Agatha Mwende

Purchasing Officer at Sarova Hotels Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE
Languages
  • French -

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Experience

    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Purchasing Officer
      • Jun 2017 - Present

    • Store keeper
      • Sep 2014 - Present

      Schedules all inbound deliveries; ensures purchase order number is on all paperwork. Receives product deliveries. Maintain delivery records for the central sores Records and checks quantity and quality of good received. Inspect, accept, or reject inbound shipments. Communicates and coordinates with appropriate buyer for product returns/repair. Properly inputs received material into computer system and forwards proper documentation to accounts payable. Delivers product to appropriate personnel – ensures all pathways are kept clear. Assists in other departments as needed. Performs other duties as assigned to meet business needs. Establishes and maintains effective working relationships with other employees, supervisors and managers. Maintains safe work environment according to all department procedures, state regulations Wears personal protective Equipment as necessary for the job. Show less

    • Purchasing Manager
      • Sep 2014 - Present

    • Hospitality
    • 1 - 100 Employee
    • Purchasing Coordinator
      • Sep 2014 - Present

    • purchasing co-ordinator
      • Oct 2014 - Oct 2022

    • Kenya
    • Telecommunications
    • 700 & Above Employee
    • customer care ambassedeur
      • 2007 - 2010

      Manage the organizations customer loyalty programme. Deliver service and support to end-users both internally and externally Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. Provide internal training on products and services Research required information using available resources Follow standard processes and procedures Identify and escalate priority issues as per Client specifications Redirect problems to appropriate resource Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business. Follow up and make scheduled call backs to customers where necessary Stay current with system information, changes and updates Show less

Education

  • KCA University
    Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
    2022 - 2023
  • Kenya Institute of Supplies management
    Advanced diploma in procurement and supply, The Chartered Institute of Purchasing and Supply.[CIPS]
    2011 - 2013
  • Maseno University
    BSc, hotel management
    1998 - 2002
  • Bishop Ndingi High School
    Kenya Certificate of Secondary Education.[K.C.P.E], MAT
    1992 - 1995

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