Experience

ION - Insight. Onsite. Now.

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Co-Founder and Director of Innovation

  • Oct 2022 - Present

  Clearwater, Florida, United States ION is a highly configurable platform delivering instant, accurate field inspection information, every time. Our technology was built by c-level executives ensuring consistent, accurate results in a fraction of the time (70% less time). Instant field insight and pre-built APIs increase speed to claim decision allowing you to easily meet new, stricter statutory and regulatory requirements. ION is your guide to greater efficiency and customer satisfaction bringing excellence to… Show more ION is a highly configurable platform delivering instant, accurate field inspection information, every time. Our technology was built by c-level executives ensuring consistent, accurate results in a fraction of the time (70% less time). Instant field insight and pre-built APIs increase speed to claim decision allowing you to easily meet new, stricter statutory and regulatory requirements. ION is your guide to greater efficiency and customer satisfaction bringing excellence to every claim, no matter the adjuster's experience or the claims administration system you're using. Initiate workflows and streamline operations to speed up the time to claim decision. ION makes it easy to identify all exposures and manage multiple causes of loss. Every aspect of the field inspection is labeled, managed, and stored for easy access and processing throughout the claim lifecycle. Our proof is in the numbers. Our carrier partners have reduced field inspection report time to a fraction and they're getting greater and more accurate field insight that is proven to increase operational efficiencies and deliver a better experience for policyholders, no matter the complexity of the claim. Our technology can be used as a standalone mobile app or integrated easily into any claims administration system. Schedule a demo at IONinspect.com/demo Show less



CCMS & Associates

• United States
• Insurance
• 1 - 100 Employee

• Director of Training and Development

  • Jun 2021 - Present

  Dunedin, Florida, United States

• Claims Manager

  • Mar 2017 - Jun 2021

  Tampa/St. Petersburg, Florida Area Claims manager with CCMS & Associates that holds several years of adjusting/subrogation experience. Results oriented professional that drives efficiencies throughout the multi platform of services in the insurance industry. At CCMS & Associates, we are your Complex Claim Adjusters, Dispute Resolution Experts, and Appraisal Professionals. CCMS provides multi-line claim adjusting and third party administration services dedicated to solving the challenges of the complex claim in the… Show more Claims manager with CCMS & Associates that holds several years of adjusting/subrogation experience. Results oriented professional that drives efficiencies throughout the multi platform of services in the insurance industry. At CCMS & Associates, we are your Complex Claim Adjusters, Dispute Resolution Experts, and Appraisal Professionals. CCMS provides multi-line claim adjusting and third party administration services dedicated to solving the challenges of the complex claim in the property and casualty insurance industry. We create programs that drive a successful claim life cycle while strategically managing all aspects of the complicated issues carriers and policyholders are facing. Servicing excess and surplus/domestic carriers in the United States. Complex Claims Management Solutions brings experienced and dedicated team members to your claim response team. Specialized Field Investigation and Adjusting Services ​Alternative Dispute Programs Resource Management – Multi- Line Desk Adjusting ​Field Claim Services ​Third Party Administration Commercial Liability Origin Investigation Programs Special Investigative Services ​ AOB Claim Adjusting Experts ​Appraisers and Mediators ​Cyber Risk Our model allows the unfettered management of Complex Claim matters utilizing an innovative team approach. CCMS & Associates are a team of: Senior Field Claim Adjusters, Seasoned Desk Adjusters, Litigation Professionals, dedicated Dispute Resolution Adjusters, Appraisers and Mediators. The CCMS & Associates approach to these claims helps create a laser focus on the issue at hand, and provides the best options for the carrier and policyholder.



Groelle & Salmon, P.A.

• Subrogation Examiner

  • Mar 2016 - Mar 2017

  Tampa FL Handle large loss recoveries ($100k+), review and analyze claim files for subrogation potential, prepare subrogation demand packages for submission to adverse carriers and tortfeasors, maintain diary system and document subrogation efforts in a variety of client's claim systems, work closely with field adjusters, desk examiners, and insureds to obtain necessary information in the investigation, pull background searches and permit checks.



CCMS & Associates

• United States
• Insurance
• 1 - 100 Employee

• Subrogation Examiner

  • Jun 2014 - Feb 2016

  Clearwater FL Multi-Line Claim Adjusting Services and Third Party Administration dedicated to solving the challenges of the complex claim in the Property & Casualty Insurance Industry. Carrier focused claim investigation and handling of complex issues we deliver results that drive a positive impact to the bottom line. Creating programs that drive down the cost of defense while strategically managing all aspects of the complicated issues carriers are facing. Recovering your bottom line is what we do… Show more Multi-Line Claim Adjusting Services and Third Party Administration dedicated to solving the challenges of the complex claim in the Property & Casualty Insurance Industry. Carrier focused claim investigation and handling of complex issues we deliver results that drive a positive impact to the bottom line. Creating programs that drive down the cost of defense while strategically managing all aspects of the complicated issues carriers are facing. Recovering your bottom line is what we do. Delivering results is what we have done. Servicing Excess & Surplus/Domestic carriers the Southeast and Gulf Coast States, Complex Claim Management Solutions brings over 105 years in Claim Management to your claim response team. • Specialized Field Investigation and Adjusting Services • Resource Management – Multi- Line Desk Adjusting • Third Party Administration • Claim Adjusting Services • Subrogation – Enhanced Integration • Alternative Dispute Programs • Special Investigative Services www.ccmsclaims.com Show less



MAP Cycle Enterprises

• Photographer / Web Assistant

  • Apr 2013 - Jul 2014

  Tampa/St. Petersburg, Florida Area Product photography, website and database management, managing company social media, various office organization tasks, HTML.



Roundstone Inc

• Analyst / Customer Service

  • Oct 2012 - Apr 2013

  Trinity, FL Conduct criminal background checks in large volume, contacting court houses for information, manage company email, various office organization tasks, communicating results back to clients.



CGS (Computer Generated Solutions)

• Technical Support Agent

  • Jan 2012 - Oct 2012

  Tampa/St. Petersburg, Florida Area Software technical support, customer service, documenting phone calls.



Sharp Edge Trading

• Webmaster

  • Jan 2011 - Jan 2012

  Tarpon Springs FL Manage websites, photographing products to be placed on website, process and fill customer orders, type envelopes, organizational tasks and data entry.



VJ Consulting LLC

• Data Entry

  • Dec 2011 - Dec 2011

  Clearwater FL Contract short term- Enter and organize client information on Card Scan Exec database.



GSP Retail

• United States
• Advertising Services
• 100 - 200 Employee

• Print/SMR

  • Jan 2008 - Jan 2011

  Clearwater FL Inspecting printed signs for defects, working together with other employees to solve printing issues and offer corrective actions, coating screens so they can be used in print, housekeeping of work center area, organization and documentation of completed work.



Iguana Networks Unlimited

• United States
• Computer and Network Security

• Desktop Support Technician

  • Nov 2009 - Dec 2010

  Clearwater FL Contract short term- Satisfy the end users technical issues. This included hardware as well as software corrective actions. Attended business meetings representing Iguana Networks Unlimited. Perform database entry.



Countryside Lanes

• Cashier Customer Service

  • Jun 2006 - Feb 2008

  Clearwater FL Operate the front desk computers, manage and organize cash as well as the cash drawers, assist customers, answer phones, scheduling of events.



Target

• United States
• Retail
• 700 & Above Employee

• Cashier Customer Service

  • Aug 2005 - Jun 2006

  Clearwater FL Operate the cash registers, manage and organize cash, assist customers, and organize inventory.