Agnes Owusu
Senior Advisor, Official Information Act (OIA) & Complaints for Operations Group at WorkSafe New Zealand- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Jody Gould
In the capacity of Communications Officer Agnes was responsible for coordinating the varied marketing and communications activities for the organisation which consisted of managing a diverse workload with multiple priorities. Agnes used her strong written skills and ability to work collaboratively internally to deliver the marketing plans and outreach. During her employ she developed a good understanding of marketing, operationally managed the digital and social media, as well as projects at quite a complex level (eg new website). Agnes was a valued member of the marketing and communications team.
Marilena Salvo
Agnes is bright, reliable and a pleasure to work with. She has built up a wide set of skills in her role at Continuity Forum, and the fact that she is continuing her studies while working full time shows a remarkable level of commitment.
Jody Gould
In the capacity of Communications Officer Agnes was responsible for coordinating the varied marketing and communications activities for the organisation which consisted of managing a diverse workload with multiple priorities. Agnes used her strong written skills and ability to work collaboratively internally to deliver the marketing plans and outreach. During her employ she developed a good understanding of marketing, operationally managed the digital and social media, as well as projects at quite a complex level (eg new website). Agnes was a valued member of the marketing and communications team.
Marilena Salvo
Agnes is bright, reliable and a pleasure to work with. She has built up a wide set of skills in her role at Continuity Forum, and the fact that she is continuing her studies while working full time shows a remarkable level of commitment.
Jody Gould
In the capacity of Communications Officer Agnes was responsible for coordinating the varied marketing and communications activities for the organisation which consisted of managing a diverse workload with multiple priorities. Agnes used her strong written skills and ability to work collaboratively internally to deliver the marketing plans and outreach. During her employ she developed a good understanding of marketing, operationally managed the digital and social media, as well as projects at quite a complex level (eg new website). Agnes was a valued member of the marketing and communications team.
Marilena Salvo
Agnes is bright, reliable and a pleasure to work with. She has built up a wide set of skills in her role at Continuity Forum, and the fact that she is continuing her studies while working full time shows a remarkable level of commitment.
Jody Gould
In the capacity of Communications Officer Agnes was responsible for coordinating the varied marketing and communications activities for the organisation which consisted of managing a diverse workload with multiple priorities. Agnes used her strong written skills and ability to work collaboratively internally to deliver the marketing plans and outreach. During her employ she developed a good understanding of marketing, operationally managed the digital and social media, as well as projects at quite a complex level (eg new website). Agnes was a valued member of the marketing and communications team.
Marilena Salvo
Agnes is bright, reliable and a pleasure to work with. She has built up a wide set of skills in her role at Continuity Forum, and the fact that she is continuing her studies while working full time shows a remarkable level of commitment.
Credentials
-
New Zealand Certificate in Regulatory Compliance (Operational Knowledge) (Level 4)
Government Regulatory Practice InitiativeFeb, 2022- Nov, 2024 -
New Zealand Certificate in Regulatory Compliance (Core Knowledge) (Level 3)
Government Regulatory Practice InitiativeJan, 2020- Nov, 2024 -
ICAgile Certified Professional - Agile Fundamentals
International Consortium for AgileJul, 2019- Nov, 2024
Experience
-
WorkSafe New Zealand
-
New Zealand
-
Government Administration
-
400 - 500 Employee
-
Senior Advisor, Official Information Act (OIA) & Complaints for Operations Group
-
Dec 2019 - Present
Manage Official Information Act 1982 (OIA) requests, Privacy Act 2020 requests, and complaints from the public relating to workplace health and safety. Duties include:- Gathering and researching information- Providing advice in line with legislations- Risk analysis- Managing tight deadlines- Writing high quality correspondence and memos - Adhering to guidance set out by the Ombudsman, and the Office of the Privacy Commissioner- Supporting the Ministerial Services teamI liaise and build rapport with:- General Managers- National Managers- Office of the Chief Executive- Inspectors- Technical Specialists- Business Advisors- Data Analysts- Legal and Policy department- Media and Communications team- External government agencies - Business entities including overseas companies- General public including the victims of workplace health and safety incidents Another key part of this role involves being a mentor to my peers, and supporting our Team Leader with any tasks required for the efficient delivery of our team. Show less
-
-
Scrum Team Member for Operations Group (secondment)
-
Aug 2019 - Nov 2019
Part of WorkSafe's Operations Group's first Co-design (Scrum) team, focused on high performance using Agile principles. Contributed to designing solutions for the improvement of business operations as required by the Operations Senior Leadership team.
-
-
Senior Support Officer, Operations Group
-
May 2018 - Aug 2019
Assisted the Energy Safety team with business administrative support, and involved with many aspects including preparing business analysis reports and writing key messages to promote the safe use and supply of gas/electricity in NZ. Also coordinated the end-to-end process of responding to Official Information Act requests.
-
-
-
ACG Schools
-
New Zealand
-
Education Administration Programs
-
100 - 200 Employee
-
Accommodation Officer
-
May 2016 - Apr 2018
- Student support services in accordance with the Education (Pastoral Care of International Students) Code of Practice 2016 - Coordinated homestay accommodation for international students in Auckland and Wellington - Good working relationships with international students, agents, host families, teaching staff, and marketing staff - Trained new staff with following office procedures and policies - Student support services in accordance with the Education (Pastoral Care of International Students) Code of Practice 2016 - Coordinated homestay accommodation for international students in Auckland and Wellington - Good working relationships with international students, agents, host families, teaching staff, and marketing staff - Trained new staff with following office procedures and policies
-
-
-
NZ Health Partnerships
-
New Zealand
-
Government Administration
-
1 - 100 Employee
-
Meetings Co-ordinator
-
Jan 2015 - May 2016
- Administrative and governance support for Clinical Practitioners and Executives/CEOs across NZ’s 20 District Health Boards (DHBs) - Coordinated meetings for DHB subcommittees nationally - Prepared meeting minutes and ensured all action points were done - Administrative and governance support for Clinical Practitioners and Executives/CEOs across NZ’s 20 District Health Boards (DHBs) - Coordinated meetings for DHB subcommittees nationally - Prepared meeting minutes and ensured all action points were done
-
-
-
Evolve Housing
-
Australia
-
Non-profit Organizations
-
1 - 100 Employee
-
Communications Officer
-
Aug 2013 - Jul 2014
- Member of the Marketing and Communications team - Coordinated projects including upgrading new website and ensuring it is user friendly for diverse communities - Planned community events and public relations - Digital marketing (social media, newsletters, videos) - Wrote and edited articles and tenant publications - Member of the Marketing and Communications team - Coordinated projects including upgrading new website and ensuring it is user friendly for diverse communities - Planned community events and public relations - Digital marketing (social media, newsletters, videos) - Wrote and edited articles and tenant publications
-
-
-
Continuity Forum Pty Ltd
-
Sydney, Australia
-
Member Services Officer
-
Jan 2009 - Jun 2013
- Nominated Business Continuity Personality of the Year, 2014 (Business Continuity Institute, Australasian Chapter) - Provide services for the Business Continuity network in Australia and New Zealand - Event management (workshops and conferences) - Wrote/edited news articles - Marketing and communications - Sponsorship and sales - Nominated Business Continuity Personality of the Year, 2014 (Business Continuity Institute, Australasian Chapter) - Provide services for the Business Continuity network in Australia and New Zealand - Event management (workshops and conferences) - Wrote/edited news articles - Marketing and communications - Sponsorship and sales
-
-
Education
-
2009 - 2013
Charles Sturt University
Postgraduate Certificate & Diploma, Journalism -
2005 - 2008
University of Western Sydney (Australia)
Bachelor's degree
Community
