Experience

Beijing Banquet

• United Kingdom
• 1 - 100 Employee

• Restaurant Supervisor

  • Aug 2021 - Present

  The restaurant is a branded fast-food providing buffet services with four branches in Scotland. Responsible for daily running the restaurant, purchasing beverage of both soft and alcohol drinks, restaurant daily uses items, staff training and development, lead a team of frontline staffs to perform different tasks, daily briefing to assign daily tasks / special tasks and debriefing after work if necessary, prepared daily schedule, arranged / assigned special weekly, bi-week, monthly duties to the teammates, monitoring booking status from computer system, handling complains, all round inspections of hygiene and cleaning, report to owners for any defects, supervise front line staffs working attitudes, service standard, daily final inspections throughout the restaurant and complete the unfinished tasks before door closing. Show less



Taste Good

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Supervisor

  • Dec 2018 - Jul 2021

  The shop is one of the most famous restaurant for Chinese food and BBQ providing both sit in and take away services in Edinburgh. Job nature mainly on customer services. Welcoming & greeting guests to the restaurant, receiving calls, record and table assign for table booking, handling complains, hygiene and cleaning, inspections, report to owner for any defects, handling cash, daily final inspections throughout the restaurant before door closing. The shop is one of the most famous restaurant for Chinese food and BBQ providing both sit in and take away services in Edinburgh. Job nature mainly on customer services. Welcoming & greeting guests to the restaurant, receiving calls, record and table assign for table booking, handling complains, hygiene and cleaning, inspections, report to owner for any defects, handling cash, daily final inspections throughout the restaurant before door closing.



Guardforce

• Macao SAR

• Senior Operations Manager (equivalent to GM)

  • Apr 2011 - Apr 2017

  The company is a Macau sub company of UTC (headquartered & listed in USA). The company providing facility management and security services. Formulated business plan and proposals, recovery and re-established the business, drive down cost, improved the financial situations, turn loss to profit with very limited resources, established yearly company all-round budget, set up KPIs and staff engagement scheme, driven and develop the business achieve assigned target, P&L management / Financial Audit, sales & marketing management, vendor, contract and sub-contractor management. Leaded and managed about 600 staffing (including back office, front line). During the employment rectify the company's non compliances issues and aggressive growth the company. Show less



Great Wall Propperty Management / Great Wall Security

• Macau

• General Manager

  • 2007 - 2010

  The company is a Macau branch of G4S UK, a laborer massive business with over 1000 staffs from different countries. The company providing facility management and off site property management services and as well as services apartment management services etc. Fully responsible of the Company all-round issues. To develop the business, P&L management, budget / forecast management, budget development & cost control, perform non regular audits, staff training & development, continuously ahead budget and KPIs. During the employment period with good performance, I was recommended to the join the regional management development program in Philippines. Show less



Karson International

• Hong Kong, Macau & Mainland China

• Managing Director

  • 2000 - 2007

  The company is a family owned company from US, providing sub contract services for hotels and corporations. Services mainly provide soft and hard facility management, including cleaning & hygiene services and engineering services etc.. Direct reported to US headquarter, fully responsible of the Company all-round issues which included financial performance, setting directions and strategy, growth the business etc. During the employment of Managing Director, extended the services to other regions, reform the company business; increased the services of purchasing & supply chain, catering service, front of house and property management services etc... Show less



Karsion International

• Hong Kong, Macau & Mainland China

• General Manager (1992 - 2000)

  • 1992 - 2000

  The company is a family owned company from US, providing sub contract services for hotels and corporations for soft and hard facility management services. Assisted the owned to set up and structed the company, start up and growth the business, staffs training, identified, liaise and negotiated with potential customers. On 2000 I was promoted to be the Managing Director. The company is a family owned company from US, providing sub contract services for hotels and corporations for soft and hard facility management services. Assisted the owned to set up and structed the company, start up and growth the business, staffs training, identified, liaise and negotiated with potential customers. On 2000 I was promoted to be the Managing Director.