Agatha D.
Information Technology Business Analyst at PT Asuransi Central Asia- Claim this Profile
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Indonesian Native or bilingual proficiency
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English Professional working proficiency
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Bio
Livia Aryanti Sandjaya
Work together at Asuransi Central Asia. She's good collaborator and communicator. Can work well with data.
Livia Aryanti Sandjaya
Work together at Asuransi Central Asia. She's good collaborator and communicator. Can work well with data.
Livia Aryanti Sandjaya
Work together at Asuransi Central Asia. She's good collaborator and communicator. Can work well with data.
Livia Aryanti Sandjaya
Work together at Asuransi Central Asia. She's good collaborator and communicator. Can work well with data.
Credentials
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Data Analyst
Digital Talent ScholarshipDec, 2021- Oct, 2024 -
Agile Development using Scrum Framework
SanberCodeJul, 2020- Oct, 2024 -
Develop Information System Business Process in Manufacturing Industry
Badan Nasional Sertifikasi ProfesiApr, 2019- Oct, 2024
Experience
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PT Asuransi Central Asia
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Insurance
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500 - 600 Employee
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Information Technology Business Analyst
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Jul 2020 - Present
- Gather requirements and create request form for enhancement, fixing bugs and checking program - Responsible of doing quality control of the enhanced program - Conduct user acceptance test - Analyze and handle user complaints related to the business process of finance - Gather requirements and create request form for enhancement, fixing bugs and checking program - Responsible of doing quality control of the enhanced program - Conduct user acceptance test - Analyze and handle user complaints related to the business process of finance
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Toyota Astra Motor
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Motor Vehicle Manufacturing
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700 & Above Employee
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Project Business Analyst
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Oct 2019 - Mar 2020
Analyzed and provided suggestions what Customer Relation Department needs to improve their system, TOYOTA iCare. TOYOTA iCare is a web-based software which connects TAM & all authorized dealers to stores complaints and inquiries received. My job is giving improvement for Knowledge Center of TOYOTA iCare. I suggested to create FAQ page to help Call Center Agents find answers related to inquiries. I also analyzed and designed UI/UX for FAQ & Quiz section, then describe it to the vendor. During my first month, I translated complaint & inquiries classification (English to Bahasa) and now is used nationally by all authorized TOYOTA dealers and also uploaded on TOYOTA iCare. Show less
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KRAMA YUDHA RATU MOTOR, PT
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Indonesia
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Production and Planning Control Staff
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Jul 2018 - Jul 2018
- Learned how to plan production in each month, such as create master production schedule and daily production schedule. - Giving improvement to the company by made a web-based scheduling program to reduce overtime. - Learned how to plan production in each month, such as create master production schedule and daily production schedule. - Giving improvement to the company by made a web-based scheduling program to reduce overtime.
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Education
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Politeknik STMI Jakarta
Bachelor of Applied Science - BASc, Automotive Industry Information System