Agnieszka Ingram
Director of Support Department/Office of Debt Collection Processes at Getin Noble Bank S.A.- Claim this Profile
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English Limited working proficiency
Topline Score
Bio
Credentials
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Certificate Change Management Foundation
APMG InternationalApr, 2018- Nov, 2024 -
Certificate Prince2 Foundation Certificate in Project Management
AXELOS Global Best PracticeAug, 2017- Nov, 2024
Experience
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Getin Noble Bank S.A.
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Poland
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Financial Services
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100 - 200 Employee
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Director of Support Department/Office of Debt Collection Processes
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Apr 2015 - Present
- Leading teams of over 50 employees- Collaborating with IT department, collecting and defining business requirements- Creating internal regulations regarding debt collection processes and providing opinions on general banking regulations- Supervising of projects within the unit's activities and participating in general banking projects- Calculation of the expected credit loss of exposures individually significant according to IFRS9- Direct contact with auditing institutions - Supervising of controls carried out by the managed unit- Analytical, systemic, written and process support
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Manager of Support and Operational Team
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Jun 2014 - Mar 2015
Leader of a team of employees, especially responsible for the organizational, system and process support for the employees of the department for court and enforcement proceedings, creation and review internal regulations and conduct individual valuation according to IAS39.
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Manager of Automobile Product Execution Team
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Jul 2011 - May 2014
Leader of a team of employees, mainly responsible for the recovery of bank claims secured on movables at the stage of enforcement proceedings.
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Manager of Legal Proceeding Team
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Jan 2010 - Jun 2011
Leader of a team of employees responsible for debt collection at the stage of legal proceedings.
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Project Manager
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Jul 2009 - Sep 2009
Employment and management of several dozen employees in legal proceeding team, preparation and launch of project, cooperation with an external customer.
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Assistant of the Legal Counsellor
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Sep 2006 - Jun 2009
Preparation of pleadings, implementation of debt collection cases at the stage of court proceedings.
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Education
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University of Wroclaw
Master's degree, Administration -
Wroclaw School of Banking
Postgraduate studies, IT Project Management