Experience

Z&A Stores

• Armenia
• Apparel & Fashion
• 1 - 100 Employee

• Operator Cashier

  • Jan 2020 - Present

  Yerevan, Armenia •Handle cash, credit, or check transactions with customers •Scan goods and collect payments •Ensure pricing is correct •Issue change, receipts, refunds, or tickets •Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change •Make sales referrals, cross-sell products, and introduce new ones •Resolve customer complaints, guide them, and provide relevant information •Bag items carefully •Keep… Show more •Handle cash, credit, or check transactions with customers •Scan goods and collect payments •Ensure pricing is correct •Issue change, receipts, refunds, or tickets •Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change •Make sales referrals, cross-sell products, and introduce new ones •Resolve customer complaints, guide them, and provide relevant information •Bag items carefully •Keep reports of transactions •Process returns and check to see if items are damaged •Answer customers' questions and get a manager if answer doesn't solve the issue •Bag, box, or wrap packages

• Sale Assistant

  • Jul 2019 - Jan 2020

  Yerevan, Armenia •Reach and, where possible, exceed sales targets set •Provide thoughtful and discrete customer service in line with luxury customer service standards •Have and maintain excellent, up to date product knowledge •Understand and anticipate each customer's needs and delight them with the service provided •Aim to exceed customer expectations •Refer complaints promptly to a manager or assistant manager •Consider colleagues as customers and afford them the same standards of… Show more •Reach and, where possible, exceed sales targets set •Provide thoughtful and discrete customer service in line with luxury customer service standards •Have and maintain excellent, up to date product knowledge •Understand and anticipate each customer's needs and delight them with the service provided •Aim to exceed customer expectations •Refer complaints promptly to a manager or assistant manager •Consider colleagues as customers and afford them the same standards of service at all times •Ensure all store systems and operational procedures are followed accurately and as instructed by a member of the management team or their designate •Carry out duties in connection with store opening and store closing •Ensure the store and stock are impeccably presented at all times •Ensure merchandising is in line with VM standards and the commercial objectives of the store/concession •Participate in audits, counts, deliveries and stock control procedures as required •Observe till procedures and minimise stock/trading losses



Miniso Armenia

• Armenia
• Retail
• 1 - 100 Employee

• Store Manager

  • Jun 2018 - Jun 2019

  Yerevan, Armenia

• Assistant Store Manager

  • Feb 2018 - Jun 2018

  Yerevan, Armenia

• Cashier

  • Sep 2017 - Feb 2018

  Yerevan, Armenia

• Sales Assistant

  • Jun 2017 - Sep 2017

  Yerevan, Armenia