Sales Administrator

• Dec 2021 - Present

• Responsible for managing commercial and operations activities to the sales team for wide range of Niche perfumes (Pafumes de marly and Initio ). • Co-ordinate and support with distributers and sales partners in different region to ensure the delivery and operation activities (Asia , Europe ,US , UK , GCC ..etc.) • Preparing Sales orders and procced to the customer / Check data accuracy in sales orders and Invoices. • Co-ordinate with sale team and sales Managers. • Preparing purchase orders to the suppliers (inhouse brands and others Brands, Tiziana Terenzi , BDK , Mizensir , Giardino Benessere) • Co-ordinate with Supply chain /production team (France , Germany) . • Liaise with Logistic Team to ensure timely delivery. • Update customer data base and maintain records. • Analysis with advanced SAP Byd . • Stock analysis and stock management with 3PL warehouse • Assist in coordination of shipping activities, • Collaborate with key internal departments, particularly marketing , financial and development team Show less

sales coordinator cum logistics coordinator

• Oct 2018 - Feb 2021

• Analyzing the received specifications and the requirements and then quantifying & preparing quotations for projects within the timeline. • Handling customer complaints through calls and emails for pre-orders and post orders. • Assisting clients from Middle East, Europe and USA on General Product based queries. • Work closely with sales team & vendors and create proposal to customer and provide excellent service to them. • Prompt & professional enquiry handling and timely offer submission based on price list or by obtaining prices from sub vendors. • Convert proposal to sales order once the order received (Integration or Linkage of CRM and ERP in transaction level). • Issue purchase orders to vendors or manufacturing unit and ensure orders are in streamline with the forecast for the timely production & supply to customer. • Coordinate timely and compliant flow of shipments. • Coordinate with vendors regarding readiness of goods and shipping documents pertaining to the purchase order. • Inform the client about readiness of the goods if the Inco term is Ex-works and provide them the required document. • Arrange the delivery directly to consignee if the Inco term is DDP (Delivered Duty Paid). • Issuing Delivery Orders/releasing shipments based on agreed Inco terms viz. ExW, CIF, DDP etc. • Preparing commercial invoice, packing list and filing application for Country Of Origin (COO) Certificate from- • Chamber of Commerce. • Ensuring dispatch of truck/air deliveries of our brands directly from ware house and/or supplier to prestigious-customer. • Analyzing the freight cost and bringing it down by nominating the liners/forwarders to match supply chain-requirements. • Handled FCL/LCL/Consoles/Air Shipments. • Preparing monthly and quarterly sales & purchase report i.e. geographical area wise report, supplier wise report, sales team wise report etc. • Accurate data entry into database (CRM- Master Level & Transaction level). Show less

sales and logistics coordinator

• Oct 2017 - Sep 2018

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information • Correspondences with customers & suppliers • Respond to complaints from customers and give after-sales support when requested • Sending quotations to the existing customers and new enquiries. • Store and sort financial and non-financial data in electronic form and present reports. • Handle the processing of all orders with accuracy and timeliness. • Coordination with Warehouse for invoicing and delivery • Coordination with Service Center for Service collection, Delivery & Spare Parts • Monitor the team’s progress, identify shortcomings and propose improvements • Monitor the merchandiser sales in daily basis and preparation for the incentives. • Intercompany DO’s to accounts department after writing the price. • Assist in the preparation and organizing of promotional material or events • Collecting the GRV’s from Warehouse and forwarding to Accounts after pricing and Sign. • Online Business or sales dealings-Souq.com Etc. • Making commercial invoice and Packing list for export sales • Issuing certificate of origin for export shipment. • Taking quotations from the freight forwarders for the shipments. • Confirm the agents and forward to the suppliers. • Follow up with the suppliers for the loading as per the given schedule. • Verification of Invoice packing list CO & BL with the suppliers • Apply insurance for all import shipments. Export shipment if necessary. • Shipment Tracking. • Arrange the balance payment to supplier to get the original documents before the arrival of the shipment • Arrange the original documents for the clearing agent with standing guarantee along with freight forwarders cheque. • Container Arrival report to Warehouse • Make sure to offload all the containers with in the free period • Esma & Gmark certificates updates in the system and inform the expiry date to HOD. Show less

Logistics Officer

• Oct 2015 - Sep 2017

IMPORT • Loading confirmation. • Document confirmation. • Document follow up • Shipping agents (imports) dealing. • Eta details update report to ware house and sales team. • Space arrangements checking. • Containers arrangement. • Tracking of documents to office. • Day to day operations in Ware house and Service Centre. • Communicate with team about arrived products. • Freight details and local clearing details to accounts. • New item pricing and existing items system entering follow up • Balance payment follow up with accounts. • Business units Stock checking. EXPORT • Order taking. • Consolidate report of total stock. (including BU) • Check the available stock for delivery. • Arrange the goods for delivery. • Trailers & workers arrangement. • Invoice & packing list availability to export teams • All supports to BU teams. (Service,Accounts,Purchase,Marketing,etc) • Dealing with transporters. (Qatar,Bahrain,Ksa,Oman) • Stock checking in export countries and push for liquidate over stock items. • New product arrival mail with Exp-price. • Checking the new product availability in all market. • Country of origin making. (each shipment) • Invoice and Packing list chambering. (each shipment) Show less

Customer Service Representative

• Jan 2014 - Jun 2015