Director IT Security & Operations

• May 2022 - Present

Associate Director IT Security

• Jul 2021 - Present

Senior Cloud Security Engineer

• Mar 2021 - Jul 2021

Assignment Context: As a Security Engineer, provide technical leadership to client’s customers; maintaining and improving their current security posture while executing on initiatives that support fast paced, performance-oriented technology organizations. This role will be responsible for managing security related projects, tasks, and timelines across customers in support of their key business strategies. Primary Role: Core responsibilities includes: • Planning, developing, executing, and tracking the effectiveness of security measures to protect information, computer systems, and network and cloud infrastructure across customers. • Designing security strategies and engineering comprehensive cybersecurity architectures for on-premises and cloud environments. • Performing manual penetration tests for web applications, servers, networks, and cloud environments. • Performing security reviews for cloud services, including AWS, Azure, GCP, Office365 and Google Workspace. • Researching infrastructure and architecture weaknesses and finding ways to counter them. • Identifying, defining, and documenting security requirements and recommending solutions. • Installing/configuring firewalls and other solutions that monitor systems and networks for security breaches and intrusions. • Monitoring systems for irregular behavior and setting up preventive measures. • Educating and training customers on information security “best practices”, as well as implementing those in our customer’s environment. • Performing incident response activities to support and coordinate efforts during ongoing cybersecurity incidents. • Finding cost-effective solutions to cybersecurity problems. • Performing risk assessments using proven methodologies. Show less

Enterprise Infrastructure Lead

• Jan 2019 - Mar 2021

Assignment Context: Manages and administers assigned network infrastructure including capacity/feasibility planning, installations, upgrades, configuration, feature & functionality testing, maintenance, troubleshooting, back-up systems, security procedures/protocols, operating procedures and guidelines, and user connectivity. Maintain information security and network security compliance across the organization. Primary Role(s): • Manage, administer and troubleshoot Windows Server 2019 Active Directory Services • Maintain hybrid infrastructure of Active Directory Services (Windows Server AD with Azure AD) • Manage office IT and network infrastructure. Provide technical support and manage IT inventory. • Work as global admin for O365, AWS, GCP and Azure platforms across the organization. • Provides operational support for Databases, Periodic Backup, and Disaster recovery. • Work as Lead I&AM officer, Risk Manager, and Security Incident Manager. • Proactively manage Network users and shared resources, by monitoring and analyzing logs and network traffic. • Lead teams across the enterprise to implement state of the art security controls, including Firewalls, Anti-Virus, Vulnerability Scanners, and Encryption Technologies. • Serves as a Trainer and Advisor to company employees for Security and Privacy Awareness. • Work as ISO 27001 Lead Auditor and perform internal audits. • Perform Risk Assessment for IT and lead VisionX Security Team. • Lead ISMS compliance across the organization. Design and perform periodic testing to ensure continued compliance. Show less

Senior Network Engineer

• Sep 2017 - Jan 2019

Assignment Context: Manages and administers assigned network infrastructure including capacity/feasibility planning, installations, upgrades, configuration, feature & functionality testing, maintenance, troubleshooting, back-up systems, security procedures/protocols, operating procedures and guidelines, and user connectivity. Primary Role(s): • Maintain direct and close interaction with senior Product Managers and Network Engineers from multiple companies to set up, manage and run scalable and resilient lab environment • Work closely with network and development teams to thoroughly test and deliver timely and high quality releases • Coordinates and performs project planning and project management responsibilities which may include establishing priorities, specifications and approaches, organizing, staffing and scheduling, working with others to complete the project, and monitoring progress • Manage, configure, administer, test and troubleshoot VPNs • Mentor junior Network Engineers on skills and attitudes • Perform market research, competitive analysis for new product development • Prepare marketing collateral including but not limited to training videos, product documentation and deployment guides • Build, maintain, monitor and scale network (wired+wireless) environment of eMumba • Configure, manage and troubleshoot Cisco ASA, PFSense, Palo Alto and A10 firewall • Manage and troubleshoot eMumba DataCenter • Maintain backup of Data Center and network devices • Maintain VMs on Servers with Vmware solution (ESXI 6.0+ hypervisor + VSphere client) • Deployment and Configuration of OpenVPN, DNS, Routing, Port Forwarding, Network Load Balancer and Active Directory Domain services • Perform feature, functionality, performance and stress testing of assigned network devices • Prepare technical guides and documentation for customers Show less

Senior Network Administrator

• Jan 2017 - Aug 2017

Assignment Context:Manages and administers assigned network and VoIP infrastructure including capacity/feasibility planning, new installations, upgrades, configuration, feature functionality testing, maintenance, troubleshooting, back-up systems, security procedures/protocols, operating procedures and guidelines, and user connectivity.Primary Role(s):• Responsible to manage, configure, administer, test and troubleshoot CISCO switches, Firewalls and ISR appliances. • Responsible to manage, configure, administer, test and troubleshoot Edgemarc, IP Phones, IP Sound stations and IP Telephony Gateway Devices.• Responsible to manage, configure, administer, test and troubleshoot VPNs• Responsible to manage, configure, administer, test and troubleshoot iFax and fax to fax.• Responsible to troubleshoot and resolve the network and VoIP trouble tickets receive in ConnectWise.• Responsible to provide technical support during the deployment of VoIP devices.• Coordinates and performs project planning and project management responsibilities which may include establishing priorities, specifications and approaches, organizing, staffing and scheduling, working with others to complete the project, and monitoring progress.• Trains and provides support to site-managed technical staff regarding network and VoIP administration and use.• In the absence of the Network Engineer, directs efforts of network and communication technicians who are involved in diagnosing and correcting network and VoIP failures and performing network and communication management activities.• Create network documentation and create Visio diagrams for network implementations.• Work as part of a worldwide professional support team.• Use major monitoring tools such as Edgeview, CACTI, NAGIOS etc. to monitor network effectively.• Working and maintaining CRM System provided by ConnectWise. Show less

Network Administrator

• Aug 2015 - Dec 2016

Senior Network Administrator

• Jan 2017 - Aug 2017

Assignment Context:Manages and administers assigned network and VoIP infrastructure including capacity/feasibility planning, new installations, upgrades, configuration, feature functionality testing, maintenance, troubleshooting, back-up systems, security procedures/protocols, operating procedures and guidelines, and user connectivity.Primary Role(s):• Responsible to manage, configure, administer, test and troubleshoot CISCO switches, Firewalls and ISR appliances. • Responsible to manage, configure, administer, test and troubleshoot Edgemarc, IP Phones, IP Sound stations and IP Telephony Gateway Devices.• Responsible to manage, configure, administer, test and troubleshoot VPNs• Responsible to manage, configure, administer, test and troubleshoot iFax and fax to fax.• Responsible to troubleshoot and resolve the network and VoIP trouble tickets receive in ConnectWise.• Responsible to provide technical support during the deployment of VoIP devices.• Coordinates and performs project planning and project management responsibilities which may include establishing priorities, specifications and approaches, organizing, staffing and scheduling, working with others to complete the project, and monitoring progress.• Trains and provides support to site-managed technical staff regarding network and VoIP administration and use.• In the absence of the Network Engineer, directs efforts of network and communication technicians who are involved in diagnosing and correcting network and VoIP failures and performing network and communication management activities.• Create network documentation and create Visio diagrams for network implementations.• Work as part of a worldwide professional support team.• Use major monitoring tools such as Edgeview, CACTI, NAGIOS etc. to monitor network effectively.• Working and maintaining CRM System provided by ConnectWise. Show less

Network Administrator

• Aug 2015 - Dec 2016

Network Engineer

• Mar 2014 - Aug 2015

Assignment Context: Supporting PTCL NOC with latest network equipment configuration and integration, Extended support to field staff’s training and awareness with latest technologies of Network based solution vendors i.e. ZTE, Huawei etc. Primary Role(s):  Provide back-end support to Configure and manage VPNs  Monitoring, configurations & troubleshooting of Broadband, IPTV Access Network at Multi- Vendor DSL Access Multiplexers including Huawei MA5600, MA5616, UA5000, Alcatel ISAMs 7330,7302, ZTE FSAP9800, FSAP9806 , ZXAN 5200.  Monitoring, Configurations and Troubleshooting of Broadband & IPTV Access Network at MultiVendor DSL Access Multiplexers including Huawei DSLAMs (MA5600, MA5616), Huawei MSANs UA5000, ZTE DSLAMs (ZXDSL9800 v3, ZXDSL9800, ZXDSL 9806H), ZTE MSAGs ZXAN 5200  Conduct training program for CPEIs  Providing L1/L2/L3 Support to the Field Staff regarding NEs (DSLAM’s, MSAG’s MSAN’s) for Broadband & IPTV services.  Coordination with Core Team for resolving the Broadband & IPTV Issue.  Coordination with OSS Team for New DSLAM’s Services Provisioning.  Coordination with Vendors to troubleshoot Access NEs issues.  Resolving Trouble Tickets of Broadband & IPTV Customers.  Handling AAA/Middle-ware System for provisioning related issues.  Working and maintaining CRM (Customer Relation Management) System and BnCC (Billing and Customer Care) System. Show less