Manager, PMO

• Feb 2022 - Present

• Driving cross-company strategic initiatives.• Providing support for Business Unit Managing Directors and heads of shared services departments, and operations teams.• Providing requested reports and helping to analyze them.• Setting and monitoring KPIs.• Reviewing, improving and implementing processes globally.• Sharing knowledge efficiently.

Quality Management Representative for Operations / Linguistic Specialist

• Sep 2018 - Feb 2022

Quality Management Representative for Operations:— Leading the company's risk team in risk management proceedings (identification, assessment and treatment of risks);— Creating and maintaining the quality management system documentation;— Designing and maintaining the CAPA process (client complaints and company's continuous improvement) including RCA and CA/PA;— Ensuring the company's compliance with the requirements of ISO 13485, ISO 9001, ISO 17100, ISO/IEC 27001, ISO 18587 and partcipating in the certification body and client audits;— Conducting internal audits;— Preparing quality trainings for the employees and the translation partners.

Quality Specialist / Linguistic Specialist

• Sep 2017 - Sep 2018

Quality Specialist:— Participating in risk management proceedings (identification, assessment and treatment of risks);— Creating and maintaining the quality management system documentation;— Participating in the CAPA process (client complaints and company's continuous improvement) including RCA and CA/PA;— Ensuring the company's compliance with the requirements of ISO 13485, ISO 9001, ISO 17100, ISO/IEC 27001 and taking active part in the external audits;— Conducting internal audits;— Preparing quality trainings for the employees and translation partners.Linguistic Specialist:— Cooperating with the translation partners on the quality improvement;— Raising translation partners' awareness about their key role in the translation process;— Preparing trainings in the use of CAT tools.

Language Lead

• Jan 2013 - Aug 2017

— Supporting translation projects linguistically;— Revising and reviewing texts from different fields (IT, marketing, economy, legal, life sciences and more);— Performing quality checks of texts in various languages;— Submitting training requirements of junior fellow workers;— Preparing and running trainings encompassing revision of texts, using CAT and QA tools as well as language leading of translation projects;— Preparing and running project related trainings for internal workers and external subcontractors.

Senior Translator

• Sep 2011 - Jan 2013

Junior Translator

• 2010 - 2011

Freelance Translator

• Jun 2009 - Sep 2010

Translation and revision of IT and marketing texts.

English Language Teacher

• Oct 2007 - Sep 2010

Teaching English as a foreign language to various age groups, including young children, children, teenagers and adults (also in-company courses). Teaching English as a foreign language to various age groups, including young children, children, teenagers and adults (also in-company courses).

Freelance Translator

• Jan 2006 - Jun 2009

– Translation of different types of texts; – Revision of texts; – Oral translation. – Translation of different types of texts; – Revision of texts; – Oral translation.