Agnes Dani Widajati
Solution Director at Quantŷc.ai- Claim this Profile
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Bio
Credentials
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Basic Custody - Core Custody & Operational Risk
ABKI Bank Kustodian Indonesia -
Basic Custody – Fund Administration & Operational Risk
ABKI Kustodian Indonesia -
Bullet Proof Management
bullet proof management jakarta -
Danamon Leadership Academy for middle management
Dunamis Organization Services -
Effective Management Style
PT Bank Danamon Indonesia, Tbk. -
Management Trainee of Danamon Operation Program 3
PT Bank Danamon Indonesia, Tbk. -
Risk Management Certification 1st Level
Risk Management Services llc -
Risk Management Certification 2nd Level
Risk Management Services llc -
Scrum Master by Coach Joshua Partogi
PT Bank Danamon Indonesia, Tbk. -
Seven Habits for Highly Effective People
Dunamis Organization Services
Experience
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Quantŷc.ai
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Solution Director
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May 2023 - Present
Business development responsibilities: • Identify new opportunity and develop business with the assigned accounts • Create strategic development plans, including active sales pipeline and implementation, to build new business. • Track and report progress with implementation of strategic plan, customer budgets, and ongoing forecasts. • Create a qualified quality pipeline for the company’s business • Perform analysis to determine opportunities in the market. • Assess the profitability of existing products and service offerings. • Improve existing business by increasing profitability and customer satisfaction • Manage business deals from negotiation to close. • Build and maintain long-lasting customer relationships. • Create opportunities for new product/ service by networking • Take a personal target for sales revenue and margin. Meet the same target. • Play a key role in discussing (with the rest of the management team) and deciding the business development strategy for the company. • Attend daily morning calls for discussion on business status. Other responsibilities: • Mentor the sales team to maintain their morale and discipline Show less
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PT Bank Danamon Indonesia, Tbk.
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Indonesia
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Banking
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700 & Above Employee
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Operation People Development Head
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Nov 2021 - Apr 2023
PT. Bank Danamon Indonesia, Jakarta, November 2021 – April 2023Operation People Development Head 1. Responsible for carrying out organizational and communication development programs, as part of the new Operations Journey (New Operations Journey) to create service improvements that are faster (Faster), better (Better), and more efficient (Cheaper), to bring acceleration Operations to the Next Level, in line with the transformation of the Bank as a whole.2. Implementing, coordinating and monitoring organizational development programs, i.e.: In-class Trainings, Upskilling programs, e-learning, rotation and others; and communication program, including communication related to change management, i.e.: survey, video communication, skip level meeting, Operations Workshop, Operations Townhall and others.3. Develop creativity and explore best practices in efforts to develop organization and communication, as well as ensure the effectiveness of the implementation of programs/activities in accordance with their objectives.4. Implementing Danamon's values with high professionalism and integrity, and being able to collaborate well for the benefit of Operations and the Bank as a whole. Show less
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Custody Operations Head
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Nov 2019 - Nov 2021
PT. Bank Danamon Indonesia, Jakarta, November 2019 – November 2021Custody Operations Head 1. Ensuring Custody Operations activities running smoothly in accordance to internal and external policies (BI/OJK Regulations and other regulations)2. Ensuring the understanding and monitoring of user implementations in accordance to internal and external regulations to avoid the incorrect transactional and also fraudulance3. Responsible for implementing APU-PPT in the Custody Operations Division4. Empowerment of employees under the supervision to increase the productivity and capability employee5. Support business initiatives/projects that related to Custody operations coverage6. Managing cost of divisions in line with the budget Show less
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Project & Innovation Manager
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2016 - Nov 2019
1. Responsible to manage Operation Project and Innovation focusing on IT related projects and establish the Operations research, analytics, & Organization Development functions to support Operations Transformation journey for creating improvement in customer experience & quality (Better), service level (Faster) and Efficiency (Cheaper), to bring the acceleration of Operations to next level, in line with Bank wide transformation.2. Work together with Ops leaders to define strategy and encourage initiatives for cost efficiencies & productivity improvement3. Liaise with IT in managing Capex budget utilization4. Lead Operations Transformation journey through managing Project Management function related to information and Technology improvement projects and innovation5. Closely coordinate with IT & process owners to ensure the team possess adequate understanding & comprehension on business process, and ensure that the improvement projects are aligned with IT.6. Conduct and ensuring the Project Management role for are properly : a. Handling the project documents and testing deliverables, mainly BRD, PAM, PPA & testing script with the concurrenceb. Ensure system design and development are in line with the business requirementsc. Ensuring the execution of project deliverables are conducted within the project timeline in good quality with close coordination and monitoring.d. Ensure problem log/issues are monitored and resolved with proper coordination and necessary escalation process7. Support business initiatives/projects that related to operations coverage8. Support initiatives to improve control process, compliance adherence and good corporate governance 9. Enabling the Operations organization development through learning pathway for skills & capabilities improvement (upskilling program) and talent development Show less
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Projects & Help Desk Operation Head
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2014 - 2016
Projects & Help Desk Operation Head1. To bring a solution (business and operation), helping the business to find approaches to grow their business in effective and reasonable way. 2. To improve new core banking system by creating RD/SRF in line with operation strategic (reach, easy, fast, flexible) so it can make user easier to use, faster process, flexible enough for choosing functionality, less complain without obeying good control and affordable cost3. To improve the operation process area in line of business by assessing and analyzing the process in line with operation strategic (reach, easy, fast, flexible)4. To manage, monitor and ensure the function of Helpdesk Operation is operating effectively, efficiently.5. Ensure system design and development according to user requirement/SRF/RD/change requests and be delivered timely with good quality, and being socialized smoothly6. Support other units by providing solution related with system technology and application software 7. Provide support to conduct User Acceptance Testing, with agreed test plan and test scenario and ensure the test result is in accordance with system requirements and design specifications before the application installed into production8. To support the New Core Banking System production issues/errors for having solutions and mitigation if necessary, especially for the customer facing issue, Financial impact, Regulatory requirement, Control. Show less
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Improvement Solution Head
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2010 - 2014
1. To bring the New Core Banking System to the next level in line with operation strategic (reach, easy, fast, flexible) with good quality, timeliness; bring down the outstanding production errors into the reasonable numbers; and to help users to have a better understanding to utilize the new core banking system2. To improve new core banking system so it can make user easier to use, faster process, flexible enough for choosing functionality, less complain without obeying good control and affordable cost3. To Manage and ensure all New Core Banking System production issues/errors could have solutions and mitigation if necessary, especially for the customer facing issue, Financial impact, Regulatory requirement, Control4. To ensure the change requests be delivered timely with good quality, and being socialized smoothly5. Coordinating, monitoring and ensure processing of UAT (Production Issues and New Project) and Deployment timely with comprehensive script and good quality and proper process6. Manage MIS Analytics and Improvement Solution activities must follow operational procedure and IT security and manage provide data to support business request and management decision with accuracy and added value analysis Show less
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Payments Team Leader of Core Banking Replacement Project
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2007 - 2010
NCBS Project, as Team Leader of Payments• One of the objectives of the corporate is to focus for customer centric banking with the support of the technology advancement. I was assigned as the Project Leader of Payments to handle and designed the Payments functionality and module in changing the core banking system at Bank Danamon Indonesia with responsibilities to achieve the objective of the company for customer centric banking operations with the support of the technological advancement. Simpler/faster and cost affordable processes with the unique customer’s experience while banking are his consideration for revamping/re-engineering the branch and centralization banking processes. Alignment with business and related units are some of the key successes for revamping the processes. Show less
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RTGS and Remittance Head
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2005 - 2007
RTGS and Remittance Head • Leading and supervise RTGS unit and Remittance unit. • Responsible to ensure the transaction of RTGS and Remittance were processed properly as SLA in daily basis. • Managed the alignment with business and Third Party related • Deliver the improvement process, cost management, efficiency & operational control
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Regional Payments Center Head
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2003 - 2005
Regional Payments Center Head • Prepared, created & set up of Regional Payment Center at 9 big cities in Indonesia were at Medan, Lampung, Surabaya, Bandung, Semarang, Bali, Banjarmasin, Makasar & Manado• Leading and supervise of the 9 Regional Payments Center as City Operation Center which handling all Payment ‘s transaction as Clearing, LLG, Cheque Book, CCV, Bill Payments etc.• Responsible to ensure that all Payments transactions in 9 the transaction of RTGS and Remittance were processed properly as SLA in daily basis. • Managed the alignment with business and Third Party related • Deliver the improvement process, cost management, efficiency & operational control Show less
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Remittance Head
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2001 - 2003
Remittance Head • Leading and supervise Remittance unit. • Responsible to ensure Remittance transactions were processed properly as SLA in daily basis. • Managed the alignment with business and Third Party related • Deliver the improvement process, cost management, efficiency & operational control
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Branch Service Coordinator
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2000 - 2001
Branch Service Coordinator • Leading and supervise the operation and service of 15 branches at Jabotabek area. • Managed the alignment with business and Third Party related • Deliver the improvement process, cost management, efficiency & operational control
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Head of Pooling Inkaso, Bill Payment, Cheque Book, Pooling Testkey & Branch Processing Senter
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1993 - 2000
Head of Pooling Inkaso, Bill Payment, Cheque Book, Pooling Testkey & Branch Processing Senter• Leading and supervise Pooling Inkaso Unit, Bill Payments Unit, Cheque Book Printing Unit, Pooling Testkey Unit and Branch Processing Senter Unit. • Responsible to ensure the delivery of all transactions were processed properly as SLA in daily basis. • Managed the alignment with business and Third Party related • Deliver the improvement process, cost management, efficiency & operational control Show less
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Management Trainee of Danamon Operation Program 3
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Jan 1993 - Jun 1993
Certified Management Trainee of Danamon Operation Program 3 (January - June 1993)
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