Supply Chain Executive

• Jun 2021 - Present

Management Trainee Officer (Supply Chain)

• Oct 2020 - May 2021

Quality Assurance Executive

• Jan 2020 - Oct 2020

• Measure the performance to the employees and make sure they meet sales and organizational goals.• Make sure that complete and accurate information is being provided to customers with transparency.• Handle all the call scoring disputes, queries. • Keeping track of the industry trends.• Find ways to improve communication and customer service. • Measure the performance to the employees and make sure they meet sales and organizational goals.• Make sure that complete and accurate information is being provided to customers with transparency.• Handle all the call scoring disputes, queries. • Keeping track of the industry trends.• Find ways to improve communication and customer service.

Marketing Head - "KU Eat Festival"

• Mar 2018 - Sep 2018

- Sold more than 100,000 passes for "KU Eat Festival" by formulating marketing efforts through out the city.- Secured event sponsorship by appropriate business packages.- Coordinated with the 40+ food vendors to ensure their participation in the event. - Managed event-day logistics to ensure smooth operations and the best customer experience. - Sold more than 100,000 passes for "KU Eat Festival" by formulating marketing efforts through out the city.- Secured event sponsorship by appropriate business packages.- Coordinated with the 40+ food vendors to ensure their participation in the event. - Managed event-day logistics to ensure smooth operations and the best customer experience.

Head of Operations - "KU Leadership Conference"

• Mar 2017 - Mar 2017

Tasked with planning and implementation of the Crowd Management Plan to optimize event operations:- Designed operational plan to streamline the ticketing system to ensure a pleasant experience for all participants.- Implemented foot traffic plan according to local safety and hazard control guidelines.- Provided training and guidelines to all team members to ensure benchmark practices are achieved on event day.- Supervised event-day roles and responsibilities to mitigate risk of unplanned incidents.