Agnieszka Połujanow
Risk Manager at NORTHGATE LOGISTICS- Claim this Profile
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angielski Limited working proficiency
Topline Score
Bio
Credentials
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PRINCE2 Foundation Certificate in Project Management
AXELOS Global Best PracticeNov, 2019- Nov, 2024 -
Internal Auditor of Environmental Management System ISO 14001;2004
Doradca Consultants Ltd.Mar, 2008- Nov, 2024 -
Internal Auditor Training for ISO 9001;2000
ISOQAR IncMay, 2007- Nov, 2024 -
PRINCE2 Practitioner Certificate in Project Management
AXELOS Global Best PracticeNov, 2019- Nov, 2024
Experience
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NORTHGATE LOGISTICS
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Poland
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Risk Manager
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Oct 2021 - Present
• Management of disputed cases• Finance analysis of complain• Issues correction and implementation of preventive action on logistics services department• Representing the company in negotiations with the client• Staff development
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Risk Specialist
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Sep 2020 - Oct 2021
• Complaint basa date management and raport preperation• Implementation of corectiv and preventic actions for complaint issues
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DOVISTA Polska Sp. z o.o.
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Poland
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Wholesale Building Materials
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100 - 200 Employee
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Configuration Engineer
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May 2015 - Sep 2019
• Managed customer complaints process and orders, including direct reporting and communication with the customers• Acted as single point of contact for production configuration issues, lead improvement actions to prevent future failures and drive productivity• Lead corrective actions implementation and progress monitoring• Implemented design changes, new customer products and requirements to the ERP systems
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Quality Specialist
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Jan 2014 - May 2015
• Controlled production process quality to meet ISO requirements • Analyzed production KPI data and proposed corrective and preventive actions to assure quality standards • Lead production quality improvement projects to reduce cost and drive productivity • Trained newly hired employees on quality standards and processes
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Entra Sp. z o.o.
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Poland
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Construction
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1 - 100 Employee
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Customer Complaints and quality specialist
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Jan 2012 - Dec 2013
• Acted as first point of contact for the customers, including scheduling and supervision of service teams • Managed external complaints • Supervised end to end complaint orders execution within standard lead time, including final product inspection • Analyzed complaint orders data to drive corrective actions implementation across the factory • Acted as first point of contact for the customers, including scheduling and supervision of service teams • Managed external complaints • Supervised end to end complaint orders execution within standard lead time, including final product inspection • Analyzed complaint orders data to drive corrective actions implementation across the factory
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Fundacja Edukacji Otwartej NetEdukator
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Gdańsk, woj. pomorskie, Polska
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Product manager assistance
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Sep 2011 - Dec 2011
• Lead trainings on Education Platform Web applications for multiple end user groups • Created process documentation and work instructions for all tools and applications within the platform • Provided daily support for End users on specific applications implementation issues, system navigation and platform utilization • Lead trainings on Education Platform Web applications for multiple end user groups • Created process documentation and work instructions for all tools and applications within the platform • Provided daily support for End users on specific applications implementation issues, system navigation and platform utilization
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Education
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2018 - 2019
WSB University in Gdańsk
Project Management, IPMA Certificate -
2003 - 2008
Gdańsk University of Technology
Master's degree, Materials Engineering -
Politechnika Gdańska
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