Product Designer

• 2021 - Present

UX/UI Designer

• 2019 - 2021

MORADAS APP - administration software and mobile app for gated communities > Product Strategy and Design System > Native mobile app design (incl. Prototyping & Testing) > Web design > Update software's visual > Google Ad Campaigns > Sales presentation design and illustration for online marketing > Reduced the profitability timeline to half ACCESS CONTROL - VISITOR LOG - app for guards to register visitors with QR passes > Mobile app design (MVP) WHISTLE - emergency alarm for gated communities > Complete design for iOS and Android (wireframes, hi-fi mockups, testing) > Landing page design > Onboarding animations > Logo design SALUMEX - healthcare application > Multi-platform design > Logo design IUS - application for theses, laws, and executions > Web design > Application improvement (new subscription screen, a paywall) > Newsletter template design > Result: monthly subscriptions increased by 70% without any other changes or ads Show less

Wholesale Coordinator (North America)

• Jun 2018 - Jul 2019

- B2B wholesale - North America; - Liaise with stores and buyers (both via e-mail and over the phone); - Manage orders and re-orders, swaps (Joor); - Raise deposit proformas and main invoices, ensure payment terms (Zedonk); - Update and Revise stock lists (Tradegecko); - Provide various aspects of general administrative and commercial assistance to the Sales Managers; - Co-ordinate fulfillment team; - Liaise with Finance team to ensure financial planning is in place; - Ensure the timely shipment of orders ; - Process client returns and repairs. Show less

Service Request Manager (German)

• Apr 2018 - May 2018

- Responsibility for handling enterprise customers’ IT and Telecommunication service requests including all commercial, problem solving and delivery aspects - Taking ownership of the timely completion of customer requests: from technical design, pricing/proposal creation and ordering - Directly performing some pricing and ordering activities and involves other BT departments and third-parties as necessary like technical department - Keeping the requestor informed about the progress of his request via direct contacts and system updates - Managing the handovers between the different BT departments and promptly raises and resolves any issue Show less

Sales Assistant

• Oct 2016 - Jun 2017

- supporting the CEO in operative and strategic tasks, which was highly admired - increasing press coverage by co-working with a PR agency - reorganizing the product stocking system thus improving transparency of the inventory - autonomous management of the inventory and order fulfillment - effective support of production of collections - work on fashion shows and shootings - supporting the CEO in operative and strategic tasks, which was highly admired - increasing press coverage by co-working with a PR agency - reorganizing the product stocking system thus improving transparency of the inventory - autonomous management of the inventory and order fulfillment - effective support of production of collections - work on fashion shows and shootings

Sales Support Specialist - Global Bid Manager (DACH)

• Nov 2014 - Apr 2016

- support of presales processes, coordination of international deals - responsibility for accurate and auditable record databases / files for contracts - cooperation with sales teams and other departments (Procurement, Pricing, Legal) - fulfillment of validation requirements for customer proposal and providing signed contract registration in a timely and accurate manner - support of presales processes, coordination of international deals - responsibility for accurate and auditable record databases / files for contracts - cooperation with sales teams and other departments (Procurement, Pricing, Legal) - fulfillment of validation requirements for customer proposal and providing signed contract registration in a timely and accurate manner