Head of Retail Sales

• Jan 2023 - Present

Head Of Project Management

• Dec 2019 - Sep 2023

Project Manager

• Aug 2019 - Nov 2019

- Manage Tasks Assigned for specific projects (Government, Banking, Multi-finance and etc)- Develop and execute project plans to ensure that project objectives are met on-time and within desired Quality- Identify issues and possible risks to project goals and deadlines and coordinate for solutionsProjects:- Machine Learning Development & Chat Banking integrated with WhatsApp Channel, Mandiri 2019-present)- Implementation Chatbot Engine integrated with WhatsApp Channel, PLN (2020)- Implementation Chatbot Engine integrated with WhatsApp Channel, VIVO (2020)- Implementation Chatbot & SRM (Complaint Handling Social media) integrated with WhatsApp Channel, Telegram Channel, Twitter Channel, Instagram Channel & FB, Bank Syariah Mandiri (2019-2020)- Develop Custom Keyboard apps and integrated into backend system BSM, Bank Syariah Mandiri (2019)- Implementation Chatbot Engine integrated with WhatsApp Channel, ACC (2019)- Implementation Chatbot Engine integrated with WhatsApp Channel, FIF (2019)- Implementation SRM integrated with 3rd Party Platform (Telephony Provider), Twitter Channel, FB, & WhastApp, Pegi Pegi (2019)- Implementation Chatbot Engine integrated with WhatsApp Channel & Line, Bank Mega (2019)- Upgrade version of Digital Repository Interaction of Complain Handling (Chatbot & SRM integrated with 8 channel social media), Bank Mandiri 2019 Show less

Project Manager

• Jan 2019 - Aug 2019

- Manage Tasks Assigned for specific projects (Bank, Multi-finance and Fintech) - Support business case development (i.e. scope, deliverables, timeline, dependencies, milestones, etc. - Develop and execute project plans to ensure that project objectives are met on-time and within desired Quality - Identify issues and possible risks to project goals and deadlines and coordinate for solutions - Help to ensure that all required controls for project are met and reviewed with project team Projects: - Implementation e-KYC (OCR) & Credit Scoring System, Kredit Plus (2019) - Implementation e-KYC (OCR & Face Comparison) & Credit Scoring System, Bank Mega (2019) - Implementation e-KYC (OCR & Face Comparison), Tokopedia (2019) Show less

Project Manager

• Aug 2017 - Dec 2018

• Review and approve all system testing procedures and test results. • Lead, manage and conduct acceptance tests. • Follow up with the line managers on performance & progress of implementation works. • Interact internally with other departments / engineers to ensure proper implementation of project is maintained. • Report on all Infrastructures related issues. • Supervise and assure that the design has been precisely carried out at site during project execution. • To provide technical feedback to the design team on the improvements of design aspects according to the practical experience obtained from on the site. • Carry out site inspection in coordination with System Integrators, contractors and consultants to ensure projects deliverables are carried out according to the project design and with agreed level of quality. Show less

Project Engineer

• Nov 2015 - Jul 2017

Ensuring that all engineering work is carried out in accordance with specifications, statutory requirements, laws, rules, regulations and other contractual requirements. With due regards to safety, operability and maintainability.• Controlling the CPE installation team and make sure the material stock readiness in the subcontractor warehouse.• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.• Maintains project data base by using Microsoft Excel; entering and backing up data.• Make sure the devices fit to keep customer satisfaction.• Contributes to team effort by accomplishing related results as needed. Show less

RAN Engineer

• Oct 2014 - Nov 2015

Monitor and maintain network.Identify, categorize and respond to network problemCheck active alarm using M200 & U2000. Escalate and report critical/major alarms.