Experience

Krystosoft

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Human Resources Business Partner

  • Jul 2022 - Present



Paysys Labs

• Pakistan
• Financial Services
• 100 - 200 Employee

• Assistant Manager Human Resources

  • Nov 2019 - Jul 2022

  • Management of Payroll, OPD Claims, Provident Funds, Performance Appraisals, attendance & employee records management. • Recruitment & selection of technical staff as per requirements. • Talent Acquisition, Compensation & benefits, employee orientation, branding & event management. • Monitor, review and improve internal HR systems and processes. • Design, review and implement University Policies and SOPs. Act as a consultant to the staff regarding policies and procedures. • Monitor key HR Metrics and keep the management up to date on the market practices. • Design and conduct internal periodic surveys to measure Job Satisfaction and suggest improvements where needed. • Create detailed and elaborative reports on HR costs. • Address employee queries and grievances and act as a go to person for the staff. • Manage Health Insurance and raise awareness of this facility. Ensure timely processing of health claims. • Manage staff promotions activity and ensure there is no biasness. • Achieve higher internal customer satisfaction, through an improved match between customer expectations & services provided by the HR. • Provide services to new joiners (workstation, employee smart card, onboarding forms and new Joiner kit by liaising with the relevant departments). Show less



SINA Health, Education & Welfare Trust

• Pakistan
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant

  • Oct 2017 - Nov 2019

  Established policies and procedures that brought order and stability to extremely disorganized environment. • Conserves COO time by reading, researching, & routing correspondence/matters; drafting letters and documents; collecting and analyzing information; and sending communications on behalf of COO. • Maintained executive’s appointment schedule by planning and scheduling meetings, conferences, and travel. • Following up results on assigned work by the COO to the Management. • Produced relevant information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. • Meet & Greet guests & donors in person or on phone; answering or directing inquires & taking minutes of official meetings. • Assist COO in keeping donor’s confidence and confidentiality of COO tasks. • Supply historical reference to COO by developing and utilizing filing and retrieval systems or discussions. • Contributed to team effort by carrying out tasks as needed. Show less



Euronet Pakistan

• Pakistan
• Financial Services
• 1 - 100 Employee

• Executive Assistant

  • Jun 2011 - Jun 2017

  Responsibilities: As Executive Assistant • Provide professional and confidential administrative and secretarial support to the Country General, Chief Executive Officer, and Directorson Board including the Chairman.• Manage executives’ calendar & schedules including preparation of agenda’s / briefing documents etc.• Coordinate with heads of departments, managers, and other staff members to ensure assigned tasks by the executives are done timely.• Prepare and/or edit internal and external correspondence including letters, faxes, emails, and memos.• Coordinate with travel desk to arrange business travel, conference / meeting bookings and accommodation for the executives.• Maintain files and records in an organized and efficient manner.• Organize appointments and meetings in accordance with the executive’s time.• Follow-up orders and their implementation with other departments.Responsibilities: As Assistant Manager HR • Review resumes and applications• Work with recruitment agencies to source candidates for specific job positions.• Maintain HR records, related to compensation, health, and medical insurance.• Manage workplace safety issues & train new or existing employees.• Conduct employee orientation and facilitating newcomers joining formalities.• Resolve grievances or queries that any of the employees have.Responsibilities: As HR Coordinator Jun 2011 – Jun 2012• Conduct aptitude test process and short list the successful candidates as per department requirements.• Assist HR Manager for verifying Antecedent of employees from ex-employers.• Assist HR Manager regarding Health & Life Insurance data of employees and coordinate with insurance company for the same.• Schedule staff list for Employment Medical Test process.• Develop presentations as assigned by HR Manager.• Prepare organization charts/process charts using MS-Visio.• Assist HR Manager to arrange in-house training sessions, internal memo, and email drafting. Show less

• Assistant Manager Human Resources

  • Jul 2012 - Apr 2016

  Responsibilities:• Reviewing resumes and applications• Conducting recruitment interviews and providing the necessary inputs during the hiring process• Working with recruitment agencies to source for candidates for specific job positions• Maintaining HR records, such as those related to compensation, health and medical insurance• Handling day to day insurance-related issues• Managing workplace safety issues• Training new or existing employees• Communicating and explaining the organization's HR policies to the employees• Recording, maintaining and monitoring attendance to ensure employee punctuality• Conducting employee orientation and facilitating newcomers joining formalities• Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee• Resolving grievances or queries that any of the employees have• Escalating to the right level depending on the nature of the grievance or issue• Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing• Coordinate with HR Manager for HR operations i.e. follow-up of probation of staff, updating HR dashboard, etc. Show less

• HR Coordinator

  • Jun 2011 - Jun 2012

  Responsibilities:• Conducting Aptitude test process and short list the successful candidates as per the department requirements• Assist HR Manager for verifying Antecedent of employees from their ex-employers• Assist HR Manager regarding Health & Life Insurance data of employees and coordinate with insurance company for the same• Schedule staff list for Employment Medical Test process• Design presentations on various topics assigned by HR Manager• Prepare organization charts/process charts using MS-Visio• Assist HR Manager to arrange in-house training sessions, internal memo and email drafting• Monitoring & processing electronic/manual attendance of all employees on biweekly & monthly basis and update to HR Manager and CEO accordingly• Maintaining proper documentation of employees’ leave records• Answering staff queries regarding time attendance & leave records Show less



MCB Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• HR and MIS Coordinator

  • Feb 2003 - Dec 2005

  MCB Bank Ltd, is the 4th largest (in terms of branch network) and 2nd leading (in terms of profit) bank of Pakistan with approx. 6 Million of customer base and 900+ branches across the world. My responsibilities involved. Responsibilities: • Managed to perform all key HR functions such as timely recruitment and selection of staff, annual performance appraisal, managing benefits function and dealing with employees at all levels • Responsible to handle grievance cases pertaining to misconduct, issuing warnings, and enquiry notices and conducting enquiries • Designed and implemented MIS reports in the areas of HR and ATM Operations. Learnt the core understanding of these departments and its operation Show less



Mars International Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Assistant Account Manager

  • Jan 2002 - Feb 2003