Experience

AMT

• Italy
• Medical Practices
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2013 - Present

   Provides general administrative support.  Manage and maintain schedules and appointments.  Compile and update company’s profile and documents.  Screen and records telephone calls.  Prepare and answer correspondence.  Log-in/Log-out all incoming and outgoing correspondence.  Prepare monthly reports required.  Maintain good filing system.  Ensures all communications has been documented.  Sending inquiries to all manufacturers.  Prepares Offer /Quotation.  Process Local Purchase Order. Show less



Deco Wood Factory

• Abu Dhabi

• Secretary and Receptionist

  • Jun 2010 - Jun 2013

   Answering telephone calls and transferring to the concern person.  Provide secretarial support to the company.  Manage and maintain schedules and appointments when required.  Compile and update company’s profile and documents.  Screen and records telephone calls.  Organizing Contract/Sub-Contract Agreement from clients.  Organizing & storing paper works, documents and computer based information.  Prepare correspondence.  Consolidating all kinds of reports pertaining to Administrative Work.  Prepares minutes of the meeting /organize files.  Monitors Incoming and Outgoing Letters.  Preparing all kinds of request.  Answering all inquiries via email/telephone. Show less



National Bank of Abu Dhabi

• United Arab Emirates
• Banking
• 700 & Above Employee

• Assistant Administrator

  • Aug 2008 - Mar 2010

   Answering telephone calls/inquiries.  Liable for processing and printing online password for retail and corporate user for online banking.  Communicating, implementing and monitoring compliance with corporate/retail standards and procedures.  Assisting customer by phone to log-in into their online banking account.  Responsible for dispatching online password to all branches.  Answering telephone calls/inquiries.  Liable for processing and printing online password for retail and corporate user for online banking.  Communicating, implementing and monitoring compliance with corporate/retail standards and procedures.  Assisting customer by phone to log-in into their online banking account.  Responsible for dispatching online password to all branches.



First Gulf Bank

• Dubai

• Customer Service and Data Entry Team Leade

  • Oct 2006 - Aug 2008

   Answer telephone and customer inquiries.  Log and encode data according to prescribed standard form.  Operates keyboard or other data entry device to enter data into computer or into magnetic tape or on disk for subsequent entry.  Compile, sort and verify accuracy of data to be entered, open sorts and screen emails.  Prepare reports.  Calls customer for verification regarding application of their credit card and loans.  Resolves Complaints  Developing the staff, mentoring, and providing career coaching; motivating staff, individually and as a group; understanding and supporting diversity; and establishing an effective team.  Setting goals and objectives  Delegating  Providing assistance and support  Providing a climate for motivation  Creating a supportive working relationship  Emphasizing continuing development Show less



Bureau of Jail Management and Penology

• Philippines

• Jail Officer 1 / HR In-charge

  • Aug 1998 - Oct 2006

   Maintains records through filing, retrieval, retention, storage, compilation, coding and updating.  Types routine correspondence and reports from dictation or handwritten copy using personal computer.  Open sorts and screen emails.  Prepares presentation and minutes of the meeting.  Maintains calendar, schedule appointments and meeting rooms.  Maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies.  Ensure the provision of a professional HR service to the company. Manage a team of staff. Responsible for mentoring, guiding and developing them as a second line to the current position.  Ensure timely recruitment of required level/quality of Management Staff.  Prepare information and input for the salary budgets. Ensure compliance to the approved salary budget, give focus on pay for performance and salary benchmarks where increments and promotions of all staff.  To develop the HR business plan.  Ensure appropriate communication at all staff levels. Show less