Agnès Gervois
Directrice Gestion des Sinistres et du Recouvrement at CEGC – Compagnie Européenne de Garanties et Cautions- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
LinkedIn User
Au sein de notre Division Globale des Risques, j’ai confié à Agnès la responsabilité de la création du poste de Directrice du Crédit et des Risques Concessionnaires, qu’elle a tenu avec beaucoup de maîtrise sur un très important et très sensible portefeuille (Encours : VNeufs, VOccasion, Immobilier, et autres..). La grande qualité de ses analyses et la pertinence de son jugement m’ont permis de prendre les bonnes décisions à chaque Comité. Enfin sa capacité à faire évoluer ses collaborateurs et son sens commercial, sont les atouts supplémentaires de cette excellente Manager.
LinkedIn User
Au sein de notre Division Globale des Risques, j’ai confié à Agnès la responsabilité de la création du poste de Directrice du Crédit et des Risques Concessionnaires, qu’elle a tenu avec beaucoup de maîtrise sur un très important et très sensible portefeuille (Encours : VNeufs, VOccasion, Immobilier, et autres..). La grande qualité de ses analyses et la pertinence de son jugement m’ont permis de prendre les bonnes décisions à chaque Comité. Enfin sa capacité à faire évoluer ses collaborateurs et son sens commercial, sont les atouts supplémentaires de cette excellente Manager.
LinkedIn User
Au sein de notre Division Globale des Risques, j’ai confié à Agnès la responsabilité de la création du poste de Directrice du Crédit et des Risques Concessionnaires, qu’elle a tenu avec beaucoup de maîtrise sur un très important et très sensible portefeuille (Encours : VNeufs, VOccasion, Immobilier, et autres..). La grande qualité de ses analyses et la pertinence de son jugement m’ont permis de prendre les bonnes décisions à chaque Comité. Enfin sa capacité à faire évoluer ses collaborateurs et son sens commercial, sont les atouts supplémentaires de cette excellente Manager.
LinkedIn User
Au sein de notre Division Globale des Risques, j’ai confié à Agnès la responsabilité de la création du poste de Directrice du Crédit et des Risques Concessionnaires, qu’elle a tenu avec beaucoup de maîtrise sur un très important et très sensible portefeuille (Encours : VNeufs, VOccasion, Immobilier, et autres..). La grande qualité de ses analyses et la pertinence de son jugement m’ont permis de prendre les bonnes décisions à chaque Comité. Enfin sa capacité à faire évoluer ses collaborateurs et son sens commercial, sont les atouts supplémentaires de cette excellente Manager.
Experience
-
CEGC – Compagnie Européenne de Garanties et Cautions
-
France
-
Insurance
-
100 - 200 Employee
-
Directrice Gestion des Sinistres et du Recouvrement
-
Jan 2021 - Present
Set up of a new Organization - Design and Implementation of a Roadmap for Home Loan Guarantee and Building Insurance - Set up of claim and collection management for Rent Default Insurance Set up of a new Organization - Design and Implementation of a Roadmap for Home Loan Guarantee and Building Insurance - Set up of claim and collection management for Rent Default Insurance
-
-
-
Athlon International
-
Netherlands
-
Financial Services
-
100 - 200 Employee
-
Head of Risk Management Athlon International
-
May 2017 - Jan 2021
Set up of Risk Management function, team and governance framework for Athlon division (11 countries) - Successful and efficient integration of Athlon Group into Daimler Mobility, a highly normalized Group • Successful implementation of Credit Risk Management Daimler policies – design of specific policies applied to Athlon division only • Design & Implementation of RM framework & processes, RM cycle, Risk Appetite and Operational Risk Management, applied to Athlon Group • Adoption… Show more Set up of Risk Management function, team and governance framework for Athlon division (11 countries) - Successful and efficient integration of Athlon Group into Daimler Mobility, a highly normalized Group • Successful implementation of Credit Risk Management Daimler policies – design of specific policies applied to Athlon division only • Design & Implementation of RM framework & processes, RM cycle, Risk Appetite and Operational Risk Management, applied to Athlon Group • Adoption and improvement of IFRS9 credit impairment for Athlon Group • Governance and method improvement of Prospective Depreciation ( Asset re-evaluation ) • Introduction of Digital Skills and strengthening of Data governance • Country guidance on methodology and support to prepare Corporate audits and remediation of findings Show less Set up of Risk Management function, team and governance framework for Athlon division (11 countries) - Successful and efficient integration of Athlon Group into Daimler Mobility, a highly normalized Group • Successful implementation of Credit Risk Management Daimler policies – design of specific policies applied to Athlon division only • Design & Implementation of RM framework & processes, RM cycle, Risk Appetite and Operational Risk Management, applied to Athlon Group • Adoption… Show more Set up of Risk Management function, team and governance framework for Athlon division (11 countries) - Successful and efficient integration of Athlon Group into Daimler Mobility, a highly normalized Group • Successful implementation of Credit Risk Management Daimler policies – design of specific policies applied to Athlon division only • Design & Implementation of RM framework & processes, RM cycle, Risk Appetite and Operational Risk Management, applied to Athlon Group • Adoption and improvement of IFRS9 credit impairment for Athlon Group • Governance and method improvement of Prospective Depreciation ( Asset re-evaluation ) • Introduction of Digital Skills and strengthening of Data governance • Country guidance on methodology and support to prepare Corporate audits and remediation of findings Show less
-
-
-
DLL
-
Netherlands
-
Financial Services
-
700 & Above Employee
-
Country Credit & Risk Director at DLL and Athlon France
-
Feb 2014 - Mar 2017
Successful merge of Risk functions of two very different companies covering HR, strategic and operational aspects Credit and Risk • 8 FTE (manager and team) covering Finance & Lease and Fleet Management activities, Retail, Corporate and Dealers • 21 000 applications per year, Automatic Approval : 62%, Largest Corporate line : € 80 Mln • Review and professionalization of Permanent Controls to support and empower departments • Operational risk embedding and Risk Committee… Show more Successful merge of Risk functions of two very different companies covering HR, strategic and operational aspects Credit and Risk • 8 FTE (manager and team) covering Finance & Lease and Fleet Management activities, Retail, Corporate and Dealers • 21 000 applications per year, Automatic Approval : 62%, Largest Corporate line : € 80 Mln • Review and professionalization of Permanent Controls to support and empower departments • Operational risk embedding and Risk Committee improvement • Development of Risk Map and Risk Control Self-Assessment for regulatory and strategic purposes Collection & Recovery • 15 FTE (3 managers and teams) covering leasing and fleet management activities • Department reorganization leading to a decrease of defaulted portfolio by 30% between 2014 and 2016 and a cost of Credit Risk nil in 2016 for DLL and Athlon Show less Successful merge of Risk functions of two very different companies covering HR, strategic and operational aspects Credit and Risk • 8 FTE (manager and team) covering Finance & Lease and Fleet Management activities, Retail, Corporate and Dealers • 21 000 applications per year, Automatic Approval : 62%, Largest Corporate line : € 80 Mln • Review and professionalization of Permanent Controls to support and empower departments • Operational risk embedding and Risk Committee… Show more Successful merge of Risk functions of two very different companies covering HR, strategic and operational aspects Credit and Risk • 8 FTE (manager and team) covering Finance & Lease and Fleet Management activities, Retail, Corporate and Dealers • 21 000 applications per year, Automatic Approval : 62%, Largest Corporate line : € 80 Mln • Review and professionalization of Permanent Controls to support and empower departments • Operational risk embedding and Risk Committee improvement • Development of Risk Map and Risk Control Self-Assessment for regulatory and strategic purposes Collection & Recovery • 15 FTE (3 managers and teams) covering leasing and fleet management activities • Department reorganization leading to a decrease of defaulted portfolio by 30% between 2014 and 2016 and a cost of Credit Risk nil in 2016 for DLL and Athlon Show less
-
-
-
Volvo Financial Services
-
Financial Services
-
700 & Above Employee
-
Deputy Managing Director
-
Jun 2007 - Feb 2014
Remediation plan, Reorganization and Process Improvement of Credit, Risk and Operations in the context of two major challenges: 2006 Central Bank demand and 2008 crisis Credit • Head of South Europe Credit Committee (France, Italy and Spain) • 5 FTE (manager, team) covering Retail, Corporate and Dealers + credit & risks reports • 7000 applications per year, largest line : € 30 Mln, • Design and Implementation of Automatic Decisioning • Department reorganization to… Show more Remediation plan, Reorganization and Process Improvement of Credit, Risk and Operations in the context of two major challenges: 2006 Central Bank demand and 2008 crisis Credit • Head of South Europe Credit Committee (France, Italy and Spain) • 5 FTE (manager, team) covering Retail, Corporate and Dealers + credit & risks reports • 7000 applications per year, largest line : € 30 Mln, • Design and Implementation of Automatic Decisioning • Department reorganization to decrease turnaround time by 25% Collection & Recovery • 7 FTE (manager, team) covering leasing and dealer activities. • Department reorganization and introduction of outsourced activities leading to a defaulted Portfolio decrease by 55% between 2011 and 2013 Operations • 13 FTE (manager, 3 process leaders, teams) in charge of contract initiation, activation, customer service, end of lease, dealer floorplan and insurance • Continuous Process Improvement • Quality indicator implementation, Operational Dashboard implementation Show less Remediation plan, Reorganization and Process Improvement of Credit, Risk and Operations in the context of two major challenges: 2006 Central Bank demand and 2008 crisis Credit • Head of South Europe Credit Committee (France, Italy and Spain) • 5 FTE (manager, team) covering Retail, Corporate and Dealers + credit & risks reports • 7000 applications per year, largest line : € 30 Mln, • Design and Implementation of Automatic Decisioning • Department reorganization to… Show more Remediation plan, Reorganization and Process Improvement of Credit, Risk and Operations in the context of two major challenges: 2006 Central Bank demand and 2008 crisis Credit • Head of South Europe Credit Committee (France, Italy and Spain) • 5 FTE (manager, team) covering Retail, Corporate and Dealers + credit & risks reports • 7000 applications per year, largest line : € 30 Mln, • Design and Implementation of Automatic Decisioning • Department reorganization to decrease turnaround time by 25% Collection & Recovery • 7 FTE (manager, team) covering leasing and dealer activities. • Department reorganization and introduction of outsourced activities leading to a defaulted Portfolio decrease by 55% between 2011 and 2013 Operations • 13 FTE (manager, 3 process leaders, teams) in charge of contract initiation, activation, customer service, end of lease, dealer floorplan and insurance • Continuous Process Improvement • Quality indicator implementation, Operational Dashboard implementation Show less
-
-
-
Mercedes-Benz Mobility AG
-
Germany
-
Financial Services
-
700 & Above Employee
-
Corporate and Dealer Credit Manager
-
Jan 2004 - Jun 2007
Dealer network steering implementation • 15 FTE (2 team leaders, teams), for Finance & Lease and Fleet Management • Integration of Chrysler Wholesale activities to MBFS standards • Floorplan Operational Management, Support of Local OEM for the Dealer Network Steering • Reduction of Credit Turnaround Time & Optimization of Cost of Credit Risk • Update and Improvement of Dealer Rating
-
-
Dealer Credit Manager
-
Jan 2002 - Dec 2003
-
-
Dealer Credit Analyst
-
Jan 1999 - Dec 2001
-
-
Retail Credit Analyst
-
Jan 1997 - Dec 1999
-
-
Collection Officer
-
Oct 1993 - Dec 1996
-
-
Operational Process Improvements and Development of Vintage Analysis
-
Jul 1992 - Sep 1993
-
-
Education
-
ISC Paris