Agnieszka Smolińska
Excellence Manager at eStoreMedia - digital brand intelligence- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Polish Native or bilingual proficiency
-
English Full professional proficiency
-
French Limited working proficiency
Topline Score
Bio
Sinziana Lungu
Agnieszka is one of the most involved, proactive and efficient person I had the pleasure to work with. She is always looking for ways to improve her work, always managing many projects and subjects simultaneously, while being a great communicator, and problem solver at the same time. Beside her strong knowledge on the leading projects, she is also open to learn and ask questions, and always comes back with answers for anything someone might ask her. Even though we worked together as "agency" and "client", I've always felt like working in the same team, with the same purpose, which made us do really great things together! Definitely a pleasure to work with her!
Sinziana Lungu
Agnieszka is one of the most involved, proactive and efficient person I had the pleasure to work with. She is always looking for ways to improve her work, always managing many projects and subjects simultaneously, while being a great communicator, and problem solver at the same time. Beside her strong knowledge on the leading projects, she is also open to learn and ask questions, and always comes back with answers for anything someone might ask her. Even though we worked together as "agency" and "client", I've always felt like working in the same team, with the same purpose, which made us do really great things together! Definitely a pleasure to work with her!
Sinziana Lungu
Agnieszka is one of the most involved, proactive and efficient person I had the pleasure to work with. She is always looking for ways to improve her work, always managing many projects and subjects simultaneously, while being a great communicator, and problem solver at the same time. Beside her strong knowledge on the leading projects, she is also open to learn and ask questions, and always comes back with answers for anything someone might ask her. Even though we worked together as "agency" and "client", I've always felt like working in the same team, with the same purpose, which made us do really great things together! Definitely a pleasure to work with her!
Sinziana Lungu
Agnieszka is one of the most involved, proactive and efficient person I had the pleasure to work with. She is always looking for ways to improve her work, always managing many projects and subjects simultaneously, while being a great communicator, and problem solver at the same time. Beside her strong knowledge on the leading projects, she is also open to learn and ask questions, and always comes back with answers for anything someone might ask her. Even though we worked together as "agency" and "client", I've always felt like working in the same team, with the same purpose, which made us do really great things together! Definitely a pleasure to work with her!
Credentials
-
CV Success Master Class
LinkedInNov, 2022- Oct, 2024
Experience
-
eStoreMedia - digital brand intelligence
-
United Kingdom
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Excellence Manager
-
Sep 2021 - Present
* Leading customer engagements and maintaining a high satisfaction rate from the support and service provided by cross-functional teams. * Acting as content management landscape - point of reference for existing and new clients & inside the company. * Developing and maintaining the training and awareness program for internal and external users. * Exploring and recommending new e-opportunities that can drive brand awareness and visibility in e-commerce channels, focusing on core & rich content management. * Working closely with members of the agile team including design, development and QA teams to plan and communicate the deployment of digital services to bring the most value to the customers. * Maintaining documentation related to products and procedures. * Providing tailor-made demo sessions with a full view of e-commerce tools' capabilities.
-
-
Customer Success Manager
-
Jun 2018 - Aug 2021
* Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty.* Managing a portfolio of cross-markets, international companies, mainly Fortune 500 brands. * Responsible for customer onboarding in e-commerce analytics and content management solutions for product manufacturers.* Serve as first-line support for user queries and delegate/escalate issues, cooperate with relevant company departments to find solutions efficiently.* Consulting and advising clients on their eCommerce activities based on data analysis. * Adoption of e-Commerce Perfect Store methodology for manufacturers to identify gaps, prioritize actions, and execute in the online channel, to engage shoppers and grow online sales.
-
-
-
EUROCHAM Malaysia
-
Malaysia
-
International Trade and Development
-
1 - 100 Employee
-
Communications Executive
-
Feb 2016 - Jan 2018
• Analyzing Government updates• Regulatory and market research• Writing meeting minutes and general reports• Preparation of marketing materials• Database updating• Regular correspondence with Chamber members and stakeholders• Events marketing and management • Analyzing Government updates• Regulatory and market research• Writing meeting minutes and general reports• Preparation of marketing materials• Database updating• Regular correspondence with Chamber members and stakeholders• Events marketing and management
-
-
-
Grow Up Polska - rekrutacje w branży TSL
-
Poland
-
Human Resources Services
-
Junior Recruitment Consultant
-
Jan 2016 - Feb 2016
- prowadzenie projektów rekrutacyjnych- tworzenie bazy Kandydatów- komunikacja telefoniczna oraz e-mailowa z Klientami - head-hunting - udział w strategii komunikacji z Klientami - udział w spotkaniach z Klientami i Kandydatami- zamieszczanie ogłoszeń - selekcja aplikacji - wywiady telefoniczne - standaryzacja CV - udział w negocjacjach z Klientem - koordynacja pracy Asystentów ds. Rekrutacji
-
-
Recruitment Assistant
-
Oct 2015 - Jan 2016
-pozyskiwanie kandydatów- komunikacja telefoniczna oraz e-mailowa z potencjalnymi kandydatami- head-hunting pośredni i bezpośredni- prowadzenie projektów rekrutacyjnych- zamieszczanie ogłoszeń- selekcja aplikacji- wywiady telefoniczne z kandydatami- standaryzacja CV
-
-
-
-
Asystent kierownika projektu - Budżet Partcypacyjny
-
Feb 2015 - Apr 2015
Wsparcie kierownika projektu podczas codziennej pracy. Pisanie raportów.Zbieranie i analiza danych w MS Excel. Prowadzenie akcji promocyjno - informacyjnej dla mieszkańców Warszawy. Wsparcie kierownika projektu podczas codziennej pracy. Pisanie raportów.Zbieranie i analiza danych w MS Excel. Prowadzenie akcji promocyjno - informacyjnej dla mieszkańców Warszawy.
-
-
-
-
Praktykant
-
Mar 2012 - Jun 2012
Rejestracja korespondencji przychodzącej do Ministerstwa zarówno w formie klasycznej (papierowej) jak i w formie komputerowej. Kontrola nad obiegiem dokumentów. Uzupełnianie dokumentacji. Rozpoczynanie postępowania administracyjnego. Porządkowanie i archiwizacja akt. Wysyłka dokumentów. Czynności praktyczne mające na celu usprawnienie działań kancelaryjnych. Rejestracja korespondencji przychodzącej do Ministerstwa zarówno w formie klasycznej (papierowej) jak i w formie komputerowej. Kontrola nad obiegiem dokumentów. Uzupełnianie dokumentacji. Rozpoczynanie postępowania administracyjnego. Porządkowanie i archiwizacja akt. Wysyłka dokumentów. Czynności praktyczne mające na celu usprawnienie działań kancelaryjnych.
-
-
Education
-
2012 - 2017
Uniwersytet Kardynała Stefana Wyszyńskiego w Warszawie
Magister (Mgr), Prawo -
2013 - 2016
Uniwersytet Warszawski
Magister (Mgr), Zarządzanie -
2010 - 2013
Uniwersytet Kardynała Stefana Wyszyńskiego w Warszawie
Licencjat (Lic.), Europeistyka
Community
