Agnieszka Mutwicka
Koordynator eventów at Wrocławski Tor Wyścigów Konnych - Partynice- Claim this Profile
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English Full professional proficiency
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Spanish Full professional proficiency
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Polish Native or bilingual proficiency
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Serbian Limited working proficiency
Topline Score
Bio
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Credentials
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CAE
British CouncilJul, 2010- Sep, 2024
Experience
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Koordynator eventów
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Feb 2022 - Present
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SoftwareSupp
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Poland
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IT Services and IT Consulting
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1 - 100 Employee
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Digital Sales Specialist
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Jul 2020 - Feb 2021
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OVHcloud
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France
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Software Development
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700 & Above Employee
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Cloud Inside Sales Representative
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Dec 2019 - Jun 2020
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Stileo.es
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Poland
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Apparel & Fashion
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Partnership Manager
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Feb 2019 - Sep 2019
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Account Manager
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Jul 2018 - Feb 2019
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Junior Content Specialist and Copywriter
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Mar 2018 - Jul 2018
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Międzynarodowa Wyższa Szkoła Logistyki i Transportu
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Poland
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Higher Education
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1 - 100 Employee
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International Cooperation Specialist
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Sep 2017 - Feb 2018
My main responsibilities as a International Cooperation Specialist were: * maintaining and developing contacts with partners from foreign universities * verification of recruitment documents, issuing documents to the Consulates required to obtain * visas for foreign students * organizing events for international students * preparing promotional materials and content for the website and social media * preparing translations of documents My main responsibilities as a International Cooperation Specialist were: * maintaining and developing contacts with partners from foreign universities * verification of recruitment documents, issuing documents to the Consulates required to obtain * visas for foreign students * organizing events for international students * preparing promotional materials and content for the website and social media * preparing translations of documents
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Qatar Airways
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Germany
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Airlines and Aviation
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1 - 100 Employee
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Customer Service Agent
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Jul 2015 - Aug 2017
My main responsibilities as a Customer Service Agent were: * resolving incoming queries from direct clients and travel agencies via phone and email in both English and Spanish * making new reservations and changing existing ones; * providing general product information; * E-commercce –providing assistance with the website, troubleshooting I was also part of the Back Office Team where my tasks are: * manual ticketing, reissuance and refunds; * assisting agents in resolving complex cases (Helpline) I was also involved in the process of coaching new agents. Show less
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Intern
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Nov 2014 - Dec 2014
My main responsibilities as an intern in the Embassy of Poland in Serbia were: * preparing reports about the political situation in Serbia, mainly based on local media monitoring; * translating documents and articles from Serbian to Polish; * assisting in organizing cultural events such as Polish Film Festival and Bruno Schulz Festival * taking part in various conferences about Balkans * preparing content for the Embassy’s website My main responsibilities as an intern in the Embassy of Poland in Serbia were: * preparing reports about the political situation in Serbia, mainly based on local media monitoring; * translating documents and articles from Serbian to Polish; * assisting in organizing cultural events such as Polish Film Festival and Bruno Schulz Festival * taking part in various conferences about Balkans * preparing content for the Embassy’s website
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Rider
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Feb 2011 - Sep 2011
My main accountability as a rider on the Partynice Racecourse was to prepare horses to participate in horse races through daily trainings as well as horse feeding, grooming, and care. My main accountability as a rider on the Partynice Racecourse was to prepare horses to participate in horse races through daily trainings as well as horse feeding, grooming, and care.
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Education
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Wroclaw University of Environmental and Life Sciences
Postgraduate Degree, Horse Husbandry/Equine Science and Management -
CEU Cardenal Herrera University
Audiovisual Communications Technologies/Technicians -
University of Belgrade
South-Eastern European Studies -
University of Wroclaw
Master's degree, Communication, Journalism, and Related Programs -
Leipzig University
European Studies/Civilization -
University of Wroclaw
Bachelor's degree, International Relations and Affairs