Event Program Manager

• Aug 2020 - Present

• 5 live tech interviews moderated for "A Day in the Life of" event series • Co-owned end-to-end event strategy, planning & execution for International Women’s Day • Published 2021 Annual E-book, led content development and editing • Environment: Asana, Slack, WIX, IdeaBoardz, Eventbrite, Zoom, Remo, Google Workspace • Member of this non-profit since 03/2019 • 5 live tech interviews moderated for "A Day in the Life of" event series • Co-owned end-to-end event strategy, planning & execution for International Women’s Day • Published 2021 Annual E-book, led content development and editing • Environment: Asana, Slack, WIX, IdeaBoardz, Eventbrite, Zoom, Remo, Google Workspace • Member of this non-profit since 03/2019

Developer Marketing Program Manager

• Mar 2022 - Dec 2022

Program Manager, Google Workspace

• Jan 2021 - Jul 2021

• Partnering with GTM Strategy and Operations team on defining, evolving & implementing product staples play, offers & campaigns • Managing relationships with internal partners including product managers, marketers & order management • Sharing Salesforce data insights, cleansing data, creating sites & employee onboarding resources • Environment: Salesforce, SQL, BigQuery, Looker, reCAPTCHA, Cloud Run, Workspace, Connected Sheets, Buganizer, Tables by Area120, LumApps • Partnering with GTM Strategy and Operations team on defining, evolving & implementing product staples play, offers & campaigns • Managing relationships with internal partners including product managers, marketers & order management • Sharing Salesforce data insights, cleansing data, creating sites & employee onboarding resources • Environment: Salesforce, SQL, BigQuery, Looker, reCAPTCHA, Cloud Run, Workspace, Connected Sheets, Buganizer, Tables by Area120, LumApps

Technical Project Manager & Marketing Manager

• Apr 2020 - Feb 2021

• Managed digital advertising campaigns, App Store Optimization (ASO), and content for pitch decks, social & website • Held agile ceremonies, planned sprints to lead the engineering development process that allowed a monthly release cadence; Published three games on the App Store • Environment: Unity3D, Jira, Confluence, Slack, Amazon S3, AWS, Unity Cloud Build, AutoDesk Maya 3D, Adobe Premier, Adobe Photoshop • Managed digital advertising campaigns, App Store Optimization (ASO), and content for pitch decks, social & website • Held agile ceremonies, planned sprints to lead the engineering development process that allowed a monthly release cadence; Published three games on the App Store • Environment: Unity3D, Jira, Confluence, Slack, Amazon S3, AWS, Unity Cloud Build, AutoDesk Maya 3D, Adobe Premier, Adobe Photoshop

Program Manager, Developer Relations for Google Assistant / Actions on Google

• Jun 2017 - May 2019

• Launched & expanded Google Assistant Developer Community (reward) Program encouraging developers to create quality apps on the platform: Defined dashboard requirements, wrote operations processes & documentation, and built growth forecasts; Consulted with product marketing, legal, supply chain, finance & vendors • Collaborated across Google Assistant product team, developer relations & external influencers (GDEs) to deliver monthly product feedback, metrics, training & extend outreach efforts; Topics included app development, conversation design, documentation, and policy • Optimized workflow with intake forms and quality assurance checks for developer docs tech writers; Organized 2-week sprints, velocity planning & bugs triage • For blog, grew editorial calendar publications by 3x, educating devs • Events Google I/O, Google Developer Days (Europe - 2,086 devs from 71 countries, India - 2,784 devs) & Intern’l Women’s Day (93% attendee satisfaction rating): Managed Twitter socials, mobilized 20 team members by sourcing demo scripts, writing surveys & creating schedules • Produced exclusive YouTube Live Q&A events, managing scope, risks, content, and communications to grow developer engagement • Environment: Google Assistant, Actions on Google, Dialogflow, Android Things, IoT, Buganizer, Cider/Critique, Stack Overflow, GitHub, G+, Medium Show less

Documentation Specialist at Google

• Mar 2014 - Apr 2017

• Supported Google's app roll-out for vendor application access; Led project by defining software tools, testing access & onboarding workers (Go Live) while maintaining productivity for approximately 80 users• Defined how non-forecasted projects impact timelines & procurement with visual analysis presentation• Drove alignment with concise statements of work, standard operating procedures, flowcharts, and onboarding for service delivery programs• Developed content strategy & wrote playbooks/ run books/ knowledge bases: NetOps Logistics, IDF room audits, and IT Asset Lifecycle Mgmt (contributed to 99.95% inventory accuracy & protected revenue)• Environment: ServiceNow, Google Sites, NetOps Logistics, IT Inventory, Supply Chain, Buganizer, GUTS, Provisioning tools Show less

Marketing Comms Manager / Channel Marketing Mngr /Marketing Specialist/Ops. Resource Training Coord.

• Jul 2009 - Mar 2014

• Partnered with Cisco & Apple to develop revenue-producing campaigns (lead nurturing emails, webinars) • SEO program: 80+ positive customer testimonials received, online reputation improved & client trust built based on rolling out recommendations platform plus training sales engineers, account managers & sales reps• Created, managed, and reported on employee safety training program using a Learning Management System. Contributed ERP software app improvements through added data collection requirements & QA• Collaborated with stakeholders to win major IT support contracts (Facebook, Google & eBay) by analyzing and editing presentations & RFP responses (voice, readability, accuracy & style adherence) • Planned Client Appreciation Day event from project initiation to closure: partner marketing of Cisco products, event management, branding, messaging & hardware demos; Reported revenue from 5 major sales deals• Administrative support for marketing budget & contracts. Managed vendors (creative, ad specialty & printers)• Wrote copy for press releases (PR), blog posts, social media, company newsletters, and designed brochures Show less

Technical Writer

• Jan 2009 - Jul 2009

• Wrote Managers Handbook (onboarding, SOPs, operations, reporting & HR) enabling managers to quickly ramp up in service delivery roles• Interviewed engineers and wrote Palm Server Backup Runbook (service structure, operations & troubleshooting)

Print Designer

• Sep 2008 - Dec 2008

Created branding, copy & design for brochures, newsletters, signage & business cards with Adobe software. Created branding, copy & design for brochures, newsletters, signage & business cards with Adobe software.

Customer Service Representative

• Jul 2006 - Oct 2007

• Led projects by collaborating with clients, sales, vendors, & creative to manage proposal, materials purchase, schedule, manufacture & logistics of print projects. Large revenue clients: Whole Foods Market; Bare Escentuals Cosmetics; Orrick, Herrington & Sutcliffe LLP. • Led projects by collaborating with clients, sales, vendors, & creative to manage proposal, materials purchase, schedule, manufacture & logistics of print projects. Large revenue clients: Whole Foods Market; Bare Escentuals Cosmetics; Orrick, Herrington & Sutcliffe LLP.

Assistant Project Coordinator

• Jul 2005 - Sep 2005

Copyedited multi-language sales catalogs. Analyzed workflows in the prepress department, business customs, and management styles. Copyedited multi-language sales catalogs. Analyzed workflows in the prepress department, business customs, and management styles.

Technical Writer / Designer

• Jun 2004 - Sep 2004

Wrote and updated three process documentation projects (scope, operations, software reports, and troubleshooting) in the Operations department to be in compliance with the Sarbanes Oxley Act. Wrote and updated three process documentation projects (scope, operations, software reports, and troubleshooting) in the Operations department to be in compliance with the Sarbanes Oxley Act.