Alok Garg

Enterprise Sales Director at IHX
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Contact Information
us****@****om
(386) 825-5501
Location
Gurgaon, Haryana, India, IN
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency

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5.0

/5.0
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🌐 Saugata Pramanik 🌐 (he/him/his)

In one liner , He just knows it all. His strong track and deep understanding of healthcare business is simply amazing. We all believe we are the best and when we work with Alok , then you instantly realize the gap one need to match his innovative & ferocious style which most of us don’t give importance. I see every time a new 'him' which makes everyone in the room to lose track on presenting better than him,. He is Intense , sharp, organized with predictive outcomes being his forte. Moreover, he is a charming wonderful fellow and anyone would love to hang around with him for casual conversation. Great leader, mentor and a friend of all. I recommend Alok ji for his ever-green capabilities to organizations looking for growth and develop them businesses.

Dilpreet Brar

It was a pleasure to work with Alok - never heard him say No to anything- great ideas . Excellent approach to his work. He would be a great asset.

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Experience

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Enterprise Sales Director
      • Oct 2023 - Present

      Providing actionable insights through data solutions for hospitals, payers, diagnostic labs, and enable those to enhance their products and services by being better informed, agile, reliable, and competitive. IHX data platform infused with AI/ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector & connects various stakeholders of the healthcare ecosystem while managing consent and connectivity, and facilitating data exchange between the various… Show more Providing actionable insights through data solutions for hospitals, payers, diagnostic labs, and enable those to enhance their products and services by being better informed, agile, reliable, and competitive. IHX data platform infused with AI/ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector & connects various stakeholders of the healthcare ecosystem while managing consent and connectivity, and facilitating data exchange between the various constituents One Platform-The Nucleus I 12,500+ Hospital I 30+ Payers I Managing 40% of India’s Cashless Claims I Responsible for acquisitions & managing enterprise accounts I Relationship with Key stakeholders I Upselling & Value addition. Show less Providing actionable insights through data solutions for hospitals, payers, diagnostic labs, and enable those to enhance their products and services by being better informed, agile, reliable, and competitive. IHX data platform infused with AI/ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector & connects various stakeholders of the healthcare ecosystem while managing consent and connectivity, and facilitating data exchange between the various… Show more Providing actionable insights through data solutions for hospitals, payers, diagnostic labs, and enable those to enhance their products and services by being better informed, agile, reliable, and competitive. IHX data platform infused with AI/ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector & connects various stakeholders of the healthcare ecosystem while managing consent and connectivity, and facilitating data exchange between the various constituents One Platform-The Nucleus I 12,500+ Hospital I 30+ Payers I Managing 40% of India’s Cashless Claims I Responsible for acquisitions & managing enterprise accounts I Relationship with Key stakeholders I Upselling & Value addition. Show less

    • India
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Vice President
      • Mar 2019 - Nov 2023

      Promoting SMART Hospital solutions with cloud based advanced digital healthcare platform, enabling hospitals to become more SMARTER & FASTER through the Symphony digital health care platform, Help them digitize E2E hospital operations thereby giving a WoW factor to Hospitals for their customer base. We use advanced full stack software with integrated options to become Artificial Intelligence ready, Big Data analytics using data lake concepts in driving automation in hospital, thereby improving… Show more Promoting SMART Hospital solutions with cloud based advanced digital healthcare platform, enabling hospitals to become more SMARTER & FASTER through the Symphony digital health care platform, Help them digitize E2E hospital operations thereby giving a WoW factor to Hospitals for their customer base. We use advanced full stack software with integrated options to become Artificial Intelligence ready, Big Data analytics using data lake concepts in driving automation in hospital, thereby improving efficiency in the entire Healthcare ecosystem. Advanced EMR/EHR, enabling complete clinical and patient journey from OP, IP, ICU, OT, ER and Day Care with 28 golden workflows though pre integrated stack of advanced HIMS - 'The Symphony'. Responsible to lead business development and marketing efforts for India and ROW Markets. Build business development strategy and planning for the region - Sizing, Segmentation, pricing and road map. Build and Manage the sales practice for the region with team. Advising management to stay on top of recent developments in the marketplace. Map-customer requirements with product road map and contribute in driving product development efforts. Driving sales through integrated digital marketing solutions. Getting new accounts on boarded and managing / growing Key Accounts,manage customer relationship, including escalations. Mentoring team to achieve sales targets for the region. Focus Areas: Private Healthcare System,Strategic accounts,Enterprise Accounts. Show less Promoting SMART Hospital solutions with cloud based advanced digital healthcare platform, enabling hospitals to become more SMARTER & FASTER through the Symphony digital health care platform, Help them digitize E2E hospital operations thereby giving a WoW factor to Hospitals for their customer base. We use advanced full stack software with integrated options to become Artificial Intelligence ready, Big Data analytics using data lake concepts in driving automation in hospital, thereby improving… Show more Promoting SMART Hospital solutions with cloud based advanced digital healthcare platform, enabling hospitals to become more SMARTER & FASTER through the Symphony digital health care platform, Help them digitize E2E hospital operations thereby giving a WoW factor to Hospitals for their customer base. We use advanced full stack software with integrated options to become Artificial Intelligence ready, Big Data analytics using data lake concepts in driving automation in hospital, thereby improving efficiency in the entire Healthcare ecosystem. Advanced EMR/EHR, enabling complete clinical and patient journey from OP, IP, ICU, OT, ER and Day Care with 28 golden workflows though pre integrated stack of advanced HIMS - 'The Symphony'. Responsible to lead business development and marketing efforts for India and ROW Markets. Build business development strategy and planning for the region - Sizing, Segmentation, pricing and road map. Build and Manage the sales practice for the region with team. Advising management to stay on top of recent developments in the marketplace. Map-customer requirements with product road map and contribute in driving product development efforts. Driving sales through integrated digital marketing solutions. Getting new accounts on boarded and managing / growing Key Accounts,manage customer relationship, including escalations. Mentoring team to achieve sales targets for the region. Focus Areas: Private Healthcare System,Strategic accounts,Enterprise Accounts. Show less

    • India
    • Business Consulting and Services
    • 700 & Above Employee
    • Associate Director - Client Partner
      • Apr 2018 - Mar 2019

      Global Account Management | Sales Operations | Sales Management | Business Development | CRM | Executive Consulting I Artificial Intelligence I Market Research | Competitive Intelligence | Market Insights | High Growth and Niche Markets | Emerging Technologies. Key Focus Areas: Driving relationships with C- level executives from lead to closure. Enabling strategies to help CEO's know the connected Known, Known-Unknown from future revenue planning with product & services. Account… Show more Global Account Management | Sales Operations | Sales Management | Business Development | CRM | Executive Consulting I Artificial Intelligence I Market Research | Competitive Intelligence | Market Insights | High Growth and Niche Markets | Emerging Technologies. Key Focus Areas: Driving relationships with C- level executives from lead to closure. Enabling strategies to help CEO's know the connected Known, Known-Unknown from future revenue planning with product & services. Account management and sales planning (Initiate, Demonstrate, Negotiate, and Closure) Assisting clients in Strategy Formulation & execution, Business Development; and Relationship management. Analyzing, aligning and integrating strategies across Functions and Business units Deliver engagements related to creation of entry & growth strategies; commercial due diligence, M&A, competitive bench-marking, offset proposal creation and vetting Cultivating relationships and assessing business development opportunities to drive growth Developing and Maintaining relationships and partnerships with customers, enterprise- wide BU’s, Stakeholders, peers and partners. Tools proficiency : CRM, Salesforce, AS400, Zoominfo, Trackers etc Show less Global Account Management | Sales Operations | Sales Management | Business Development | CRM | Executive Consulting I Artificial Intelligence I Market Research | Competitive Intelligence | Market Insights | High Growth and Niche Markets | Emerging Technologies. Key Focus Areas: Driving relationships with C- level executives from lead to closure. Enabling strategies to help CEO's know the connected Known, Known-Unknown from future revenue planning with product & services. Account… Show more Global Account Management | Sales Operations | Sales Management | Business Development | CRM | Executive Consulting I Artificial Intelligence I Market Research | Competitive Intelligence | Market Insights | High Growth and Niche Markets | Emerging Technologies. Key Focus Areas: Driving relationships with C- level executives from lead to closure. Enabling strategies to help CEO's know the connected Known, Known-Unknown from future revenue planning with product & services. Account management and sales planning (Initiate, Demonstrate, Negotiate, and Closure) Assisting clients in Strategy Formulation & execution, Business Development; and Relationship management. Analyzing, aligning and integrating strategies across Functions and Business units Deliver engagements related to creation of entry & growth strategies; commercial due diligence, M&A, competitive bench-marking, offset proposal creation and vetting Cultivating relationships and assessing business development opportunities to drive growth Developing and Maintaining relationships and partnerships with customers, enterprise- wide BU’s, Stakeholders, peers and partners. Tools proficiency : CRM, Salesforce, AS400, Zoominfo, Trackers etc Show less

    • India
    • Hospitals and Health Care
    • 400 - 500 Employee
    • General Manager - International Sales & Marketing
      • Nov 2017 - Mar 2018

      Revenue Generation I Business development I General Administration. Networking and strategic tie ups for the hospital to upscale the International business through connects at Embassies, Ensuring retail partner business and ministry of health contracts. Out reach OPD's for key specialities in Africa, ASEAN and MENA regions. Overseeing the day to day improvement and increasing the quality levels of service in hospital. Adding new business partners for International… Show more Revenue Generation I Business development I General Administration. Networking and strategic tie ups for the hospital to upscale the International business through connects at Embassies, Ensuring retail partner business and ministry of health contracts. Out reach OPD's for key specialities in Africa, ASEAN and MENA regions. Overseeing the day to day improvement and increasing the quality levels of service in hospital. Adding new business partners for International business. Managing operations related to patients concerns / payouts / business analytics and suggesting ways and means for growth. Execution of strategy at ground level for rapid penetration into market over competition. Show less Revenue Generation I Business development I General Administration. Networking and strategic tie ups for the hospital to upscale the International business through connects at Embassies, Ensuring retail partner business and ministry of health contracts. Out reach OPD's for key specialities in Africa, ASEAN and MENA regions. Overseeing the day to day improvement and increasing the quality levels of service in hospital. Adding new business partners for International… Show more Revenue Generation I Business development I General Administration. Networking and strategic tie ups for the hospital to upscale the International business through connects at Embassies, Ensuring retail partner business and ministry of health contracts. Out reach OPD's for key specialities in Africa, ASEAN and MENA regions. Overseeing the day to day improvement and increasing the quality levels of service in hospital. Adding new business partners for International business. Managing operations related to patients concerns / payouts / business analytics and suggesting ways and means for growth. Execution of strategy at ground level for rapid penetration into market over competition. Show less

    • India
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Associate Vice President - International Business
      • Apr 2017 - Oct 2017

      Managed the entire Sales and Marketing Activities of 7 Regions among International Patients from MENA+HOA, SAARC, West Africa and Francophone, East Africa, CIS and ASEAN regions. Responsible for setting up process and protocol control and involved in managing the Projects for the company.Managed the Team of Regional Managers and managing the co-ordination with Country managers for the regions listed above. Responsible for New Geography Planning and getting people on board to set up the… Show more Managed the entire Sales and Marketing Activities of 7 Regions among International Patients from MENA+HOA, SAARC, West Africa and Francophone, East Africa, CIS and ASEAN regions. Responsible for setting up process and protocol control and involved in managing the Projects for the company.Managed the Team of Regional Managers and managing the co-ordination with Country managers for the regions listed above. Responsible for New Geography Planning and getting people on board to set up the Intl’. Business for HCG. Involved in Overseeing the International Project planning and setup for HCG Oncology. Managing International Business Aggregates. Show less Managed the entire Sales and Marketing Activities of 7 Regions among International Patients from MENA+HOA, SAARC, West Africa and Francophone, East Africa, CIS and ASEAN regions. Responsible for setting up process and protocol control and involved in managing the Projects for the company.Managed the Team of Regional Managers and managing the co-ordination with Country managers for the regions listed above. Responsible for New Geography Planning and getting people on board to set up the… Show more Managed the entire Sales and Marketing Activities of 7 Regions among International Patients from MENA+HOA, SAARC, West Africa and Francophone, East Africa, CIS and ASEAN regions. Responsible for setting up process and protocol control and involved in managing the Projects for the company.Managed the Team of Regional Managers and managing the co-ordination with Country managers for the regions listed above. Responsible for New Geography Planning and getting people on board to set up the Intl’. Business for HCG. Involved in Overseeing the International Project planning and setup for HCG Oncology. Managing International Business Aggregates. Show less

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Regional -Head of Sales & Business Development (International & Domestic)
      • Jan 2015 - Feb 2017

      Revenue Generation I Ach. Top line & Bottom Line I Manage P& L of Unit vertical I Customer Focus I Marketing Acted as a platform between unit sales and marketing team and the corporate international business team to sharpen the execution and delivery with respect to growth. Manage a cross functional matrix team to provide comprehensive outside-in strategic perspective bringing value adding insights on patients, customers, competitors, payers and facilitators. Spearheading the entire… Show more Revenue Generation I Ach. Top line & Bottom Line I Manage P& L of Unit vertical I Customer Focus I Marketing Acted as a platform between unit sales and marketing team and the corporate international business team to sharpen the execution and delivery with respect to growth. Manage a cross functional matrix team to provide comprehensive outside-in strategic perspective bringing value adding insights on patients, customers, competitors, payers and facilitators. Spearheading the entire Marketing and Business development to drive patients for a multispecialty set up. Leading the marketing function through astute focus on state of the art Laboratories and diagnostic services being available at Fortis Memorial Research Institute. Managing the Doc Associate program and placed newer activity programs in place through sales and marketing teams to drive patients volumes for the company through offline and online meticulously. DMAIC ................. I 2x2 operations feasibility I Impact Square Ensure integration of research, intelligence, analytics and intuition to generate insights that enable fact based decision making. Provide guidance to the team on leading International Patient Service Situational Analysis including Unified Patient Journey, development and alignment of Strategy. Planning assumptions and forecasts. Guide the team in managing interdependencies between Facilitators/ Products related to indications including launch sequencing, strategy, commercial valuations etc.Engage sales & marketing team with respect to market activations involving retails doctors & facilitators from Iraq, Afganistan, Africa, CIS, SAARC and ROW for referral business. Monitor and support marketing activities and responsible for complete budgetary decision making for EBITDA, P&L of these units from sales and marketing perspective. Show less Revenue Generation I Ach. Top line & Bottom Line I Manage P& L of Unit vertical I Customer Focus I Marketing Acted as a platform between unit sales and marketing team and the corporate international business team to sharpen the execution and delivery with respect to growth. Manage a cross functional matrix team to provide comprehensive outside-in strategic perspective bringing value adding insights on patients, customers, competitors, payers and facilitators. Spearheading the entire… Show more Revenue Generation I Ach. Top line & Bottom Line I Manage P& L of Unit vertical I Customer Focus I Marketing Acted as a platform between unit sales and marketing team and the corporate international business team to sharpen the execution and delivery with respect to growth. Manage a cross functional matrix team to provide comprehensive outside-in strategic perspective bringing value adding insights on patients, customers, competitors, payers and facilitators. Spearheading the entire Marketing and Business development to drive patients for a multispecialty set up. Leading the marketing function through astute focus on state of the art Laboratories and diagnostic services being available at Fortis Memorial Research Institute. Managing the Doc Associate program and placed newer activity programs in place through sales and marketing teams to drive patients volumes for the company through offline and online meticulously. DMAIC ................. I 2x2 operations feasibility I Impact Square Ensure integration of research, intelligence, analytics and intuition to generate insights that enable fact based decision making. Provide guidance to the team on leading International Patient Service Situational Analysis including Unified Patient Journey, development and alignment of Strategy. Planning assumptions and forecasts. Guide the team in managing interdependencies between Facilitators/ Products related to indications including launch sequencing, strategy, commercial valuations etc.Engage sales & marketing team with respect to market activations involving retails doctors & facilitators from Iraq, Afganistan, Africa, CIS, SAARC and ROW for referral business. Monitor and support marketing activities and responsible for complete budgetary decision making for EBITDA, P&L of these units from sales and marketing perspective. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Head Marketing & Business Development- Surgical
      • May 2013 - Dec 2014

      Developed and implemented marketing plan, to achieve business plan objectives,Conducted investigative research to assess brand image, market share and growth opportunities.Managed advertising, launch and promotional activities and brand development of product assigned. Monitored sales performance and effectiveness of marketing activities.Aligned with the global marketing team to customize strategy as per local needs. Timely implementation of Marketing Strategies and plans.Prepared and… Show more Developed and implemented marketing plan, to achieve business plan objectives,Conducted investigative research to assess brand image, market share and growth opportunities.Managed advertising, launch and promotional activities and brand development of product assigned. Monitored sales performance and effectiveness of marketing activities.Aligned with the global marketing team to customize strategy as per local needs. Timely implementation of Marketing Strategies and plans.Prepared and implemented product specific marketing plan and activities based on franchise and company directions and objectives in line with the company's strategic plan.Developed innovative ideas for customer cost containment to support sales initiatives within product.Work with sales management to convert marketing plans into sales plans.Sold marketing plans to sales team and ensure that necessary resources are available.Track progress of plans and their impact on business and implement corrective actions in consultation with sales/franchise/account managers.Provide relevant information to sales and support departments which contribute to effective internal business processes.Develop product sales forecast through close liaison with sales teams, regular review of sales trends, issues, and monitoring of market place activity and by actively seeking input from sales team.Ensure spending is consistent with achievement of business results and adjust where necessary Manage company investment in resources and equipment.Develop sales support materials on technical product information, cost benefits analysis and other areas relevant to product promotion Act as the contact point for sales team on all technical issues and product complaints.Challenge sales team towards higher sales performance through innovative and rewarding contests.Help coordinate and support professional society meetings and conferences where B&L presence is strategically important. Show less Developed and implemented marketing plan, to achieve business plan objectives,Conducted investigative research to assess brand image, market share and growth opportunities.Managed advertising, launch and promotional activities and brand development of product assigned. Monitored sales performance and effectiveness of marketing activities.Aligned with the global marketing team to customize strategy as per local needs. Timely implementation of Marketing Strategies and plans.Prepared and… Show more Developed and implemented marketing plan, to achieve business plan objectives,Conducted investigative research to assess brand image, market share and growth opportunities.Managed advertising, launch and promotional activities and brand development of product assigned. Monitored sales performance and effectiveness of marketing activities.Aligned with the global marketing team to customize strategy as per local needs. Timely implementation of Marketing Strategies and plans.Prepared and implemented product specific marketing plan and activities based on franchise and company directions and objectives in line with the company's strategic plan.Developed innovative ideas for customer cost containment to support sales initiatives within product.Work with sales management to convert marketing plans into sales plans.Sold marketing plans to sales team and ensure that necessary resources are available.Track progress of plans and their impact on business and implement corrective actions in consultation with sales/franchise/account managers.Provide relevant information to sales and support departments which contribute to effective internal business processes.Develop product sales forecast through close liaison with sales teams, regular review of sales trends, issues, and monitoring of market place activity and by actively seeking input from sales team.Ensure spending is consistent with achievement of business results and adjust where necessary Manage company investment in resources and equipment.Develop sales support materials on technical product information, cost benefits analysis and other areas relevant to product promotion Act as the contact point for sales team on all technical issues and product complaints.Challenge sales team towards higher sales performance through innovative and rewarding contests.Help coordinate and support professional society meetings and conferences where B&L presence is strategically important. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Marketing Manager
      • Jul 2011 - May 2013

      Formulated strategy for distinct positioning of AMO Brands in cataract surgery and communicated to the division (Sales & Marketing).Provided field support for aggressive go to market strategy. Branding in major ophthalmic congresses of AMO to drive attraction resulting higher customer turn-around on business side.Supported APAC teams for development of communication and promotional material for India team.Increased the market share, Rx & Rxers, Rank.Proficiently launched core initiatives… Show more Formulated strategy for distinct positioning of AMO Brands in cataract surgery and communicated to the division (Sales & Marketing).Provided field support for aggressive go to market strategy. Branding in major ophthalmic congresses of AMO to drive attraction resulting higher customer turn-around on business side.Supported APAC teams for development of communication and promotional material for India team.Increased the market share, Rx & Rxers, Rank.Proficiently launched core initiatives (ACES) for driving the result based customer engagement program activation and its drive in AMO for the year 2011. Show less Formulated strategy for distinct positioning of AMO Brands in cataract surgery and communicated to the division (Sales & Marketing).Provided field support for aggressive go to market strategy. Branding in major ophthalmic congresses of AMO to drive attraction resulting higher customer turn-around on business side.Supported APAC teams for development of communication and promotional material for India team.Increased the market share, Rx & Rxers, Rank.Proficiently launched core initiatives… Show more Formulated strategy for distinct positioning of AMO Brands in cataract surgery and communicated to the division (Sales & Marketing).Provided field support for aggressive go to market strategy. Branding in major ophthalmic congresses of AMO to drive attraction resulting higher customer turn-around on business side.Supported APAC teams for development of communication and promotional material for India team.Increased the market share, Rx & Rxers, Rank.Proficiently launched core initiatives (ACES) for driving the result based customer engagement program activation and its drive in AMO for the year 2011. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Product Manager - Medical Devices & Biomaterials
      • Nov 2006 - Jun 2011

      New product Introduction,Product Education & Management.Strategy formulation & execution, Marketing Planning, Channel Management, Business development, Market research,Product launch Event Management & brand management. Prioritized Biomaterials as a separate business; ramped up this initiative as Product Manager -Biomaterials besides trauma .Worked closely with the sales team in the field and ensured addressing the requirements in this growing segment. New product Introduction,Product Education & Management.Strategy formulation & execution, Marketing Planning, Channel Management, Business development, Market research,Product launch Event Management & brand management. Prioritized Biomaterials as a separate business; ramped up this initiative as Product Manager -Biomaterials besides trauma .Worked closely with the sales team in the field and ensured addressing the requirements in this growing segment.

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Product Specialist
      • Sep 2003 - Oct 2006

      Handled UP state and Nepal market for oncology products of the company. Established a successful base for company's business

    • Senior Territory Manager
      • Mar 2002 - Aug 2003

      Managed team of TSM and the state operations..

    • Territory Sales Manager
      • Jun 1999 - Nov 2002

      Handled Key accounts of speciality business (oncology) in Hyderabad and Lucknow.Established the The Key product of Eli Lilly & Company -Gemcite in new accounts , U.P & Delhi (India)

Education

  • IIM Khozikhode
    DSBM, Marketing
    2009 - 2010
  • AIMA,CCS Univ.
    Master in Business Administration, Business Management, Marketing & Finance
    1997 - 1999
  • Lucknow University
    Bachelor Of Science, Life Sciences
    1993 - 1996

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