Agnes Tika Novitasari

ITSM Lead Consultant at Multimatics ID
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Jakarta Area, Indonesia, ID
Languages
  • English -
Skills

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Credentials

  • ITIL V4
    PeopleCert
    Feb, 2020
    - Oct, 2024
  • ITIL V3 Intermediate Service Operation
    Simplilearn
    Dec, 2018
    - Oct, 2024
  • Business IT Architecture Fundamental (BITAF)
    ATD Solution
    May, 2013
    - Oct, 2024
  • IT IL Foundation V3
    EXIN
    Jan, 2013
    - Oct, 2024
  • ISO 20000 Foundation - IT Service Certification
    TÜV SÜD

Experience

  • Multimatics ID
    • Indonesia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • ITSM Lead Consultant
      • Jan 2020 - Present

  • Mitra Integrasi Informatika, PT
    • Indonesia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Consultant Associate
      • May 2016 - Dec 2019

  • Smartpro Solusi Asia
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Consultant Analyst
      • Oct 2014 - Oct 2015

      Assist assessment, Indetifying users, Develop corrective action and implementation roadmap, Project Management.

  • PT. Mitra Integrasi Informatika
    • Indonesia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Consultant Analys
      • Sep 2012 - Mar 2014

      Assist assessment, Indetifying users, Develop corrective action and implementation roadmap, Project Management.

  • PT. Sigma Metrasys Solution
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Admin and Controlling
      • Sep 2011 - Mar 2012

      Documentation (Making SOP, SIT, UAT), Event Organizer for meeting and office’s event, provide support and facilities for Project (stationary, etc)

  • Telkom Institute of Management
    • Indonesia
    • Education Management
    • 1 - 100 Employee
    • IT Administration
      • May 2011 - Aug 2011

      Documentation, administration of IT

Education

  • Institute Technology Telkom
    -

Community

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