Angela Frazier
Employment Specialist at Indiana Department of Workforce Development- Claim this Profile
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Bio
Credentials
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NCRC Gold
ACTMar, 2014- Nov, 2024
Experience
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Indiana Department of Workforce Development
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United States
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Government Administration
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300 - 400 Employee
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Employment Specialist
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Mar 2014 - Present
• Effectively manage and maintain an active caseload of 50+ job seekers and students to assist them in career development, budgeting, job placement, and training. Average salary of clients placed into full time, unsubsidized employment is approximately $46k (14.5% higher than state average) • Gained approval for $109k+ in state and federal WIOA and TAA program funding in PY 16-17 to assist clients in the attainment of occupational certifications, licensing, associate degrees and support services • Facilitate weekly workshops and group counseling sessions on various topics that include communication, effective job searching, networking, professionalism, and general workplace expectations Show less
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St. Jude Children's Research Hospital - ALSAC
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United States
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Non-profit Organizations
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700 & Above Employee
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Quality Management Associate
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May 2011 - Jun 2013
• Maintained an active client base of approximately 60-85 employees. Led individual and group career development sessions and created coaching action strategies using SMART goal models• Collaborated with HR, Marketing, and Operations on cross-functional projects that included morale and team building strategies. Also served as a consultant to supervisors and directly counseled clients to ensure best potential was reached
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Operations Training & Quality Assurance Supervisor
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Aug 2006 - May 2011
• Evaluated career development needs and executed training and at all levels (90-120 employees including leadership and support staff) at both New Albany, IN and Memphis, TN sites. Reviewed and purchased outside training materials and resources as needed, and created in-house training curriculum, SOPs, and QA policies• Served as a subject matter expert on a multi-million dollar project to upgrade an enterprise-wide replacement CRM system. Participated in all stakeholder meetings, prototyping sessions, and user acceptance testing. Worked with development team to co-design all end user training material and modules Show less
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Education
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2015 - 2017
Ivy Tech Community College
Associate of Applied Science, Computer Software Development -
Indiana University East
Bachelor degree, Behavioral & Social Sciences, Minor in Psychology
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