Experience

Fluid Branding
• United Kingdom
• Advertising Services
• 100 - 200 Employee
• Merchandise Consultant

  • Feb 2022 - Present


Giftpoint Ltd

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • May 2021 - Dec 2021

  I am so excited to start this new chapter and be part of an amazing team! I am so excited to start this new chapter and be part of an amazing team!


Dowlis Inspired Branding
• United Kingdom
• Advertising Services
• 1 - 100 Employee
• Sales Coordinator

  • Apr 2017 - Oct 2020

Met Serve Ltd/a Dyno Plumbing
• United Kingdom
• Construction
• 1 - 100 Employee
• Sales And Marketing Representative

  • Nov 2016 - Mar 2017


Firebrand Promotions

• Marketing Services

• Senior Sales Co-ordinator

  • May 2010 - Oct 2016

  • Responsible for collecting live data / information / order status across company branches • Collating information on sales attained to drive figures forward • Handle sales inquiries from suppliers and clients based in the UK and internationally • Support AD on preparing and delivering client presentations • First line response to deal with customer complaints and solve with minimum aggravation. • Maintaining a healthy relationship with existing customers while developing new customers. • Attend network and promotional events to develop and maintain contact with potential clients • Attend meetings with professional bodies and corporate functions Show less



Sitel

• Australia
• Telecommunications
• 200 - 300 Employee

• Customer Service Representative

  • Mar 2009 - May 2010

  • Assisting callers by providing excellent customer service standards on a variety of enquiries which often involved diffusing a heated situation with a difficult or angry customers. • Escalating issues and complaints to the relevant department or Team Manager. • Proactively resolve customer issues at the first point of contact and improve in order to achieve 100% first time resolution. • Achieve accuracy and quality targets as set by the Team Manager in relation to call handling times and service levels as well as soft skills. Show less