
Agostinho creates business value to companies that look for excellence in customer relationship thru diversity channels network with the goal of long term competitive solution. He has experience and now how in OMNICHANNELS concepts as well recommendation-software .
Carlos Fernando Nogueira
Agostinho teve a maestria em nos tirar da "zona de conforto" e iluminar um caminho que sequer considerávamos na Oi, da utilização de conhecimento dos clientes em tempo real, através ações omnichannels. As possibilidades e caminhos que nos trouxe, e das quais nos convenceu, acabaram por alterar a nossa estratégia anteriormente traçada, assim como as nossas ambições. Sua abordagem coerente, transparente, centrada e com domínio técnico e de negócios nos foram os grandes catalisadores desta transformação.
Ernesto Gardelliano
I worked with Agostinho back in 2005 - 2008 at the time I acted as CFO of Vivo and from whom I remember his dedication, skill and proactive approach in his role within the B2B Customers and internally, facing challenges related with the integration of 4 different listed companies servicing the whole of Brazil. Duly noted his contribution in making the share bigger and valu propositions enhancing Customers´adherence and satisfaction
Flávio de A. Bolieiro
Agostinho creates business value to companies that look for excellence in customer relationship thru diversity channels network with the goal of long term competitive solution. He has experience and now how in OMNICHANNELS concepts as well recommendation-software .
Carlos Fernando Nogueira
Agostinho teve a maestria em nos tirar da "zona de conforto" e iluminar um caminho que sequer considerávamos na Oi, da utilização de conhecimento dos clientes em tempo real, através ações omnichannels. As possibilidades e caminhos que nos trouxe, e das quais nos convenceu, acabaram por alterar a nossa estratégia anteriormente traçada, assim como as nossas ambições. Sua abordagem coerente, transparente, centrada e com domínio técnico e de negócios nos foram os grandes catalisadores desta transformação.
Ernesto Gardelliano
I worked with Agostinho back in 2005 - 2008 at the time I acted as CFO of Vivo and from whom I remember his dedication, skill and proactive approach in his role within the B2B Customers and internally, facing challenges related with the integration of 4 different listed companies servicing the whole of Brazil. Duly noted his contribution in making the share bigger and valu propositions enhancing Customers´adherence and satisfaction
Flávio de A. Bolieiro
Agostinho creates business value to companies that look for excellence in customer relationship thru diversity channels network with the goal of long term competitive solution. He has experience and now how in OMNICHANNELS concepts as well recommendation-software .
Carlos Fernando Nogueira
Agostinho teve a maestria em nos tirar da "zona de conforto" e iluminar um caminho que sequer considerávamos na Oi, da utilização de conhecimento dos clientes em tempo real, através ações omnichannels. As possibilidades e caminhos que nos trouxe, e das quais nos convenceu, acabaram por alterar a nossa estratégia anteriormente traçada, assim como as nossas ambições. Sua abordagem coerente, transparente, centrada e com domínio técnico e de negócios nos foram os grandes catalisadores desta transformação.
Ernesto Gardelliano
I worked with Agostinho back in 2005 - 2008 at the time I acted as CFO of Vivo and from whom I remember his dedication, skill and proactive approach in his role within the B2B Customers and internally, facing challenges related with the integration of 4 different listed companies servicing the whole of Brazil. Duly noted his contribution in making the share bigger and valu propositions enhancing Customers´adherence and satisfaction
Flávio de A. Bolieiro
Agostinho creates business value to companies that look for excellence in customer relationship thru diversity channels network with the goal of long term competitive solution. He has experience and now how in OMNICHANNELS concepts as well recommendation-software .
Carlos Fernando Nogueira
Agostinho teve a maestria em nos tirar da "zona de conforto" e iluminar um caminho que sequer considerávamos na Oi, da utilização de conhecimento dos clientes em tempo real, através ações omnichannels. As possibilidades e caminhos que nos trouxe, e das quais nos convenceu, acabaram por alterar a nossa estratégia anteriormente traçada, assim como as nossas ambições. Sua abordagem coerente, transparente, centrada e com domínio técnico e de negócios nos foram os grandes catalisadores desta transformação.
Experience
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Start&Turn Consultoria e Implementação
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Brazil
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Consumer Services
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1 - 100 Employee
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Managing Partner
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Oct 2014 - Present
Strategic Consulting, including business plan & sales strategy development. Advising new businesses on formation of corporations and business structures. A START&TURN é uma CONSULTORIA de negócio que se diferencia através da IMPLEMENTAÇÃO CONJUNTA, das melhores práticas identificadas, através de uma metodologia inovadora e eficaz. Nosso objetivo é elaborar uma estratégia e muitas ações que permitiram maior lucratividade para os sócios e realizado por colaboradores engajados e motivados com as metas da empresa. Atuamos nas médias e grandes empresas e indústria, com o objetivo de apoiar o crescimento, promover a reestruturação do negócio ou a mudança da estratégia e principalmente, crescer vendas através de novos canais, redes sociais e reduzindo o custo de aquisição de clientes. Show less
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Nextel Brasil
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Brazil
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Telecommunications
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700 & Above Employee
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Director of Marketing B2B
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Jul 2016 - May 2017
Main responsible for strategies of aquisition, monetization, retention and implementation of innovative channels. Including omnichannel. Main responsible for strategies of aquisition, monetization, retention and implementation of innovative channels. Including omnichannel.
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UNEAR
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IT Services and IT Consulting
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1 - 100 Employee
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Sales and Business Director
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Nov 2012 - Sep 2014
For more than a decade, U•NEAR has offered business solutions based upon personalization and integrated management of contacts between companies and their customers through their various relationship channels. For more than a decade, U•NEAR has offered business solutions based upon personalization and integrated management of contacts between companies and their customers through their various relationship channels.
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Unidas
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Brazil
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Travel Arrangements
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700 & Above Employee
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Sales and Marketing Executive Director
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Sep 2008 - Aug 2009
Head of Sales and Marketing of B2B and B2C markets at Unidas. Move the company from de 4th position to a 2th position in a rent a car solution in less than 8 months. Generate brand awareness with " É rápido, é fácil, é para voce!" Increase the web channel of reservation for the rent a car services by developing brand new agreements.(Gol, Gol Smiles, Itaucard, American Express and Bradesco) Head of Sales and Marketing of B2B and B2C markets at Unidas. Move the company from de 4th position to a 2th position in a rent a car solution in less than 8 months. Generate brand awareness with " É rápido, é fácil, é para voce!" Increase the web channel of reservation for the rent a car services by developing brand new agreements.(Gol, Gol Smiles, Itaucard, American Express and Bradesco)
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Vivo (Telefônica Brasil)
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Brazil
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Telecommunications
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700 & Above Employee
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General Manager of VIVO EMPRESAS
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Feb 2002 - Mar 2008
Main executive, responsible for the business unit of VIVO EMPRESAS (B2B), with annual revenues of around R$ 2,3 billion, in the segments of Global, National and SMC (Small & Medium sized companies) Accounts, with over 900 direct and 2500 indirect employees. Responsible for the Sales & Marketing Strategic Planning & its implementation, as well as capturing synergies between Grupo Telefonica de Espanha on fixed and mobile segments. From 2002 thru 2006, was responsible exclusively for the sales strategy for the biggest 1.000 Brazilian and 70 global companies/accounts of Telefonica. Developed high value added solutions geared towards the sales, technical and operations areas of these companies, such as "field force automation" and M2M. Show less
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Sales VP of São Paulo Branch
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Sep 1999 - Jan 2002
Responsible for business development in the areas of broad band internet (ISP), Hosting, Co-Location (ASP) and consultative selling solutions. Generated 40% of Diveo Brasil’s revenues, reporting to investment banks such as Goldman Sachs, Texas Pacific Group, Norwest Venture, and venture capitals such as Ericsson and Lucent. Responsible for business development in the areas of broad band internet (ISP), Hosting, Co-Location (ASP) and consultative selling solutions. Generated 40% of Diveo Brasil’s revenues, reporting to investment banks such as Goldman Sachs, Texas Pacific Group, Norwest Venture, and venture capitals such as Ericsson and Lucent.
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Claro Brasil
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Brazil
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Telecommunications
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700 & Above Employee
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Sales Manager
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Jan 1999 - Aug 1999
Responsible for new business development and sales management at Sao Paulo branch. Responsible for new business development and sales management at Sao Paulo branch.
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Sales Manager
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Mar 1989 - Dec 1998
Responsible for sales and products management. Responsible for sales and products management.
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Education
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IESE Business School - University of Navarra
MBA, administration -
Escola Superior de Propaganda e Marketing
Curso de Especialização, O Futuro do marketing digital -
IBGC - Instituto Brasileiro de Governança Corporativa
Curso para conselheiro de adminstração - IBGC, Startup, Turnaround and M&A -
ESPM Escola Superior de Propaganda e Marketing
Pós-Graduação, Marketing e Finanças -
Universidade Presbiteriana Mackenzie
Computer and Information Sciences and Support Services