Alejandro F.

DOSM - Deployment & Operational Success Manager (Prestataire) at ENGIE Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Lyon, Auvergne-Rhône-Alpes, France, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Professional working proficiency
  • Espagnol Professional working proficiency
  • Allemand Elementary proficiency

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Experience

    • France
    • Software Development
    • 100 - 200 Employee
    • DOSM - Deployment & Operational Success Manager (Prestataire)
      • Oct 2022 - Present

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Research Engineer
      • Sep 2022 - Present

    • France
    • Software Development
    • 1 - 100 Employee
    • CMMS Consultant
      • Oct 2019 - Jun 2022

      Expert on 3 out of the 6 products sold by DIMO Maint. Managing a client Portfolio after a deal was signed with the sales department. - Estimation, Advisement and Planification of projects. - Ensure the administrators and users are trained properly. - Deliver a good follow-up, aiming for a 100% satisfaction. Expert on 3 out of the 6 products sold by DIMO Maint. Managing a client Portfolio after a deal was signed with the sales department. - Estimation, Advisement and Planification of projects. - Ensure the administrators and users are trained properly. - Deliver a good follow-up, aiming for a 100% satisfaction.

    • France
    • Software Development
    • 1 - 100 Employee
    • GMAO & IT Support
      • Nov 2018 - Aug 2019

      Processing incoming clients requests on extranet platform SupportDimo. - Classify and prioritize the requests. - Suggest and intervene out of the support contract scope (SQL extractions, reporting, specific requests) Processing incoming clients requests on extranet platform SupportDimo. - Classify and prioritize the requests. - Suggest and intervene out of the support contract scope (SQL extractions, reporting, specific requests)

    • France
    • Software Development
    • 1 - 100 Employee
    • Intern App Developer - C++/SQL
      • Apr 2018 - Jun 2018

      Mission order: "Revamp of the filter module for the Split PMQ software". When the internship ended, I managed to complete 80% of the required objectives which have been sent to test and were added on the next version. Mission order: "Revamp of the filter module for the Split PMQ software". When the internship ended, I managed to complete 80% of the required objectives which have been sent to test and were added on the next version.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Versatile Crew Member
      • Sep 2017 - Apr 2018

      Student job at nights and weekends. Student job at nights and weekends.

    • France
    • Higher Education
    • 100 - 200 Employee
    • Tutor
      • Dec 2016 - Apr 2017

      Teaching remedy class to younger students in : Algorithmic, Mathematics, C language, SQL Teaching remedy class to younger students in : Algorithmic, Mathematics, C language, SQL

Education

  • ESGI
    Professional Title, IT Engineering & IS Expert
    2020 - 2022
  • G4 Institute
    Professional title, Application Developer and Designer
    2019 - 2020
  • IUT Lyon 1
    BTEC Higher National, Computing Science
    2016 - 2018
  • Ampère High-School
    High School Diploma, Science Major
    2012 - 2015

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