𝐀𝐠𝐧𝐞𝐬 𝐍𝐞𝐜𝐤𝐚
Back Office Associate at AFS Energy- Claim this Profile
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English Professional working proficiency
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Polish Native or bilingual proficiency
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Dutch Elementary proficiency
Topline Score
Bio
Credentials
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Digital Media and Marketing Strategies
University of Illinois at Urbana-Champaign| CourseraAug, 2022- Sep, 2024 -
Digital Marketing Analytics in Practice
University of Illinois at Urbana-Champaign| CourseraJul, 2022- Sep, 2024 -
Digital Marketing Analytics in Theory
University of Illinois at Urbana-Champaign| CourseraJun, 2022- Sep, 2024 -
Marketing in Digital World
University of Illinois at Urbana-Champaign| CourseraMay, 2022- Sep, 2024 -
The Digital Marketing Revolution
University of Illinois at Urbana-Champaign| CourseraApr, 2022- Sep, 2024 -
Strategic Self-Marketing and Personal Branding
University At Buffalo and The State University of New York | CourseraMar, 2022- Sep, 2024 -
Nutrition Coach
Polish Institute of DieteticsOct, 2020- Sep, 2024 -
Certified Personal Trainer (NASM-CPT)
National Academy of Sports Medicine (NASM)Mar, 2020- Sep, 2024 -
Sociale Hygiëne
SVHSep, 2013- Sep, 2024
Experience
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AFS Energy
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Netherlands
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Services for Renewable Energy
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1 - 100 Employee
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Back Office Associate
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Mar 2023 - Present
∙ Handling the administrative tasks of AFS Energy team ∙ Updating and checking records and registers ∙ Timely delivery of trades/certificates and stock management ∙ Maintaining close communication with Front Office ∙ Contribution to process optimisation of the Back Office ∙ Handling the administrative tasks of AFS Energy team ∙ Updating and checking records and registers ∙ Timely delivery of trades/certificates and stock management ∙ Maintaining close communication with Front Office ∙ Contribution to process optimisation of the Back Office
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Capgemini
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India
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Information Services
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1 - 100 Employee
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𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐢𝐧𝐠 𝐉𝐮𝐧𝐢𝐨𝐫 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭
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Jan 2022 - Oct 2022
∙ Investigating disputes made by customers and posting relevant records in the system ∙ Billing creation in financial system ∙ Ensuring requests sent via systems are cleared timely ∙ Handling day-to-day activities and cooperating closely, when necessary, with customer service representatives, salesman, accounts receivable and managers to ensure ‘on time’ resolution ∙ Communicating mainly in writing with customers in a professional manner ∙ Investigating disputes made by customers and posting relevant records in the system ∙ Billing creation in financial system ∙ Ensuring requests sent via systems are cleared timely ∙ Handling day-to-day activities and cooperating closely, when necessary, with customer service representatives, salesman, accounts receivable and managers to ensure ‘on time’ resolution ∙ Communicating mainly in writing with customers in a professional manner
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𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐨𝐫
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Apr 2021 - Apr 2022
Creating various health and wellness content with relevant tone and style for website and social media platforms. Creating various health and wellness content with relevant tone and style for website and social media platforms.
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RadarSat Inc.
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United States
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Telecommunications
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𝐎𝐟𝐟𝐢𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐫
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May 2020 - Sep 2021
∙ Greeting and welcoming clients ∙ Providing general support to visitors ∙ Answering incoming calls and redirecting them or keeping messages ∙ Scheduling appointments ∙ Writing and editing documents ∙ Creating and maintaining database ∙ Creating and sending promotional emails ∙ Managing social media platforms ∙ Processing orders and refunds ∙ Maintaining the office condition ∙ Assisting in organizing conferences and business events ∙ Greeting and welcoming clients ∙ Providing general support to visitors ∙ Answering incoming calls and redirecting them or keeping messages ∙ Scheduling appointments ∙ Writing and editing documents ∙ Creating and maintaining database ∙ Creating and sending promotional emails ∙ Managing social media platforms ∙ Processing orders and refunds ∙ Maintaining the office condition ∙ Assisting in organizing conferences and business events
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𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭
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Jun 2018 - Apr 2020
∙ Greeting and welcoming clients ∙ Answering all incoming calls and redirecting them or keeping messages ∙ Maintaining contact lists ∙ Scheduling and confirming appointments for customers and project managers ∙ Creating and maintaining database ∙ Preparing communications, such as emails and invoices ∙ Checking, sorting and forwarding emails ∙ Receiving letters, packages and distributing them ∙ Greeting and welcoming clients ∙ Answering all incoming calls and redirecting them or keeping messages ∙ Maintaining contact lists ∙ Scheduling and confirming appointments for customers and project managers ∙ Creating and maintaining database ∙ Preparing communications, such as emails and invoices ∙ Checking, sorting and forwarding emails ∙ Receiving letters, packages and distributing them
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Education
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2019 - 2021
Computer Systems Institute
Business Administration and Management, General
Community
