Experience

Bristol Dental Hospital

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Dental Nurse

  • Aug 2022 - Present



mydentist (UK)

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Treatment Coordinator

  • Feb 2022 - Aug 2022

  • Managing the end to end referral process to ensure quality and consistency and to optimise conversion rates• Build relationships with referring dental practices and clinicians to promote mydentist services, encouraging referrals• Promote the mydentist and hygiene plans and aftercare oral hygiene products, supporting the team to do the same• Engage in reviews of the practice private performance and champion the roll out of mydentist initiatives • Support induction and training, facilitating continuous learning on private services within the practice and area• Liaise closely with clinicians and receptionists to promote available services• Actively participate in TCO workshops run by the Private and Specialist Development Managers • Discuss financial options with patients including payment plans (Medenta finance) and be able to demonstrate treatments plans on relevant software• Define, agree and implement a consistent private patient journey with the PM and Private and Specialist Development Manager• Comply with the mydentist health and safety policy and all relevant risk assessments including DSE and ergonomic • To provide complimentary assessments to relevant patients (based on patient profile) to discuss their needs and available treatments options• Support and educate patients on their individual treatment plans for given diagnosis• Manage the patient journey end to end in line with the concierge approach• Ensure marketing materials and campaigns and social media channels are fully utilised• Capture and utilise excellent patient testimonials



Bristol Dental Specialists

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Dental Nurse

  • Jun 2020 - Feb 2022

  • Assisting in the delivery of quality clinical service to patients.• Using dental programs: Dentally, Protocus, Dental Monitoring• Taking X-rays with prescription from Clinician• Scanning patients with 3shape scanner• Taking medical photographic records • Assisting with different specialisations (Implantology, Orthodontics, Endodontic, Paediatric, Periodontic). • Setting up Dental monitoring and doing training for patients • Sending instructions to patients after procedures like Extractions, Bond Ups, Retainers, Invisalign.• Observing patient confidentiality at all times. • Keeping the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate and according to the practice’s health and safety and infection control procedures and manufacturers' instructions. • Providing chairside assistance, ensuring that the correct equipment is available. • Accurately completing patient clinical records as directed. • Doing checks at the practice like Legionella• Handling all substances in accordance with health and safety policies. • Following all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc. • Other duties as necessary for the efficient operation of the practice (including the duties and tasks of the head dental nurse, treatment coordinator or receptionist as required). • Working as a sterilisation nurse. • Ensuring adequate stock of materials and other items within the practice e.g. clinical waste bags and sharp containers, order new stock as needed. Negotiate with suppliers and obtain approval from Head Office for large orders. • Comply with the requirements of the relevant guidance procedures. • training and mentoring of all new and agency nursing staff, including radiography supervising



mydentist (UK)

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Orthodontic dental nurse

  • Oct 2018 - Apr 2020

  Providing clinical chair/side support to dentist/orthodontist. Providing excellent patient care.Taking impressions for retainers and study models. Updating patient records.Decontamination duties. Assisting orthodontist during Invisalign treatment and Lingualbraces . Using dental programs like R4 and OrthoTrack. Radiography qualified Providing clinical chair/side support to dentist/orthodontist. Providing excellent patient care.Taking impressions for retainers and study models. Updating patient records.Decontamination duties. Assisting orthodontist during Invisalign treatment and Lingualbraces . Using dental programs like R4 and OrthoTrack. Radiography qualified



D.A. Gilchrist Surgery

• Dental Nurse

  • Oct 2017 - Oct 2018

  Keeping the clinical area and all equipment and instruments clean, sterile as appropriate, according to practice’s health and safety and inspection control procedures and manufactures instructions, LDU duties. Providing chair-side assistance to dentists. Making sure patients feel comfortable and safe, preparing them for treatments, updating their medical history, supporting them through their dental journey. Reception duties. Keeping the clinical area and all equipment and instruments clean, sterile as appropriate, according to practice’s health and safety and inspection control procedures and manufactures instructions, LDU duties. Providing chair-side assistance to dentists. Making sure patients feel comfortable and safe, preparing them for treatments, updating their medical history, supporting them through their dental journey. Reception duties.



Vitality Dental & Optical Care

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Dental Nurse

  • Nov 2016 - Oct 2017

  Setting up and sterilising equipment in the surgery ready for each patient. Ensuring the Dentist has everything they need to hand during the course of the appointment. Setting up and assisting the dentist during laser, cfast and invisalign treatments. Looking after patient records – including making notes when the dentist is examining a patient (Exact). Meeting and greeting patients and helping to build a positive experience for patients. Administration duties including telephone/email cover and use of administrative systems.



Pearl Dental Clinic

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Dental Nurse

  • May 2016 - Nov 2016

  Assisting the Dentist with all clinical aspects within the surgery. Updating patient's medical records. Providing excellent patient care. Maintaining cross infection control, equipment and materials. Adhering to the systems and protocols in line with company strategy. Applying proficient surgery procedures, ensuring the best utilisation of surgery time. Assisting the Dentist with all clinical aspects within the surgery. Updating patient's medical records. Providing excellent patient care. Maintaining cross infection control, equipment and materials. Adhering to the systems and protocols in line with company strategy. Applying proficient surgery procedures, ensuring the best utilisation of surgery time.



exceldent dental clinic

• Medical Receptionist

  • Apr 2014 - Apr 2016

  I was the initial point of contact for patients both on the telephone and in person handling non-clinical patient queries. Making and re-arranging dental appointments depending on current priorities and schedules. Using the computer system (Estomed) to record the movement of patients through the practice. Dealing with correspondence and management of patient records, including referral letters and laboratory work, filing and routine office duties.

• Dental Nurse

  • Apr 2014 - Apr 2016

  Working with patients to make them feel comfortable in the dentist’s chair and preparing them for treatments and procedures. Educating patients on dental hygiene and procedures. Taking X-rays. Preparing the work area for patient treatment by setting out instruments and materials. Helping dentists during procedures (surgery, implantology, conservative dentistry, prosthetics). Updating patient records during appointments. Sterilizing dental instruments after treatment. Working efficiently to maintain dentist’s schedule and adhering to safety policies and procedures.