Agostina Piovano
Customer Service Representative Latam at Saprograf- Claim this Profile
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Topline Score
Bio
Credentials
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English Level
EF Standard English Test (EF SET)Feb, 2023- Nov, 2024
Experience
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Saprograf
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Argentina
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Printing Services
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1 - 100 Employee
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Customer Service Representative Latam
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Jul 2017 - Present
Sapro Graf has been an exclusive supplier of elements for the identification and fiscalization of high-value goods. Our firm is accurately associated with the printing of special products, oriented to pursue specific objectives of security and traceability. They are a company dedicated to the fabrication of complex graphics developments, destined to the Agrochemical, Pharmaceutical and Veterinarian industries. My functions in the company, as Sales Analyst, are the following: - Support our customers in Argentina and attending our clients from differents countries. - Receive and charge Purchase Orders in Tango, consult with Production Area about the schedule to our best performance and accomplish our clients lead times. - Coordinate shipping with Production Area, in Argentina and Colombia, by the control of the corresponding documentation, such us Origin Certificate and Boarding Permission. - Fluid dialog with potential and stable customers. - Send Samples to our customers from Argentina and Colombia. - Introduce in the Sale Area the KPI (Key Performance Indicators), to improve our indicators as sellers and offers our best performance. - Control and sending of quality protocols for our customers. - Prepare samples for customers visiting. As Graphic Designer, my tasks are the following: - Develop a Brochure for the company, to use in different situations, and insert us into the label market. - Presentations for our different clients, to introduce our different labels developments. - Develop different pieces of merchandise, like agendas, note books, pens, and bags, among others. - Develop an Anual Report to the President of the company. Show less
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Aller Atucha srl
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Francisco Bilbao 6051 - C.A.B.A.
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Asistente de Ventas
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Feb 2016 - Sep 2016
Dentro de la Multigráfica, me desempeñe como Asistente de ventas, respondiendo a mi ejecutivo de ventas con su bolsa de clientes en: - Solicitud de presupuestos y cotizaciones en el sistema de gestión "ARAMIS" - Activación de ordenes de trabajo - Seguimiento de producción y calidad de impresión - Organización de distribución logística - Solicitudes de pagos - Seguimiento de potenciales clientes - Sugerencia de materiales de producción - Interacción y comunicación constante con los clientes Show less
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DOLCOR S.R.L.
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Lisandro de la Torre 422, CABA, Bs. As. - Argentina
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Auxiliar Administrativo
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Apr 2014 - Jan 2015
Dolcor es una empresa que brinda servicios de construcción y mantenimiento de la vía pública para el Gobierno de la Ciudad de Bs. As., en Villa Lugano, Soldati y Balvanera. En la misma me desempeñe como Auxiliar Administrativa, respondiendo directamente a la contadora y a los socios gerentes de la empresa en: - Subdiarios de compra y venta - Facturación - Alta de proveedores en el sistema de gestión "GECOM" - Generación y cobranza de ordenes de pago - Recepción y envío de pedidos - Pagos a proveedores - Solicitud de presupuestos para la empresa - Gestión de legajos del personal - Gestión de pedidos de materiales - Control de stock de insumos de computación Show less
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Education
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Universidad de Buenos Aires
Diseño Grafico -
UADE
Licenciatura en Biotecnología -
Universidad de Buenos Aires
Veterinaria -
English House
Cambridge English: First (FCE)