Experience

Appfire

• United States
• Software Development
• 400 - 500 Employee

• Release Manager

  • Apr 2023 - Present

  Zdalnie



Comarch

• Poland
• Software Development
• 700 & Above Employee

• Quality Assurance Team Leader

  • Jul 2022 - Apr 2023

  Gliwice, Woj. Śląskie, Polska

• Test and Bug Coordinator

  • Mar 2022 - Sep 2022

  - Coordinate testing (functional, manual and automatic) - Control of automatic test develop - Control bugs backlog - Improving quality of release and testing procedure - Cooperation with Release Manager - Meeting with client

• Release Manager

  • Feb 2021 - Mar 2022

  Kraków, Woj. Małopolskie, Polska - Planning release schedule and determination the scope of versions - Cordination of whole release cycyle (including tests, bugfixing and instalations) - Strong cooperation with Change Manager - Cooperation with multiple teams - Meeting and consultation with client - Preparing summarize for internal "lesson learn" after release - Collecting data for KPI report

• Technical Support Consultant

  • Aug 2020 - Feb 2021

  Kraków, Woj. Małopolskie, Polska Application support in Telco BSS: - handling incidents in ticket system (Jira) - including analyse and resulution - investigation Root Cause - cooperation with other support lines (2nd, 3th) - meeting with customers and setting priorities (including onsite visits)

• Junior Technical Support Consultant

  • Jul 2018 - Jul 2020

  Kraków, Woj. Małopolskie, Polska Application support in Telco BSS: - handling incidents in ticket system (Jira) - investigating Root Cause - performing data correction - meetings with customers