Agnieszka Dutkiewicz
Graphic Designer at The Brand Shop- Claim this Profile
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angielski Professional working proficiency
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polski Native or bilingual proficiency
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hiszpański Limited working proficiency
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włoski Limited working proficiency
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niemiecki Elementary proficiency
Topline Score
Bio
Credentials
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Certified MIT Training Coach
Hard Rock InternationalJan, 2018- Sep, 2024 -
Bartender Course/ Mixology - Kurs barmański/Miksologia
International Bartenders and Sommelier School (MSBiS)Jun, 2016- Sep, 2024 -
Barista Course / Kurs baristyczny
International Bartenders and Sommelier School (MSBiS)Feb, 2015- Sep, 2024 -
Sommelier Course / Kurs sommelierski
International Bartenders and Sommelier School (MSBiS)May, 2014- Sep, 2024
Experience
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The Brand Shop
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United States
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Advertising Services
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1 - 100 Employee
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Graphic Designer
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Jun 2022 - Present
For the Graphic Designer activities I was responsible for:• Creating materials for the online marketing: social media banners, newsletters, ads, brand presentations;• Creating materials for the offline marketing - print materials: brochures, leaflets, posters, roll-ups, booths;• Integrating with the team, collaborating on complex projects as a team, to offer solutions that achieve the client's objectives;• Developing moodboards and communication language;• Working with the brand’s brandbook;• Collaborating with customers in the food, cosmetics, medicine, fashion, home and furniture sectors;• Deepening the knowledge of digital solutions and current design trends for the Internet.
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Hard Rock International
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United States
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Hospitality
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700 & Above Employee
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Operations & Training Manager
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Jul 2019 - Aug 2022
As Training Manager I was responsible for:- Coordinating and supervising recruitment processes in all departments;- Coordination and scheduling of all training and training sessions;- Conducting training courses on various topics for current and new employees from all departments.As Operations Manager, I was responsible for:- Running the shift;- Coordination of work in the Restaurant;- Assigning tasks to employees;- Ensuring that the service standards are at the highest level;- Observing performance and encouraging improvement where necessary;- Creation of reports: daily, monthly and year summaries;- Responsibility for daily income, financial responsibility;- Stay calm and vigilant, especially in emergencies;- Resolving emergency situations;- Efficient and accurate response to guest complaints;- Recruitment.
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Graphic Designer Internship - Sales and Marketing Department
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Jul 2019 - Aug 2020
Designing advertising materials for social media and for printing. Cooperation with the Sales & Marketing Department, ensuring a consistent image of graphic materials. Submission of the text for printing. Working in Adobe Photoshop, Adobe Illustrator, Adobe InDesign.
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Operations & Server Manager
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Jul 2018 - Jul 2019
This magnificent company was a breakthrough in my work in gastronomy. The corporation gave me a chance to develop my skills, and then share my knowledge and my own experience with people who were just starting their adventure with this industry.My potential was quickly noticed, as a result of which I was quickly promoted from the position of a waitress to Certified Trainer, and three months later to a Operations Manager.For the first year as Operations Manager, I was additionally responsible for the department of waiters (Server Manager). Later, I took over the training department (Training Manager).As Operations Manager, I was responsible for:- Running the shift;- Coordination of work in the Restaurant;- Assigning tasks to employees;- Ensuring that the service standards are at the highest level;- Observing performance and encouraging improvement where necessary;- Creation of reports: daily, monthly and year summaries;- Responsibility for daily income, financial responsibility;- Stay calm and vigilant, especially in emergencies;- Resolving emergency situations;- Efficient and accurate response to guest complaints;- Recruitment.As Server Manager I was responsible for:- Managing and coordinating a team of over 25 people;- Creating a work schedule;- Selection and recruitment of new employees to my department;- Organization of employee meetings, disciplining.
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Server, Certified Trainer
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Feb 2017 - Jun 2018
Guest service in accordance with the company's standards. Achieving sales goals and high results in sales contests. Onboarding new employees. Providing good quality training of new employees in practice and during classrooms. Employee of the month, many awards for achievements at work, high sales results, quick promotion.
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Restaurant Manager / Graphic Designer
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Apr 2021 - Sep 2021
Restaurant Manager:- Coordinating work in the restaurant, ensuring that the work standards are at the highest level.- Creating reports.- Created rules and procedures for employees (including company values, code of ethics, uniform standards, safety, emergency procedures).- Created of an employee code.- Assigning tasks to employees.Graphic designer:- Creating advertising materials for print and social media.- Designing training materials for employees.- Created and designed sales and franchise materials.Worked in Adobe Photoshop, Adobe Illustrator, Adobe InDesign.
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Chef de rang
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Dec 2010 - Feb 2017
For the Chef de rang activities I took care of:- Guaranteeing the highest level of guest satisfaction;- Assisting the Restaurant Manager in the day-to-day functions of the restaurant;- Managing the work of the Front of the house;- Customer service with pre-established sales objectives;- Various training courses in the fields of Sommelier, Barman, Barista;- Lead team and ensure that they provide efficient and excellent service. For the Chef de rang activities I took care of:- Guaranteeing the highest level of guest satisfaction;- Assisting the Restaurant Manager in the day-to-day functions of the restaurant;- Managing the work of the Front of the house;- Customer service with pre-established sales objectives;- Various training courses in the fields of Sommelier, Barman, Barista;- Lead team and ensure that they provide efficient and excellent service.
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Philip Morris International
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Switzerland
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Tobacco Manufacturing
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700 & Above Employee
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Brand Promoter
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Sep 2013 - Apr 2014
For the Brand Promoter activities I have carried out:- Demonstrate and provide information on promoted products/services;- Reporting on company performance relating to export activities.- Customer Support;- Logistics optimization. For the Brand Promoter activities I have carried out:- Demonstrate and provide information on promoted products/services;- Reporting on company performance relating to export activities.- Customer Support;- Logistics optimization.
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Education
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2017 - 2020
Tischner European University
Advertising Graphics and Multimedia -
2012 - 2014
University of Adam Mickiewicz
Sociology
Community
