Bárbara Agapito
People Operations Specialist at Hostelworld Group- Claim this Profile
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Bio
Rita Cabral
Bárbara is an excelent team player and a great communicator. Her knowledge of english is also exceptional. She is a pragmatic 'out of the box' thinker and always manages to find out a solution to every problem. Any company would be lucky to have such a hard working and charismatic person as an employee.
Rita Cabral
Bárbara is an excelent team player and a great communicator. Her knowledge of english is also exceptional. She is a pragmatic 'out of the box' thinker and always manages to find out a solution to every problem. Any company would be lucky to have such a hard working and charismatic person as an employee.
Rita Cabral
Bárbara is an excelent team player and a great communicator. Her knowledge of english is also exceptional. She is a pragmatic 'out of the box' thinker and always manages to find out a solution to every problem. Any company would be lucky to have such a hard working and charismatic person as an employee.
Rita Cabral
Bárbara is an excelent team player and a great communicator. Her knowledge of english is also exceptional. She is a pragmatic 'out of the box' thinker and always manages to find out a solution to every problem. Any company would be lucky to have such a hard working and charismatic person as an employee.
Credentials
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Scrum Product Owner Professional Certificate - SPOPC™ (Scrum & Product Development techniques: US, Prioritization, Customer Interviews)
CertiProfJan, 2021- Nov, 2024 -
Clean & Safe Agentes de Animação Turística
Turismo de PortugalMay, 2020- Nov, 2024 -
Remote Work and Virtual Collaboration Certificate
CertiProfApr, 2021- Nov, 2024
Experience
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Hostelworld Group
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Ireland
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Travel Arrangements
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200 - 300 Employee
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People Operations Specialist
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Aug 2021 - Present
• Managing an Office for about 50 people • Leading all HR initiatives in Portugal • Transitioning all HR processes to a remote environment • Working closely with our 15 Growth Managers to outline business needs • Acting as the main point of communication between the organisation and our CPO Tools: JIRA, Confluence, Notion, HR Systems • Managing an Office for about 50 people • Leading all HR initiatives in Portugal • Transitioning all HR processes to a remote environment • Working closely with our 15 Growth Managers to outline business needs • Acting as the main point of communication between the organisation and our CPO Tools: JIRA, Confluence, Notion, HR Systems
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Teemwork.ai
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Information Services
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1 - 100 Employee
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Transcriptionist
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2021 - Aug 2021
• Collaboration on transcription projects as a Portuguese native speaker Tools: JIRA • Collaboration on transcription projects as a Portuguese native speaker Tools: JIRA
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Onda Colossal
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Portugal
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Travel Arrangements
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1 - 100 Employee
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Customer Service Operations Specialist
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2020 - 2020
• Providing costumer service for about 300 people on a daily basis (high season) • Co managing a Team of 20 people from different backgrounds • Setting weekly meetings for team building purposes • Liaising with about 5 stakeholders on a daily basis to ensure alignment Tools: G suite, Capitania Online • Providing costumer service for about 300 people on a daily basis (high season) • Co managing a Team of 20 people from different backgrounds • Setting weekly meetings for team building purposes • Liaising with about 5 stakeholders on a daily basis to ensure alignment Tools: G suite, Capitania Online
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Douro Acima-Transportes Turismo e Restauração, Lda
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Portugal
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Travel Arrangements
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1 - 100 Employee
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Customer Service Operations Specialist
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2018 - 2019
• Providing costumer service for about 300 people on a daily basis (high season) • Leading Aveiro's working team (6 people) • Drafting reports for the company's Certification Process • Providing costumer service for about 300 people on a daily basis (high season) • Leading Aveiro's working team (6 people) • Drafting reports for the company's Certification Process
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Education
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2013 - 2021
Universidade de Aveiro
Bachelor's degree, Languages and Business Management
Community
