Experience

Frontex

• Law Enforcement
• 700 & Above Employee

• Head of Coordination Office

  • Nov 2022 - Present

  I lead the coordination office at the European Centre for Returns Division. My team enables smooth and efficient functioning of the Division. We help people find the information they need, we connect them, we coordinate all official correspondence. We do a million of things behind the scenes to enable our operational colleagues to shine on the centre stage. In addition to managing the coordination team, I also now manage the finance team.

• Senior Coordinating Officer and Team Leader

  • Oct 2020 - Nov 2022

  I lead the coordination office at the European Centre for Returns Division. My team enables smooth and efficient functioning of the Division. We help people, we connect them, we coordinate all official correspondence. We work hard behind the scenes to enable our operational colleagues to shine on the centre stage.



Environment Agency

• United Kingdom
• Environmental Services
• 700 & Above Employee

• Senior Advisor / Team leader

  • Apr 2018 - Sep 2020

  I lead the Environment Agency's international relations team, helping the organisation make the right decisions about international engagement, measuring and promoting the benefits of our international work and helping the organisation to remain current.

• Senior Advisor

  • Aug 2016 - Apr 2018

  The focus of my role is the implementation of the Industrial Emissions Directive (IED), with the main emphasis on derogations. I provide advice, guidance and support to permitting teams, technical advisors, senior managers and external partners, in line with relevant legislation and best practice, in order to effectively underpin risk based decision making and support environmental outcomes.I also coordinate the Environment Agency's engagement in producing Best Available Techniques Reference Documents (BREFs), encouraging collaboration and communication with other devolved administrations, as well as BEIS and Defra.

• Permitting Technical Specialist

  • Sep 2012 - Jul 2016

  Lead the introduction of new work driven by organisational or legislative change into the waste regime. Embedded process changes whilst helping teams through the transition period. Anticipated future changes and flag potential impacts to the leadership team, focusing on opportunities and risks.Developed and maintained operational business processes for the waste regime so that all permits were delivered on time, to required quality and in compliance with the legislation. Improved the effectiveness of processes through performance monitoring and continuous process improvements.Provided technical expertise on the permitting processes across all permitted waste management activities. Supported team leaders and permitting officers in resolving local issues. Supported the leadership team in resolving strategic issues whilst securing the best outcome for the organisation and our customers. Key skills gained: excellent working knowledge of all permitting processes and underpinning legislation and guidance. Risk and opportunities management. Complex problem solving.

• Waste Regime Lead (on assignment)

  • Apr 2015 - Sep 2015

  Accountable for the performance of the entire waste permitting regime (over 100 staff). Responsible for day to day operational delivery within the regime. Accountable for ensuring permit determinations are delivered timely.Led the regime team leader group to ensure delivery of permits on time and other targets. Monitored the performance of 10 dispersed waste teams against targets. Reviewed the outcomes of complaints and lessons learned as well as commendations and successes. Ensured any recommendations are implemented across all teams.Line managed the waste permitting technical specialist. Ensured the focus of the regime, including process improvement initiatives, is in the right place to secure the best overall outcome quickly and with regard to available resources.Key skills gained: business planning and resource management. Building and managing relationships. Getting the best out of people.

• Permitting Officer

  • Feb 2011 - Sep 2012

  Determined applications for environmental permits (waste and installations), including bespoke permits and complex variations in accordance with Environment Agency's policies and procedures and in line with legislation.Developed and maintained effective customer relationships to ensure the efficient delivery of fit for purpose permits and transition into compliance activities. Provided advice and guidance to operators, consultants and consultees.Produced appropriate records of actions and outcomes to justify and demonstrate that all legal and procedural requirements have been met.Co-ordinated and chased responses to correspondence and enquiries, ensuring that internal and external information is effectively processed and tracked to ensure compliance.Coached other team members and peer-reviewed the work of my colleagues.Key skills gained: practical knowledge of relevant legislation, technical knowledge of various industry sectors, communication, decision making, coaching

• Project Support Officer

  • May 2009 - Feb 2011

  Provided comprehensive admin and project support to Project Managers and team members.Researched and compiled information so that Project Managers could focus on core activities. Participated in process mapping and re-development. Produced, oversaw and maintained project documentation. Designed and maintained organisational change programme's intranet page. Produced Programme updates, quarterly reports and regular e-mail comms. Organised on-line chats and face-to-face meetings with executive managers.Acted as an initial point of contact for internal customers. Oversaw Programme mailbox, logged and responded to queries. Prioritised and assigned work to the team. Ensured organisational compliance. Acted as a records management representative with designated team leader responsibilities for the Programme team.Key skills gained: excellent organisation and planning, quick thinking and problem solving, data and records management



AGH University of Science and Technology

• Poland
• Higher Education
• 300 - 400 Employee

• PhD Researcher

  • Oct 2004 - Apr 2009

  Conducted research on mercury and methylmercury pollution of the Ebro River basin, Spain from industrial processes (chlor-alkali plants, metals production, mining) and agriculture. Carried out site investigations, took samples (air, dust, water and sediment samples). Evaluated sampling protocols. Measured levels of contaminants and made recommendations to improve the sediment quality. Carried out an extensive research on both the well established and emerging analytical methods of methylmercury determination in environmental samples. Designed and executed a research plan to evaluate the available methodology; proposed and implemented the changes to keep the cost of a single analysis down while maintaining the high reliability of the results. Wrote technical reports and peer-reviewed research papers. Gave presentations on workshops, meetings and national and international conferences. Taught Chemistry and Environmental Chemistry to first and second year full-time students and part-time mature students. Coached and mentored MSc students on planning their research and writing their dissertations. Highlights: awarded the Best Environment Sciences Student Award, funded by Polish-American Kosciuszko Foundation In partnership with two other PhD students from Spain and The Netherlands gained 12,000 Euro from the European Commission to start PhD Students Network Programme Gained the EU AquaTerra Programme peer-review panel's agreement to organise the annual meeting and conference in Krakow, Poland to promote both the city and my Department. Key skills gained: excellent planning, in-depth problem analysis and resolution, environmental knowledge, environment management, coaching and mentoring, communication, negotiation