Agnes Huberta Suyanto

Graduate Teaching Assistant at Carnegie Mellon University - Heinz College of Information Systems and Public Policy
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID
Languages
  • Bahasa Indonesia -
  • English -

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Bio

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Credentials

  • Agile Testing
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • IT Service Desk: Service Management
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Postman Essential Training
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Software Testing Foundations: Test Management
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Software Testing Foundations: Test Planning
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Manajemen Resiko Perbankan - 2
    Lembaga Sertifikasi Profesi Perbankan
    Feb, 2021
    - Nov, 2024
  • Laravel 5 Essential Training: 2 Testing, Securing, and Deploying
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Software Testing: Exploratory Testing
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Pega Certified System Architect
    Pegasystems
    Jul, 2019
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Dec, 2017
    - Nov, 2024
  • Manajemen Resiko Perbankan - 1
    Lembaga Sertifikasi Profesi Perbankan
    Jul, 2017
    - Nov, 2024

Experience

  • Carnegie Mellon University - Heinz College of Information Systems and Public Policy
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Graduate Teaching Assistant
      • Aug 2023 - Present

  • PT Bank Mandiri (Persero) Tbk.
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Team Leader Wholesale & Onboarding Test Management
      • Aug 2022 - Apr 2023

    • Team Leader Business Process Reengineering Test Management
      • Oct 2019 - Jul 2022

    • UAT Management Technical Specialist
      • Nov 2018 - Sep 2019

    • Digital Customer Onboarding Technical Analyst
      • Jan 2017 - Oct 2018

    • Executive Assistant To SEVP Operations
      • Apr 2018 - Jul 2018

    • Executive Assistant To Chief Technology Officer
      • Jan 2018 - Mar 2018

    • Digital Customer Onboarding Lead Programmer System Analyst
      • Jun 2016 - Dec 2017

    • ODP XCV Trainee
      • Jul 2015 - Jun 2016

    • Business Intelligence & MIS Lead Programmer System Analyst
      • Oct 2015 - May 2016

  • Unilever
    • United Kingdom
    • Manufacturing
    • 700 & Above Employee
    • Unilever Leadership Internship Program (ULIP)
      • Jun 2014 - Aug 2014

      Conducted internship program in manufacturing department especially processing at Skin Care Factory Controlled project flow using 12 KAIZEN steps for improvement Analyzed root causes of problem using WWA (Why-why analysis) Proposed 17 alternative solutions for 5 main parts of processing (Material handling, Process Development, Engineering, Manufacturing, and Quality) Conducted internship program in manufacturing department especially processing at Skin Care Factory Controlled project flow using 12 KAIZEN steps for improvement Analyzed root causes of problem using WWA (Why-why analysis) Proposed 17 alternative solutions for 5 main parts of processing (Material handling, Process Development, Engineering, Manufacturing, and Quality)

Education

  • Carnegie Mellon University - Heinz College of Information Systems and Public Policy
    Master's degree, Management Information Systems, General
    2023 - 2024
  • Institut Teknologi Bandung (ITB)
    Bachelor's degree, Chemical Engineering
    2011 - 2015
  • SMAK 1 BPK Penabur Bandung
    Accelerated Class
    2009 - 2011
  • SMPK 1 BPK Penabur Bandung
    2006 - 2009

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